Hotels in Troyes

"Excellent value for money!"

"The hotel manager didn't care. All he wanted was money. The apartment we booked was for 4 motorcycle friends on a tour. We booked the apartment because it had 4 beds. The instructions by Expedia said contact the property 24 hours before arrival. Someone would then meet you at the property. We did this telling them we were arriving on motorcycles. We had no reply from the property manager. This was repeated 12 hours before arrival. Again no reply. We arrived at the apartment and phoned them. They told us we had to go to another location (St George Hotel) to get the keys. We left the bikes at the apartment and walked. When we arrived at the hotel we were told there was no parking and only two places at the hotel. We managed to find one at the apartment and fitted the other three into a small space at the hotel. We were given the keys to the apartment after a tangle over payment. We had paid in advance but they were asking for payment. That was sorted. We were given a key. Now at the apartment, the key didn't fit any of the doors. By luck we opened a garage door and found the apartment. Access was via a narrow and unsafe staircase. On entry it was dark and uninviting. There was no bedding for the sofa bed. The hotel manager was contacted and wanted more money for bedding. I ended up sleeping in my clothes with no bedding. There are so many other things to list, unsafe electrics, broken smoke detector. To much to list. Extremely poor. Why do Expedia promote this property?"

"Exactly as described."

"The staff were always welcoming and helpful and clear when asked for directions. The hotel is in a beautiful city and extremely well located for the historic area, shops and restaurants."

"A real luxury hotel, with excellent amenities and supeb decor throughout. Would definitely stay again and only wish we could have stayed longer this time "

"Nice clean central location friendy staff secure parking "

"Property was a good location and convenient. Staff were very welcoming and breakfast very good."

"We had an amazing stay in this lovely hotel. So quirky and full of character. Beds - amazing, best sleep ever. Walkable everywhere in Troyes old town, plenty of restaurants and cafes on your door step, grocery shop 5 min walk away. Lovely owners and housekeeping girls. Will definitely stay again as we are in this area often visiting my husband’s family. Definitely recommend!"

"The staff were amazing. I was stuck in Troyes with an issue with my car. They really looked after me including driving me to the train station when the car garage let me down. They looked after me incredibly well and I would highly recommend the hotel for its spa and food. "