Auas City Hotel is a great choice for a stay in Windhoek. Free perks include WiFi, self-parking and local cuisine breakfast daily between 7:00 AM and 10:00 AM.
Languages
English
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–10:00 AM
Restaurant
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Facilities
Garden
Room amenities
Be entertained
32-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Property Registration Number 4547726
Also known as
Auas City Hotel Windhoek
Auas City Windhoek
Auas City
Auas City Hotel Hotel
Auas City Hotel Windhoek
Auas City Hotel Hotel Windhoek
Frequently asked questions
Does Auas City Hotel offer free cancellation for a full refund?
Yes, Auas City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Auas City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Auas City Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Auas City Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Auas City Hotel?
No, this hotel doesn't have a casino, but Avani Windhoek Hotel & Casino (2-min drive) and Plaza Casino (3-min drive) are both nearby.
What is there to do at Auas City Hotel and nearby?
Auas City Hotel has a garden.
Are there restaurants at or near Auas City Hotel?
Yes, there's an on-site restaurant.
What's the area around Auas City Hotel like?
Auas City Hotel is a short 1-minute walk from Maerua Mall and 19 minutes' walk from Heinitzburg Castle.
Auas City Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
2 Dec 2024
Need improvement in the rooms
The place is excellent in the centre, next to shopping mall. Unfortunately my room was next to a busy road with no view. The double bed was very uncomfortable, noisy every time you turn, and the outside lights outside the window was burning through the night, no dark curtains... Very tired the next day. Otherwise the staff was very friendly and the breakfast was supper.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Felisah
Felisah, 2-night business trip
Verified Hotels.com guest review
6/10 Good
8 Oct 2024
Simple and clean, a bit loud
Hermann
Hermann, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2024
Great value for money. It's not fancy but it delivers a comfy bed in a clean room. The staff are warm and relaxed. The food is tasty. And the hotel is well placed for shopping and activities in the centre of town.
Philip
Philip, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Jul 2024
Patrick
Patrick, 6-night trip
Verified Expedia guest review
8/10 Very good
18 Jul 2024
Area rating around property was due to construction out of the control of the property.
Patrick
Patrick, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
kari-anne
kari-anne, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Apr 2024
The hotel itself is ok, the staff are nice and helpful, but if you are there to work the internet has to work, and there was no internet the entire time which is very frustrating.
David
David, 2-night family trip
Verified Expedia guest review
8/10 Very good
17 Jan 2024
The restaurant menu and dining area is top notch. The rooms are okay, value for money. Staff was helpful.
However, there is no pool as advertised.
Nyaradzai
Nyaradzai, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Jan 2024
The property is amazing, great space to be. The room is so comfortable and good place to be with family. The kids have a they own space where they can play. If I have to go back to Windhoek with family, that will be the first place to think.
Thanks for the hospitality.
André
André, 1-night family trip
Verified Expedia guest review
8/10 Very good
9 Jan 2024
Avinyia
Avinyia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2024
Sungwon
Sungwon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2023
Susanne
Susanne, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Dec 2020
The door was difficult lock my room had to be changed and secondly
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
26 Oct 2020
Corona is the excuse not to clean the room!!!
The food in the restaurant was good and the service too. We did not know we should ask for our room to be cleaned in a hotel so we ended up with an unclean room. According to the assistant manager the price on the web were too low to include breakfast but they forgot to change it. Will not be back.
The aircon also had a virus and did not work properly.
Sylvia
Sylvia, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Mar 2020
All was good. The restaurant was excellent! Nice setting inside and out in garden.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jun 2019
central and close to the city. convenient as its a walking distance to most central places
Verified traveller
5-night trip with friends
Verified Expedia guest review
6/10 Good
15 May 2019
Nope, not for me again.
No toilet roll holder, no towel rails. No soap dish/holder in the shower. 2 options for the shower( hand held & shower head ), but no instruction of how to change between the 2.
Early on check out day I had to pop to site and then return for breakfast & shower. I requested that they do not attend to my room until I have checked out. Upon return they had removed the towels, which meant getting dressed again and having to go to reception( no notice of which number to dial for reception ) and request more.
Steve
Steve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Très bon hôtel
Excellent hôtel en centre ville, accueil super sympa, bon restaurant
Jean Pierre
Jean Pierre, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2024
rose helped me alot with booking anf organizing things. i felt very welcome at the place.
silvia
silvia, 2-night trip
Verified Ebookers guest review
6/10 Good
9 Mar 2024
It was a very small room with air conditioning that unfortunately didn't cool and the shower tray was broken. All in all, I didn't like it that much. The highlight was the restaurant with a small garden.
Silke
Silke, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jan 2020
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2019
Une escale avec très bon rapport qualité prix !
Établissement propre, calme avec confort. Un personnel accueillant au service du client.
Dommage qu'il manque une réactualisation de la carte des menus proposés. Beaucoup de produits proposés à la carte absent et indisponible.
Patrice
Patrice, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Feb 2019
Maja
Maja, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
1 Oct 2018
poor service
bad service when we should tjek in. not friendly staff, and the lady that should help us, was busy on her instergram