100 Brumbaugh Street, San Juan, Puerto Rico, 00901
What's nearby
Pier 1 - 3 min walk
Port of San Juan - 4 min walk
Castillo San Felipe del Morro - 4 min drive
Puerto Rico Convention Center - 5 min drive
Pan American Pier - 7 min drive
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive
Restaurants
Raíces - 2 min walk
Cayo Caribe - 3 min walk
Starbucks - 3 min walk
Muelle 13 - 2 min walk
Café Cola'o - 1 min walk
About this property
Hotel Rumbao, a Tribute Portfolio Hotel
When you stay at Hotel Rumbao, a Tribute Portfolio Hotel, you'll be within a 10-minute drive of Port of San Juan and Pan American Pier. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at KUEROS Restaurant, which serves local cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour health club and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
245 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Secured covered on-site self-parking (USD 15.00 per day; includes in/out privileges)
Secured covered on-site valet parking (USD 27.88 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Snorkelling nearby
Working away
7 meeting rooms
Computer station
Conference space (6973 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour health club
An outdoor pool
Hot tub
Vegan dining options
Vegetarian dining options
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
42-inch LCD TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
Desk chair
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Recycling
Special features
Dining
KUEROS Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 35 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
Late checkout can be arranged for an extra charge of USD 30 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay
Parking
Covered self-parking costs USD 15.00 per day with in/out privileges
Covered valet parking costs USD 27.88 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel
Frequently asked questions
Does Hotel Rumbao, a Tribute Portfolio Hotel offer free cancellation for a full refund?
Yes, Hotel Rumbao, a Tribute Portfolio Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Rumbao, a Tribute Portfolio Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Rumbao, a Tribute Portfolio Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Rumbao, a Tribute Portfolio Hotel?
Yes. Self-parking costs USD 15.00 per day. Valet parking costs USD 27.88 per night.
What are the check-in and check-out times at Hotel Rumbao, a Tribute Portfolio Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 30 (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel Rumbao, a Tribute Portfolio Hotel?
No, this hotel doesn't have a casino, but Casino Metro (4-min drive) and Sheraton Casino (4-min drive) are both nearby.
What is there to do at Hotel Rumbao, a Tribute Portfolio Hotel and nearby?
Have fun with nearby activities such as hiking and snorkelling, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hotel Rumbao, a Tribute Portfolio Hotel also has a 24-hour health club.
Are there restaurants at or near Hotel Rumbao, a Tribute Portfolio Hotel?
Yes, KUEROS Restaurant offers local cuisine.
What's the area around Hotel Rumbao, a Tribute Portfolio Hotel like?
Hotel Rumbao, a Tribute Portfolio Hotel is located on the waterfront in Old San Juan, a short 4-minute walk from Port of San Juan and 4 minutes' walk from Calle Fortaleza. Travellers say that the area is walkable and good for shopping.
Hotel Rumbao, a Tribute Portfolio Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Jan 2025
Nelson
Nelson, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Mindy
Mindy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Location Location Location
Great customer service A++ room 717 needs the shower drain to be checked the water flows into the bathroom floor plus entry door staff has been told again great hotel great location and great service🙏👍❤️
Rogelio
Rogelio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2025
Room was great, pool was great. Restaurant upstairs…. FANTASTIC
Chance
Chance, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Demetra
Demetra, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Hotel was very clean, modern and good customer service. Restaurant on-site. Great location to downtown old San Jaun. Directly across the street from thr cruise port. Only issue was that i wasnt told about a resort fee of $35 until check in. It balance out because thry gave you a $35 voucher to use for food and a drink coupon. I would definitely stay at this hotel again.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Tamara
Tamara, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2025
Jesus Ernesto
Jesus Ernesto, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Perfect hotel pre or post cruise. We were able to walk across the street to board. While restaurant was excellent also close to so many Old San Juan businesses. Excellent customer service.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Angela
Angela, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Otis
Otis, 2-night trip
Verified Hotels.com guest review
2/10 Poor
31 Dec 2024
ROACHES!!!
There were roaches in our room's refrigerator. I informed the receptionist, and they asked me for photographic proof. I was leaving with my bags packed and not returning to that room to take a picture!
SHARON
SHARON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Dec 2024
Disappointed
There was some challenges to our suite. The living room tv was not by the couch. The lighting overall in the entire suite was lacking. We did not receive service on the first night. It took two hours to bring clean towels when we called.
Mary
Mary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Jeffery
Jeffery, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2024
Nice stay. In the heart of old San Juan. Did lots of walking in beautiful San Juan. Breakfast was really good. Would stay again.
Tom
Tom, 3-night trip
Verified Hotels.com guest review
8/10 Very good
18 Dec 2024
Comfortable hotel, great location.
Modern hotel right on the waterfront in Old San Juan. Comfortable beds and pillows, room location overlooking multi-storey car park which was not great. The staff were very nice.
timothy
timothy, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 Dec 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Eva N
Eva N, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 Dec 2024
We arrived at 3pm, and our room was only ready at 7pm. This is unacceptable, especially at this price. On the other hand, it is a very well-positioned hotel for visiting Old San Juan and opposite the port for going on a cruise.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
cami
cami, 6-night trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Happy Stay
We stayed as a family and had a great experience at this hotel. It was very clean, and the location was convenient with easy access to public transportation and Old San Juan. The only downside was that there wasn't a kettle for boiling water in the room. The staff were friendly and helpful, though the hotel was on the expensive side.