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Padgett Place - Deluxe Suites

4.5 star property
Escape into relaxation by teeing off or getting pampered with a rejuvenating massage.

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Photo gallery for Padgett Place - Deluxe Suites

Outdoor pool, pool loungers
Front of property
Interior detail
Point of interest
Lobby
Experience luxury and family-friendly fun at Padgett Place - Deluxe Suites, close to Osmeña Fountain Circle. Tee off on the 18-hole golf course or unwind with a massage from the spa services. Enjoy an art gallery on site, shopping mall, outdoor pool, gym and free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Airport transfer
  • Parking available
  • Lounge area
  • Bar
  • Separate bedrooms
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre

Feel at home (6)

  • Children stay free
  • Children's pool
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Kitchen
  • Private bathroom
The current price is £170
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Premium bedding, in-room safe, individually decorated

Premium Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside

Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside | Premium bedding, in-room safe, individually decorated

Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Family Apartment, Multiple Bedrooms, 2 Bathrooms, Mountain View

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Family Apartment, Multiple Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 80 sq m
  • Studio
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 3 Single Beds

View all photos for Grand Apartment, 3 Bedrooms, Kitchen, Garden View

Premium bedding, in-room safe, individually decorated

Grand Apartment, 3 Bedrooms, Kitchen, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Design Suite, 3 Bedrooms, Kitchen, Courtyard View

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Design Suite, 3 Bedrooms, Kitchen, Courtyard View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Executive Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Premium bedding, in-room safe, individually decorated

Executive Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, City View

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Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Royal Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

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Royal Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom, City View

Smart TV

Deluxe Apartment, 1 Bedroom, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Apartment, 2 Single Beds, Kitchen, Mountain View

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Luxury Apartment, 2 Single Beds, Kitchen, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Apartment, 2 Bedrooms, 2 Bathrooms

Smart TV

Premier Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Smart TV

Deluxe Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Royal Villa, Multiple Bedrooms, Private Pool, Garden Area

Royal Villa, Multiple Bedrooms, Private Pool, Garden Area | Living room | Smart TV

Royal Villa, Multiple Bedrooms, Private Pool, Garden Area

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 300 sq m
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 12
  • 3 Double Beds and 2 Single Beds

View all photos for Luxury Apartment, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, in-room safe, individually decorated

Luxury Apartment, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Elite Apartment, 2 Bedrooms, 2 Bathrooms

Elite Apartment, 2 Bedrooms, 2 Bathrooms | Premium bedding, in-room safe, individually decorated

Elite Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Map
Molave St, Cebu, Central Visayas, 6000

What's nearby

  • Cebu Business Park - 12 min walk
  • Ayala Center - 13 min walk
  • Waterfront Cebu City Casino - 18 min walk
  • Osmeña Fountain Circle - 3 min drive
  • Magellan's Cross - 6 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 35 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Manuel's Restaurant - ‬6 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬4 min walk
  • ‪Café Lucita - ‬6 min walk
  • ‪Sinangag Station - ‬5 min walk
  • ‪Cole's Cansi - ‬5 min walk

About this property

Padgett Place - Deluxe Suites

This aparthotel features a golf course and puts you within a 15-minute walk of Ayala Center. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. The property features an outdoor pool, a fitness centre and a bar/lounge. Fellow travellers say good things about the overall property condition.

Languages

Danish, English, Filipino, French, Norwegian, Spanish, Swedish

At a glance

DONE

Property size

    • 1 apartment
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 3.75 per cent for credit card payments
    • The check-in location differs from the property location; go to: [Apexotel Desk]
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (PHP 350 per night)
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (PHP 350 per night)
  • Limited on-site parking
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's games
  • Children's toys
  • Art supplies
  • Children's books

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Water dispenser
  • Cookware/dishes/utensils
  • Rice cooker
  • Coffee/tea maker
  • Electric kettle

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: PHP 999 for adults and PHP 499 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (free)
  • Couples dining
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: PHP 1499 per night

Bathrooms

  • Private bathroom
  • Shower
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Smart TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • In the business district
  • In the shopping district
  • In the mountains

Things to do

  • Fitness centre
  • Art gallery on site
  • Basketball on site
  • Shopping centre on site
  • Golf course on site
  • Designer shops on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • Individually decorated
  • Individually furnished
  • Romance packages available

Fees & policies

Refundable deposits

  • Cash deposit: PHP 5300 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: PHP 3999 per accommodation, per stay
  • Utility fee: PHP 499 per accommodation, per night
This property charges consumption-based heating and electricity.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 999 for adults and PHP 499 for children
  • Airport shuttle service is offered for an extra charge of PHP 4499 per vehicle (one-way. Maximum occupancy 6)
  • Early check-in can be arranged for an extra charge of PHP 2999 (subject to availability)
  • Late check-in between 6:00 PM and midnight can be arranged for an extra charge of PHP 1999
  • Late checkout can be arranged for an extra charge of PHP 2999 (subject to availability)
  • Credit card charges are subject to an extra charge of 3.75 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for PHP 1499 per night

Parking

  • Covered self-parking costs PHP 350 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Padgett Place Deluxe Suites Condo Cebu
Padgett Place Deluxe Suites Condo
Padgett Place Deluxe Suites Cebu
Padgett Place Deluxe Suites
Padgett Deluxe Suites Cebu
Padgett Place Deluxe Suites
Padgett Place - Deluxe Suites Cebu
Padgett Place - Deluxe Suites Aparthotel
Padgett Place - Deluxe Suites Aparthotel Cebu

Frequently asked questions

Is there a pool at this aparthotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at this aparthotel?

Sorry, pets aren't allowed.

Is parking offered on site at this aparthotel?

Yes. Self-parking costs PHP 350 per night. On-site parking includes off-street options.

Is an airport shuttle service offered by this aparthotel?

Yes, an airport shuttle is available. The charge is PHP 4499 per vehicle one-way.

What are the check-in and check-out times at this aparthotel?

Check-in start time: 3:00 PM; check-in end time: 6 PM. There's a charge of PHP 2999 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of PHP 2999 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Padgett Place - Deluxe Suites and nearby?

Tee off at the on-site golf course. Additional recreation on-site includes basketball. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness centre and a picnic area. Padgett Place - Deluxe Suites also has a garden.

Does Padgett Place - Deluxe Suites have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a rice cooker and cookware.

Does Padgett Place - Deluxe Suites have any outdoor private spaces?

Yes, each apartment features a balcony or patio.

What's the area around Padgett Place - Deluxe Suites like?

Padgett Place - Deluxe Suites is a short 13-minute walk from Ayala Center and 18 minutes' walk from Waterfront Cebu City Casino.

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Padgett Place - Deluxe Suites Reviews

Reviews

5.0

7.0/10

Cleanliness

5.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It’s a beautiful place. We enjoyed our stay . Very accommodating host . Only thing Wi-Fi issues but no biggie .
Mylene, 8-night trip

4/10 Fair

I stayed in two bedroom apt this place needs a lot of improvements. The ac was dusty, we have to buy our own sponge and soap to wash our dirty dishes it doesn’t have any shampoo or toiletries, check in is inconvenient waited for almost an hour. We have to use the same towels total of 4 for 4 days of stay and no housekeeping and charge the dirty towels upon checked out.
Swanie, 4-night trip

4/10 Fair

Antonette, 5-night trip

2/10 Poor

Karen Jan, 2-night trip

2/10 Poor

2-night trip

10/10 Exceptional

I chose a condo instead of the traditional hotel room for my stay. Wanted to be able to cook and have guests. The condo came with the usual amenities like towels, linens, and hygiene products. But also had dishes, rice cooker, coffee pot. The wifi was hit or miss but that is a normal issue in Philippines due to service outages and communication with the property owner was lacking in some respects, but the front desk was very helpful even though they do not rent the condos. Overall the stay was great. Used grab for transportation so I'm not sure about parking. But the staff was excellent and helpful. Also worked with me on my early check in and 2am out to make things easy. Very friendly place and they easily communicate in English. The location was also great, close to shopping and many restaurants. I would recommend to anyone taking their first trip to Philippines or Cebu. 4.75 out of 5 in my book and better than any hotel could offer if you wish to have more than just a bed and bath. Great job padgett place, apexotel, and staff!
Joshua, 9-night trip

6/10 Good

整體環境及舒適度是沒有問題，不過對於額外收費的部分不是很能接受，能理解飯店要收取額外費用，但若是能在訂房時就清楚名列出要收取的費用及內容，將一切的交易透明化，我認為是比較合適的。
1-night trip

6/10 Good

Sally, 1-night trip

10/10 Exceptional

the place is great ❤
Lhen, 1-night trip

2/10 Poor

sinki, 3-night trip

8/10 Very good

部屋（604号室）はリフォームされたばかりとの事で綺麗でした。大きな冷蔵庫に一通りの調理器具も揃ってます。シングルベッドは小さめ。 地下2階に有人のランドリーがあり、セルフ利用で170ペソ。スタッフはフレンドリーでした。 立地はアヤラモールから徒歩圏内。（10分ちょい） 申込時に確認してなかったが、4泊してクリーニングフィーや光熱費など諸々で6200ペソを現地で支払い。要注意。 タオル交換は2日に1回と言われたのが、やや残念な点。
4-night trip

2/10 Poor

숙박비용 외 현장 추가비용이 많이 들며, 수건교환 일체없음 특히 체크아웃시 직원이 부재중이면 현금보증금 돌려받기 엄청 힘들기 때문에 절대 추천하지 않습니다.
JIHOON, 3-night trip

6/10 Good

Des taxe grave cher nettoyage aussi
1-night trip

2/10 Poor

ahmed, 4-night trip

4/10 Fair

チェックイン時間を数日前に連絡していたにもかかわらず、３０分ほどロビーで待たされました。設備や部屋の説明の方は丁寧で親切でしたが、とても早口で何度も聞きなおしました。チェックアウトの１時間前にチェックアウトの時間を連絡していたにも関わらず、時間になっても担当者が現れず、フロントの方に電話していただくと、今から20分待てと言われました。渋滞も始まっていたので、待てないと伝えたにも関わらず電話が切れました。再度かけなおしてもらいましたが、20分以上の待ち時間は変わらず、飛行機の時間に確実に間に合わなかったのでデポジットを全く返金してもらわず帰ることになりました。清掃料として4,000ペソも支払ったにもかかわらずタオルの交換もなし、アメニティの追加もできませんでした。トイレットペーパーは言わないと追加されていませんでした。フロントの方が本当に親切で助けてくれたので良かったですが、二度とここを利用することはないと思います。
3-night trip

6/10 Good

ホテルではなく、コンドミニアムです
この施設はコンドミニアムです。２ベッドルームそれぞれにシャワーブースがあり、キッチン、ダイニングテーブル、リビングエリアと4人ぐらいが快適に過ごすことができる部屋でした。アラヤセンターも徒歩圏内ですし長期滞在する人にとっては良い施設だと思います。徒歩で周辺を歩きましたが、女性だけの宿泊の場合はタクシーを使ったほうが良いかな。 一番の難点はHotels.comの仕様なのかもしれないけど、宿泊料金以外の費用が必要な事。よ～く読んでみると下のほうに小さく掃除料金が必要との記載があります。宿泊料金を安く見せるため？と思ってしまいますよね。 私も部屋のお掃除の料金をチェックイン時にとられました。しかもデポジットも合わせるとPHP10,000ほど請求されます。しかもクレジットカード不可です。慌てて近くのATMにキャッシングしに行きました。（フィリピンのATMでのキャッシングは1回につき10,000ペソまでという限度額がありますのでご注意を) もちろんチェックアウト時にデポジット分の返金はありました。でも私の場合、帰国する朝にペソの現金をもらってもLCC利用なので荷物の重さが増えても困るから物も買えないし、日本円に両替するしかなかった。 1週間ぐらいの期間を３～4名で過ごすコンドミニアムだと捉えればお勧めですし、数日を2人などの少人数で利用し、ホテルのような利便性やサービスを期待するのなら別のホテルを選んだほうが良いと思いました。
2-night trip

2/10 Poor

被收很貴的清潔費，訂購時難以發現的，設施情況不是很好，有一扇窗鎖不到的，附近有雞場，早上會不斷有雞叫，建議想睡得好的人不要選
2-night trip

2/10 Poor

Front desk was not courteous, impolite and had no knowledge of my reservation. Surprisingly, we were informed that we were almost 2 hours early of our check-in time which meant that we had to pay extrafor early check-in though the unit/ room was already available. The unit/room though clean, sewage at the kitchen smells. We were threatened that we would not be allowed to enter the building if we were not able to pay the cleaning fee that time even asked them if we could pay it on check out day, because it was holiday that day and all banks were closed and the money we had would be for our food and scheduled activities.
2-night trip

2/10 Poor

2-night trip

10/10 Exceptional

Enjoyed but kinda annoyed...
Everything was excellent although the management could have been more transparent of posting the cleaning, utility and other charges before and not after hitting the “buy now” button. With this, would be clients will be informed and they will have the option to still book or not. In my case, I only found out about those extra charges after a confirmation email I got after booking. They said considering the size of the room and for them to maintain close to its mint condition for the next user to enjoy, they need to charge those. My only appeal is for them to be transparent upfront and not after you decided and there’s no choice either to cancel without refund or go for it. Don’t get me wrong here, I am truly satisfied with my stay and I don’t mean just to complain but I feel everybody deserve to be informed.
Ian Regin, 3-night trip

2/10 Poor

This is not a 4 star accomodation, in fact this was the worst i’ve had. Photos are very misleading. Very small rooms and they only showed the inside of the property which looked very nice (in photos only) but in reality the property is located in an impoverished area. I arranged for transfers from the airport to the place. But the driver never came. Instead they were waiting for my “re-confirmation” after I’ve already confirmed and agreed with the transfer fee. I also don’t remember seeing when I booked the room that there were separate charges for utility fees and “towel fees”. I’d rather have them include these charges with the nightly rate than charging it separately. On our second day there was no hot water. I told the lady in front but she just ignored me. So for the rest of our stay there was no hot water but still charged us for “utility fees”. When we were checking out it took about 15 to 20 min waiting because the owner or property manager needs to check the room first before we can go. I have traveled and stayed in many different places but I felt this property mislead me.
3-night trip

2/10 Poor

3-night trip

6/10 Good

jeg var irriteret over at vi blev bedt om at betale for el, varme mm. som var dyrere end opholdet.
Morten, 2-night trip

2/10 Poor

Won't consider this hotel again!!
To pay the unexpected cleaning free which is as high as the room price makes me feel very bad and angry. The cleaning free information shows in Mandatory fees license with small words. If you are busy and not read it carefully, your money will be easily lost. According to my experience, I have never been charged the cleaning free as high as the room price. I won't consider the hotel again.
1-night trip

2/10 Poor

This is the worst condo we have ever stayed, Would NEVER stay here again. Besides the hidden costs and many costs you may overlook in the Holtes.com website, The room's soundproof is very poor, Noise from hallway/loudly music from building outside, It made us difficulty in sleeping, Again, This is the worst experience we have ever had and our only one negative-review in Hotels.com so far.
Aleck, 3-night trip