10/10 Exceptional
The manager and the staff were super nice and accommodating, and the place was very sweet and it was a good location near downtown. It was a good environment and it was a very nice stay!
Felix
Felix, 1-night trip
Extended Stay America Suites San Jose Downtown
Hotel within easy reach of PayPal Park
Downtown San Jose is where you'll find Extended Stay America Suites, offering the perfect blend of comfort and convenience. Start your day with a to-go breakfast, stay connected with in-room WiFi, and take advantage of laundry facilities.
Good
Popular amenities
- Non-smoking
- Pet-friendly
- Free breakfast
- Free parking
- Laundry facilities
- Air conditioning
Main amenities (6)
- Housekeeping (on request)
- Coffee/tea in a common area
- Air conditioning
- Vending machine
- Self-serve laundry
- Limited hour front desk
Feel at home (6)
- Children stay free
- Kitchen
- Private bathroom
- Premium TV channels
- Laundry facilities
- Coffee/tea maker
£73
includes taxes & fees
30 Nov - 1 Dec
Room options
Check availability for these dates
Showing 5 of 5 rooms
Deluxe Studio
Highlights
Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Cookware/dishes/utensils
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Studio
Highlights
Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Cookware/dishes/utensils
- Sleeps 2
- 1 King Bed
Studio
Highlights
Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Cookware/dishes/utensils
- Sleeps 2
- 1 Queen Bed
Studio
Highlights
Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Cookware/dishes/utensils
- Sleeps 4
- 2 Queen Beds
Studio
Highlights
Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Cookware/dishes/utensils
- Sleeps 2
- 1 Queen Bed
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About the area
1560 N 1st St, San Jose, CA, 95112
About this property
Extended Stay America Suites San Jose Downtown
Extended Stay America Suites San Jose Downtown puts you a short five-minute drive from SAP Center at San Jose and Silicon Valley. Free perks include WiFi, self-parking and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Levi's Stadium and PayPal Park are within a short drive. The property is only a short walk to public transportation: Gish Station is 7 minutes and Mineta Airport Station is 10 minutes.
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Extended Stay America Suites San Jose Downtown Reviews
Good
6.4
Cleanliness
7.0
Location
6.8
Staff & service
5.8
Eco-friendliness
6.0
Property conditions & facilities
Popular mentions
RoomService staffBathroomCoffeeLocationBreakfastParkingShowerBreakfastAirport2/10 Poor
Checked in at 6pm and there was no one at the front desk to help me for 45 min, the security guard had to call someone. The hotel description claims free breakfast which is a lie. They had no coffee but gave me directions to the local 7-11. The area is a ghetto, lost of homeless people around and the hotel gets the overflow of homeless at night. Skip this greedy corporate dive!
JoLynn
JoLynn, 1-night trip
4/10 Fair
Room had a lot of roaches dead and alive. All throughout the room. Even in the bed.
Fidel
Fidel, 1-night trip
2/10 Poor
I understand its an extended stay, but I did not know that most people there are government assisted drug use in the parking lot. My wife stepped on a syringe while walking out of the hotel lobby seems like an institution not a hotel.
Manuel
Manuel, 1-night trip
4/10 Fair
Its section 8 property so we had children and other running about at all hours of the night.
Juan
Juan, 1-night trip
10/10 Exceptional
It was awesome.
Taelor
Taelor, 1-night trip
2/10 Poor
Do not stay here
This place is a dive.
Sarah
Sarah, 1-night trip
2/10 Poor
First of all it was filthy. Huge stains all over all over the carpeting in the Halls I mean stains everywhere it makes you wonder when the last time was they actually thoroughly cleaned those carpets. The bedding in the room was stained not the sheets but the Duval on the blanket. Drug dealers in the parking lot. Police activity. Absolutely will never go there again I can't believe a comfort in Extended Stay was so awful. Maybe the worst place I've ever been in my life.
Ara
Ara, 1-night trip
4/10 Fair
Ok rooms
Good hotel. Nice people. Dirty rooms.
Anne Laure
Anne Laure, 1-night trip
4/10 Fair
This is a very run down property
Kim
Kim, 1-night trip
2/10 Poor
Found a huge bug in my bed the next morning. Disgusting.
Alexia
Alexia, 1-night trip
6/10 Good
The staff was friendly and nice but there was a burner in the room that didn't work,. It is very dated, and just overall a low 2 star hotel.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
We will come back to stay
The room was just like it was shown in the picture. It’s was clean and comfy. Has a studio kitchen, but anything you need for it you have to get from lobby. No ice machines on property, no vending machines. But what was the most important part of our stay was it was clean, and allowed my furbaby. No pups allowed, I will go somewhere else. We’d stay here again. Staff was really nice
Karla
Karla, 1-night trip
2/10 Poor
We do not recommend.
Alegna
Alegna, 1-night trip
4/10 Fair
I did not anticipate the location of the hotel to be as "questionable" as it was. The general appearance is run down, hallway carpets were dirty. Room amenities were sparse and at times non existent (i.e. 2 small bars of soap).
Kris
2/10 Poor
Check in was fast but we where very disappointed with the room, no sheets, no blankets, no pillow covers, trash left behind, no toiletries, we then got moved to another room that was complete but this hotel really needs to improve on the cleaning, it’s also outdated, I will definitely not stay again
Fernando
Fernando, 2-night trip
4/10 Fair
Run down
Very dirty and unkempt. There's really not a breakfast. Just coffee and some wrapped things like granola bars. It's a rough part of town and they have security gates, but one of them was just open the whole time I was there. It seems to attract ... interesting people.
Chad
Chad, 1-night trip
6/10 Good
Carpet in hallways was dirty and it smelt bad.
Anna
Anna, 2-night trip
2/10 Poor
P.A
The location was terrible parking lot was full of homeless people, junk cars were on the parking. When I arrived police was busy to handcuff a man at the parking. There is no free breakfast it is a big lie only coffee with no milk. Roaches were freely walking around the kitchen cabinets. Stay away from this hotel it is not safe.
parwana
parwana, 1-night trip
2/10 Poor
Room was dirty, carpet filthy and stained. Cockroaches in the room and bathroom. No trashcans available in the room. Bathroom was dirty, stained and didn’t work (water tank didn’t filled up). Leaking shower.
Lupe
Lupe, 2-night trip
10/10 Exceptional
No light bulbs in night stand lamps and had to clean AC filters
Victoria
Victoria, 1-night trip
2/10 Poor
Horrible hotel!
Horrible hotel! Dirty sofa bed, when you pull out the bed, there is a big stain on the mattress , when asked the staff come check he said “ it just a ink stain “ toilet is dirty, the phone in the room is not working and cover by coffee/ food stain, tv is not working either. the sheets are gross, the sink is clogged !!! Outside the hall way dirty with all yucky things on the carpet and bathroom door has a big hole! Requested to change room, they said “sold out” and no refund.
The photos shows on hotel.com are totally fake!
How can they still run the business?!
Verified traveller
1-night trip
2/10 Poor
AC Not Cold
The air conditioner had two setting for cold either Cool or Very Cool which neither got cold. It was more of a small fan on the wall. The room didn't seem to get any cooler, and there was no ice machine to try and use that to cool down. There was only one plastic cup in the room.
Verified traveller
1-night trip
2/10 Poor
Do yourself a favor and stay away from this filth
Where do I start... The only good thing at this hotel was the front desk stuff. They were super polite and apologetic of the hotel's condition. It seems this hotel caters to homeless population that stays there long-term. Why they also rent out the rooms to guests daily is beyond me. We initially paid for 5 nights as we needed the accommodation in the area but ran away the very next morning. That there was garbage strewn out in the coridors and bad smell in the hallway was, I thought, tolerable. But our room (#146) had foul smell, like garbage, and it did not go away even after airing it out. Shower barely got warm and the noise was intolerable: it continued through the night and there was also something going off at 1am right in front of our room in the hallway. I was terrified. I've rarely had such bad experience. The nail in the coffin was two cockroaches that were roaming in our living room in the morning so we ran away almost screaming vowing never to return. This hotel needs help!
Lela
Lela, 5-night trip
8/10 Very good
Arturo Trejo the manager was very helpful! Had an issue with my hot water he switched me rooms and everything was good 👍
Jesse
Jesse, 5-night trip
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