We upgraded to this suite, when we got to the room there was an extremely atrong smell of weed and cigarettes. I went and talked to the front desk and they took off resort fees and said they ddint have any rooms available but could spray the room. 2.5 hours later and 9pm (we had to be up at 430am) still no one. I went back down to the front desk and spoke to the manager, Brian, his only resolution was either wait longer for the housekeeping or check out! He was a real prick with a very arrogant attitude. I went back to the room and shortly after house keeping came and sprayed the room.. it helped the smell a little but definitely didnt take all the smell out. Then we found out the heat in the living room didnt work, the sinks in the main bathroom wouldnt shut off and hard to turn on, the street noise (we were on the 31st floor) was super loud with horns honking, people yelling, cars racing, etc. Then in the morning the main bathroom wet closet had a stron smell of cigarettes (i am guessing the room next to us was smoking). I spoke to another manager when checking out and she was nicer ( I didnt get her name) and gave me a slight discount and said she would talk to her supervisor about everything.