I'll start by saying the staff were all very friendly, courteous and helpful. Our room was lovely, large, clean and nicely decorated with lots of storage space. The continental breakfast that was included as our VIP reward free to everyone. The secure self parking on site was a bonus. On the improvement suggestion side, in the room there was only one paper cup for the coffee maker and no glassware for drinking. The front desk was very accommodating in getting us wine and water glasses when we requested them. There were also no robes or slippers as advertised on the hotel website which also lists a cocktail on reception, and a manager's social, neither were available on the two nights we were there. Hopefully it was an off weekend