Paris Las Vegas Resort & Casino

4.0 star property
Las Vegas resort with 13 restaurants and 4 bars/lounges, aimed at LGBTQ+ guests

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Paris Las Vegas Resort & Casino

Exterior
Seasonal outdoor pool, pool cabanas (surcharge), pool loungers
Nightclub
Bordeaux Lemans Suite King | Premium bedding, in-room safe, desk, blackout curtains
4 bars/lounges, poolside bar

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Bar
  • Casino
  • Pool
  • Laundry facilities
  • Spa
Main amenities
  • Daily housekeeping
  • Casino
  • 13 restaurants and 4 bars/lounges
  • Full-service spa
  • Nightclub
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £92
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 31 of 31 rooms

Bordeaux Corner Room King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Eiffel View Room 2 Queens

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36.2 sq m
  • Sleeps 4
  • 2 Queen Beds

Bordeaux Imperial Suite 2 Queens

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Bordeaux Room King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Eiffel View Room King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36.2 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Room 2 Queen

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36.2 sq m
  • Sleeps 4
  • 2 Queen Beds

Versailles Executive Suite 2 Queens

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Deep-soaking bath
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Versailles Premium Suite King Pool Table

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 158 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Lemans Suite 2 Queens

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Deep-soaking bath
  • 65 sq m
  • Sleeps 2
  • 2 Queen Beds

Versailles Pool View Room King

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Designer toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Versailles Balcony Room 2 Queens

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Designer toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Bordeaux Nice Suite King

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 103 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Lyon Suite King

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Pool View Room King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Pool View Room 2 Queens

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Bordeaux Lemans Suite King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Deep-soaking bath
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Calais Suite King

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Versailles Premium Suite King

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 158 sq m
  • Sleeps 2
  • 1 King Bed

Versailles Balcony Room King

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Designer toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Versailles Executive Suite 1 King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Versailles Strip View Room King

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Designer toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Versailles Strip View Room 2 Queens

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Designer toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Versailles Pool View Room 2 Queens

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Designer toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Bordeaux Attraction View Room King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Giverny Suite King

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Charlemagne Suite King

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Room 2 Queens Mobility Roll-In

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Bordeaux South Strip View Room 2 Queens

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Bordeaux Attraction View Room 2 Queens

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Bordeaux South Strip View Room King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Bordeaux Fountain View Room King

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
3655 Las Vegas Blvd S, Las Vegas, NV, 89109

What's nearby

  • Las Vegas Eiffel Tower - 1 min walk - 0.1 km
  • Miracle Mile Shops - 1 min walk - 0.1 km
  • Bellagio Casino - 4 min walk - 0.4 km
  • LINQ Promenade - 9 min walk - 0.8 km
  • Colosseum at Caesars Palace - 10 min walk - 0.8 km

Getting around

  • Las Vegas, NV (LAS-Harry Reid Intl.) - 7 min drive
  • Henderson, NV (HSH-Henderson Executive) - 24 min drive
  • Boulder City, NV (BLD-Boulder City Municipal) - 32 min drive
  • Las Vegas International Airport Station - 8 min drive
  • Ballys and Paris Las Vegas Monorail Station - 7 min walk
  • Flamingo - Caesars Palace Monorail Station - 11 min walk
  • Harrah’s & The LINQ Station - 15 min walk

Restaurants

  • ‪Eiffel Tower - ‬1 min walk
  • ‪Beer Park - ‬1 min walk
  • ‪Vanderpump á Paris - ‬2 min walk
  • ‪Cabo Wabo Cantina - ‬1 min walk
  • ‪Gordon Ramsay Steak - ‬4 min walk

About this property

Paris Las Vegas Resort & Casino

Placing you only steps from The Cosmopolitan Casino, Paris Las Vegas Resort & Casino features a casino and a nightclub. Guests can grab a bite to eat at one of the 13 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy. Other highlights include 4 bars/lounges, a poolside bar and a fitness centre. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: Ballys and Paris Las Vegas Monorail Station is 7 minutes and Flamingo - Caesars Palace Monorail Station is 11 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish, Thai

At a glance

Hotel size

  • 2916 units
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (2 total, up to 23 kg per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Covered on-site self-parking (USD 20 per day)
  • Covered on-site valet parking (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • 13 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service

What to do

  • Shopping
  • Sports book
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Casino
  • Full-service spa
  • Nightclub
  • 210 casino gaming tables
  • 1030 casino slot machines
  • Hot tub
  • 5 casino VIP rooms
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Voie Spa has 24 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 56.63 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Phone calls (may be limited)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 November to 1 June:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 85.00 per accommodation, per night

Parking

  • Covered self-parking costs USD 20 per day
  • Covered valet parking costs USD 40 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 5:00 PM
  • The seasonal pool is open from March 10 to October 31

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Paris Hotel
Paris Hotel Las Vegas
Paris Las Vegas Resort Casino
Hotel Paris Las Vegas
Las Vegas Paris Hotel
Paris Hotel Vegas
Paris Las Vegas Hotel Las Vegas
Paris Las Vegas Resort
Paris Las Vegas Hotel
Paris Resort & Casino
Paris
Paris Resort Casino
Paris Las Vegas Casino
Paris Las Vegas Las Vegas
Paris Las Vegas Resort & Casino Resort
Paris Las Vegas Resort & Casino Las Vegas
Paris Las Vegas Resort & Casino Resort Las Vegas

Frequently asked questions

Does Paris Las Vegas Resort & Casino offer free cancellation for a full refund?
Yes, Paris Las Vegas Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Paris Las Vegas Resort & Casino?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 5:00 PM.
Are pets allowed at Paris Las Vegas Resort & Casino?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 85.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Paris Las Vegas Resort & Casino?
Yes. Self-parking costs USD 20 per day. Valet parking costs USD 40 per day.
What are the check-in and check-out times at Paris Las Vegas Resort & Casino?
Check-in start time: 4 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Paris Las Vegas Resort & Casino?
Yes, the 95263 square-foot casino features 1030 slot machines and 210 gaming tables. Bookmaker is offered.
What is there to do at Paris Las Vegas Resort & Casino and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Paris Las Vegas Resort & Casino also has 4 bars, a casino and a nightclub, as well as a seasonal outdoor pool, a sauna and a steam room.
Are there restaurants at or near Paris Las Vegas Resort & Casino?
Yes, there are 13 on-site restaurants.
What's the area around Paris Las Vegas Resort & Casino like?
Paris Las Vegas Resort & Casino is a short 7-minute walk from Ballys and Paris Las Vegas Monorail Station and 2 minutes' walk from The Cosmopolitan Casino. Travellers say that the local area is very central perfect for sightseeing.

Paris Las Vegas Resort & Casino Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Staff very helpful
Hector, 4-night trip
Verified Hotels.com guest review

8/10 Very good

View of the fountains room
The location is great. We were on the 8th floor with a view of the fountains, though some obstructions from other buildings. It was good. Not amazing, but nothing to complain about. The price was reasonable. The outside and the lobby are beautiful, restaurants decor also. We had breakfast at Mon Ami Gabi and that was great, especially our wonderful waiter Pierre. It was nice to have CVS next door for snacks and other small purchases. Would stay again.
ieva, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sungchul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lynne, 3-night trip
Verified Hotels.com guest review

4/10 Fair

hotel in deterioration
The room was below average and far from what I expected. It smelled dusty, the TV didn’t work, some lights were out, and there were other issues. This used to be a good hotel years ago, but now it clearly shows signs of decline. Improvements are needed in both the rooms and the check-in process.
Paula, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Check-in was terrible, hundred+ people waiting at lobby to check in…. as bad as the line at airport. Hotel management should have foreseen this and hire more employees to handle this.
Wai, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

manuel, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Manuel, 3-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Hotels.com guest review

2/10 Poor

Hugeee lines and disgusting registration staff
Hugeee lines and disgusting registration staff
Ali, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Melodie, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Check in and check out line is way to long, need to have more reps at counter
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good stay, will come back for the location.
Some of the workers when asked for a simple question on where the washroom was etc. I'd get some unfriendly manners from the staff. Makes it uncomfortable for the guest. Also, it wouldn't hurt to put the price on items in the stores, restaurants and bars. More than half the time I'm having to ask for the prices.
Moises, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriela, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Staci, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay at Paris Las Vegas
This was my second time staying here at Paris Las Vegas (stayed here before years ago). The room was great and clean and the bed very comfy. The hotel offered all the usual amenities including great restaurants and shopping options. You can't beat the location and the price. My main complaint was that check-in and check-out was crazy busy and not enough staff working. They did have a self-checkin kiosk (like at airports) but the line for that was crazy as well. Also, you are not allowed to check in or drop off bags any earlier than exactly 4pm unless willing to pay extra. This is a pity as I know that many rooms were ready early and this would minimize the checkin congestion at exactly 4pm when everyone is in a rush to check in. Otherwise, all good.
Jennifer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Formula one makes it difficult to get around
If I would have known formula one was in town, I would have booked another hotel.It was kind of a pain to get there
jeff, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not what I paid for
I paid for a corner room with a king bed and didn’t get either. The room had two queens with an alley view. They couldn’t move me to the room I paid for. This was for my girlfriends birthday, not happy about the service
PRESTON, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Claire M, 2-night trip
Verified Hotels.com guest review

6/10 Good

Room condition
The area where we stayed was in the Bordeaux Eiffel Tower. It is in need of remodeling. The baseboards were all chipped and the carpet was worn. The view was awesome, but unfortunately the windows were very dirty outside. The desk chair was very uncomfortable and beat up. Just wish that areas of the casino was non-smoking. The smoke smell was awful!!
Amy, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Carrie, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Okay - but wouldn't stay there again
Overall, Paris was disappointing. We had a separate booking for our first night which they did not connect to our ongoing booking, which was frustrating because we had to change rooms. I called guest services about having to change room, they wouldn't help me and said I had to go down to receiption and talk to them in person. The smoke in the hotel lobby was disgusting - I understand it's a casino, but it was by far the worst of any casinos we walked through in Las Vegas. Our check in experience was fine, although but I cannot say the same for two couples we were travelling with who had to line-up rather than using the pre-check-in facility which did not work for them. The room itself was great - we had a good view, but I wouldn't stay at Paris again, due to having to walk through a smoke-filled lobby every day - it was just too much.
Mark and Brenda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Suite upgrade
We arrived late and were given a complimentary upgrade to a suite. Unfortunately, I had booked one night as a separate booking to an ongoing stay, because we arrived one day earlier than planned. I asked for the bookings to be joined so we didn't have to change rooms - this was not done. When I asked if we could stay in the suite, they said they could offer it to us complimentary for $175 per night ... paying money is not complimentary. It really wasn't worth paying the extra money, so we changed rooms.
Mark and Brenda, 3-night trip
Verified Hotels.com guest review