At TRU BY Hilton Edmonton Windermere, you'll be within a 15-minute drive of West Edmonton Mall and South Edmonton Common. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. Also, this hotel is within a short drive of River Cree Casino. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
90 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Late check-in between 3:00 AM and 11:00 AM can be arranged for an extra charge of CAD 35.00
Children & extra beds
Cots/infant beds are available for CAD 25.00 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton
Frequently asked questions
Does TRU BY Hilton Edmonton Windermere offer free cancellation for a full refund?
Yes, TRU BY Hilton Edmonton Windermere does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TRU BY Hilton Edmonton Windermere?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at TRU BY Hilton Edmonton Windermere?
Yes, cats and dogs are welcome. There's a charge of CAD 75.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at TRU BY Hilton Edmonton Windermere?
Yes, there's free self parking.
What are the check-in and check-out times at TRU BY Hilton Edmonton Windermere?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at TRU BY Hilton Edmonton Windermere?
No, this hotel doesn't have a casino, but River Cree Casino (13-min drive) and Starlight Casino (14-min drive) are both nearby.
What is there to do at TRU BY Hilton Edmonton Windermere and nearby?
Have fun with nearby winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and an arcade.
What's the area around TRU BY Hilton Edmonton Windermere like?
TRU BY Hilton Edmonton Windermere is in Southwest Edmonton, a short 15-minute walk from Currents of Windermere.
TRU BY Hilton Edmonton Windermere Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
17 Nov 2024
Clean and quite at night
Was clean and bed was comfy, could have had more towels in the room.
Nikki
Nikki, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Nov 2024
Taleah
Taleah, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
It was great place to stay, clean , friendly and helpful staff.9/10
Terry
Terry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Tessa
Tessa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Nolan
Nolan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Frederick
Frederick, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Kerry
Kerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Alanna
Alanna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2024
Maxine
Maxine, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Manan
Manan, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Clean and friendly with terrible pillows
Rooms were good. Pillows were flat or lumpy, but the bed was comfortable. The parking lot wasn’t great. First 2 rows were fine, but the back parking was angle and very tight, especially since we were driving a larger SUV. I would suggest ensuring you are there early enough to get better parking for the night.
Mandi
Mandi, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Great staff, clean rooms. Wish they have food in room service and more comfortable bed.
Noella
Noella, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
Cherrie
Cherrie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Lester
Lester, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2024
Brett
Brett, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2024
gualberto
gualberto, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Sept 2024
renia
renia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
Anna
Anna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Had a delightful stay. Was in the area for medical reasons with family. We would make one suggestion that for the breakfast there is more than the one container of hand sani that is located by the front desk.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Sept 2024
Todd
Todd, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Sonja
Sonja, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
Amazing!!!
Beautiful property.
Will definitely watch for a TRU property again.
Keri
Keri, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
Oleksii
Oleksii, 1-night trip
Verified Hotels.com guest review
4/10 Fair
5 Sept 2024
The room was so small and you weren’t able to open the windows in the room which we both literally felt claustrophobic at times. The shower was really dirty and the shampoo smelled so gross. For the price of this place honestly it was kind of a rip off the breakfast in the morning wasn’t very good either. Not a lot to choose from. I was quite disappointed