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ibis Pontianak City Center

3.5 star property
Escape to an urban oasis where you can indulge in flavors and relax amidst nature.

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Photo gallery for ibis Pontianak City Center

Lobby sitting area
Lobby sitting area
Exterior
Bar (on property)
Premium bedding, in-room safe, desk, soundproofing
In the heart of Pontianak City, ibis Pontianak City Center offers a serene escape with its garden, laundry facilities, and bar. Indulge in international cuisine at Ibis Kitchen or unwind with a massage from the spa services. Guests have praised the hotel's convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Free parking
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free babysitting
  • 24-hour room service
  • Business centre
  • 8 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli

Feel at home (6)

  • Babysitting (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is £27
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Private bathroom
Hairdryer
  • 18.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Mercure Pontianak City Center

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  • Free WiFi
7.8 out of 10, Good, (109)
The price is £34
includes taxes & fees
22 Feb - 23 Feb
Mercure Pontianak City Center
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About the area

Map
Jl Jendral Ahmad Yani #81, Pontianak, West Kalimantan, 78124

What's nearby

  • Museum Provinsi Kalimantan Barat - 1 min walk
  • Ayani Mega Mall - 4 min walk
  • Gajah Mada Shopping Complex - 4 min drive
  • Alun Alun Kapuas - 4 min drive
  • Danau Sentarum National Park - 7 min drive

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Excelso - ‬7 min walk
  • ‪Ayam Penyet Bu Nina Cabang Perdana - ‬8 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪D'Bamboo - ‬16 min walk

About this property

ibis Pontianak City Center

When visiting Pontianak, ibis Pontianak City Center is a great choice to consider. Guests can indulge in massages and enjoy international cuisine at Ibis Kitchen, which is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a garden.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 182 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 1:00 AM
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
    • Free babysitting
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle from 6:00 AM to 6:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free babysitting

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • Garden
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Ibis Kitchen – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.

Also known as

ibis Pontianak City Center Hotel
ibis Pontianak City Center
ibis Pontianak City Center Hotel
ibis Pontianak City Center Pontianak
ibis Pontianak City Center Hotel Pontianak

Frequently asked questions

Does ibis Pontianak City Center offer free cancellation for a full refund?

Yes, ibis Pontianak City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Pontianak City Center?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at ibis Pontianak City Center?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by ibis Pontianak City Center?

Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is IDR 150000 per vehicle one-way.

What are the check-in and check-out times at ibis Pontianak City Center?

Check-in start time: 2:00 PM; check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at ibis Pontianak City Center and nearby?

Have fun during the warmer months with activities nearby such as hiking. Ibis Pontianak City Center also has a garden.

Are there restaurants at or near ibis Pontianak City Center?

Yes, Ibis Kitchen offers international cuisine.

What's the area around ibis Pontianak City Center like?

Ibis Pontianak City Center is a short 1-minute walk from Museum Provinsi Kalimantan Barat and 4 minutes' walk from Ayani Mega Mall.

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ibis Pontianak City Center Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Helpful!
All went well!
Lusi, 1-night trip

6/10 Good

A good deal in Pontianak
The stay was excellent the hotel nice and new. I would have preferred a small fridge in the room. And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Matthew and Yovita, 7-night trip

8/10 Very good

Nice hotel in Pontianak
Hotel nya bersih dan tenang, berdekatan dgn A.Yani Mal Pontianak, namun agak jauh dari pusat kuiiner disekitar Jl.Gaah Mada.. Secara keseluruhan is oke..
4-night trip

2/10 Poor

Tsz Yan, 1-night trip

8/10 Very good

YEOJOO, 1-night trip

10/10 Exceptional

Lokasi pusat kota, pusat perbelanjaan hanya berjarak 2 menit.
1-night trip

10/10 Exceptional

Effendi Halim, 1-night trip

10/10 Exceptional

Joty, 1-night trip

10/10 Exceptional

Good and clean room, great customer service and great experience staying here
Badrul, 2-night trip

6/10 Good

the horrible checkin process!
Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
OKYOB, 1-night trip

8/10 Very good

Roy, 3-night trip

10/10 Exceptional

5-night trip

8/10 Very good

Ibis is the best
Sangat memuaskan menginap di ibis hotel pelayanan ramah dan baik, kebersihan ok, kenyamana ok, tp buntuk makanan saya kurang tahu ya krn saya tidak pernah ikut sarapan, tp untuk keseluruhan is the best
Murdiati, 2-night trip

8/10 Very good

2-night trip

10/10 Exceptional

The service from the staff is great. Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
1-night trip

10/10 Exceptional

Séjour à Pontianak
Très bel.Hôtel conforme aux standards des hôtels Ibis!
Jean-Francois, 1-night trip

6/10 Good

值得一試.
飯店設備很新, 服務人原客氣有禮. 但房間內沒有冰箱, house keeping 打掃有點馬虎, 很多地方沒做 (杯子沒洗, 茶包沒補充). 訓練與考核待加強.
YUNG, 4-night trip

6/10 Good

Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Janet, 6-night trip

10/10 Exceptional

Jeremy, 1-night trip

10/10 Exceptional

Above expectations
Above expectations. Food was good taste.
Jeremy, 4-night trip

8/10 Very good

Good Staff were not responsive to laid back- had to wait to order, wait for order. Buffet breakfast was below average
3-night trip

10/10 Exceptional

Sehr nett u hilfsbereit Klares design Good view Tolles Frühstück
12-night trip

8/10 Very good

1-night trip

10/10 Exceptional

wilaas, 1-night trip

10/10 Exceptional

It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.
2-night trip