Sheraton Grand Krakow

Riverfront hotel with indoor pool, near Smok Wawelski Statue

Choose dates to view prices

Sun 16 Nov
Sat 22 Nov
November 2025
15
December 2025
Breakfast, lunch and dinner served
Creator video
Reception
Outdoor banquet area
Deluxe Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
In the heart of Krakow, Sheraton Grand Krakow offers a luxurious retreat with a rooftop terrace and garden. Unwind in the sauna or indulge in spa treatments like hot stone massages, then enjoy a meal at Anima restaurant. With high-speed WiFi, dry cleaning services, and helpful staff praised by previous guests.
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Spa services
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
£132
includes taxes & fees
23 Nov - 24 Nov

Why we love this property

Relaxation haven
This hotel's spa offers body scrubs, facials, and diverse massage services. A sauna, garden, and 24-hour health club complete the perfect wellness retreat.
Flavourful feasts
Culinary adventures await at this hotel's restaurant and bar. Full breakfast includes vegetarian and vegan options for a perfect morning start.
Dreamy sleep comfort
Luxuriate in hypo-allergenic, premium bedding and blackout drapes. A minibar and late-night room service complete the indulgent hotel room experience.

Room options

Showing 10 of 10 rooms
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
1 bedroom, premium bedding, minibar, in-room safe
Deluxe Room, 1 King Bed, Non Smoking (View) | 1 bedroom, premium bedding, minibar, in-room safe
In-room dining

Deluxe Room, 1 King Bed, Non Smoking (View)

Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Grand Room, 1 King Bed, Non Smoking (View) | 1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking (View)

Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
Property amenity
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
Property amenity
Club Studio, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Club Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed
Property amenity
Deluxe Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Property amenity
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
Property amenity
Grand Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Grand Suite, 1 Bedroom, Non Smoking | Living area | LED TV

Grand Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Double Bed
Property amenity
Royal Suite, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
Royal Suite, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
Royal Suite, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 Double Bed
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
In-room dining

Deluxe Room, 2 Single Beds, Non Smoking (View)

Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 2 Single Beds, Non Smoking (View)

Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

What's nearby

  • Planty Park - 3 min walk - 0.3 km
  • Wawel Cathedral - 5 min walk - 0.4 km
  • Wawel Castle - 6 min walk - 0.6 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 1.0 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 21 min drive
  • Turowicza Station - 7 min drive
  • Kraków Łobzów Station - 12 min drive
  • Kraków Plaszów Station - 14 min drive
  • Airport pickup service
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪groble restaurant & bar - ‬2 min walk
  • ‪KROMA - ‬3 min walk
  • ‪Streat Slow Food Kiosk - ‬3 min walk
  • ‪Aquarius - ‬2 min walk
  • ‪Klub30 - ‬4 min walk

About this property

Sheraton Grand Krakow

Sheraton Grand Krakow features a rooftop terrace and puts you within a 10-minute walk of Wawel Castle. Guests can indulge in deep-tissue massages, facials or body scrubs, and Anima serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 230 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 17 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • On-site self-parking (PLN 125 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport pick-up (available 24 hours)*
    • Train station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Water dispenser

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in reception
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Anima – This theme restaurant serves breakfast, lunch and dinner.
SomePlace Else Sports Bar – Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roof Top Terrace – This restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle service is offered for an extra charge of PLN 160 per vehicle. Maximum occupancy 3
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 185.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100.00 per accommodation, per night, plus a one-off cleaning fee of PLN 215

Parking

  • Self-parking costs PLN 125 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow offer free cancellation for a full refund?

Yes, Sheraton Grand Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Krakow?

Yes, there's an indoor pool.

Are pets allowed at Sheraton Grand Krakow?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 17 kg per pet. There's a charge of PLN 100.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Grand Krakow?

Yes. Self-parking costs PLN 125 per night. Electric car charging is available.

Is an airport shuttle service offered by Sheraton Grand Krakow?

Yes, a shuttle from the airport to the hotel is available. The charge is PLN 160 per vehicle.

What are the check-in and check-out times at Sheraton Grand Krakow?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sheraton Grand Krakow and nearby?

Sheraton Grand Krakow has an indoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near Sheraton Grand Krakow?

Yes, Anima offers al fresco dining, international cuisine and garden views.

What's the area around Sheraton Grand Krakow like?

Sheraton Grand Krakow is located by the river in Kraków City Centre, a short 9-minute walk from Wawel Castle and 11 minutes' walk from Main Market Square.

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Sheraton Grand Krakow Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast options were excellent with a wide variety to suit every appetite. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomLocationBreakfastRiverFoodPublic saunaOld townRestaurantView

10/10 Exceptional

Everything was very nice.
Ida, 2-night trip

10/10 Exceptional

Very nice property, esp the interior decoration of the ground floor, comfortable room, great staff service at all levels (reception, concierge, restaurant staff, porters etc..), good food.
Antoine, 4-night trip

10/10 Exceptional

One of the breakfast I’ve had in a Hotel!
Marcelo, 2-night trip

10/10 Exceptional

Quiet place with charming staff.
frederic, 5-night trip

10/10 Exceptional

Great rooms and an amazing breakfast
Maciej, 1-night trip

10/10 Exceptional

Great city to explore

Awesome hotel.
Thomas, 1-night trip

10/10 Exceptional

Excellent
Patricia, 3-night trip

6/10 Good

Great location next to the castle and old town
Juan, 1-night trip

10/10 Exceptional

The staff was nice and courteous. Overall the hotel excellent.
Noel, 1-night trip

10/10 Exceptional

Friendly and close to everything. Good parking
daniel, 1-night trip

10/10 Exceptional

Excellent property. I would stay again.
Gregory, 3-night trip

10/10 Exceptional

Fantastic Stay

Location was great, not in the Old Town but very close and with a lovely view of the castle and river. Rooftop bar very pleasant, breakfast buffet excellent and every single staff member we encountered could not have done any more for us.
Paul, 2-night trip

10/10 Exceptional

Wonderful stay. Too short!
David, 1-night trip

10/10 Exceptional

It was clean But boring outside hotel
Sanghoon, 2-night trip

10/10 Exceptional

Great hotel. Would really recommend it to everybody visiting krakow. Breakfirst, rooms, service and personal, gym ect. It was just lovely
Anders, 3-night trip

10/10 Exceptional

Great place to stay. Friendly staff. The best breakfast options ever. Nice clean rooms . Beautiful surrounding. It's not my first time. Keep coming back:)
Wojciech, 4-night trip

8/10 Very good

Veey nice location but we got turned off by smell of the room we initially checked into as it smelled of mold. We were offered a new room but cleaning staff was not notified and walked into our room without announcement early next morning. Overall nice hotel but staff is bit unexperienced.
Tomasz, 3-night trip

10/10 Exceptional

Everything is good but Hair Dryer is sticky on hand position.
jinseon, 3-night trip

4/10 Fair

I was with a group. Apparently my Bonvoy Gold status is not worthy for the front desk to tell me whether I could have a late check out. Upon arrival I was treated as a second class guest. My check in girl had to get a manager to assign my room, she could not confirm whether I could check out at 13:00 on my third day at the hotel. “Please check with us tomorrow” the desk told me each day, because my status was not high enough to confirm whether or not my request for late check out could be granted. Ultimately all of my colleagues were allowed 13:00 check out but I had to be out of my room by 11:00am. This is not the way a Bonvoy Gold guest should be treated.
woody, 2-night trip

8/10 Very good

Rummet något nergånget i 5 star men trevligt Hotellet i övrigt toppnotcj
Fredrik, 3-night trip

10/10 Exceptional

Underbar personal, vänlig och service inriktad.
Laszlo, 3-night trip

10/10 Exceptional

Fantastisk Hotel

Absolut et fantastisk hotel. Fantastisk beliggenhed, personalet var alle uden undtagelse saa imoedekommende. Kun en ting der irriterede mig gevaldigt og som jeg ikke har set tidligere, at paa alle regninger paa hotellets spisesteder etc. paalagde de uden man var gjort opmaerksomt paa det en service charge paa 10%. Det bryder jeg mig blot ikke om. Specielt da det ikke var tips...det burde forbydes.
Tina, 4-night trip

6/10 Good

The view was not the view I have expected
Izabela, 2-night trip

10/10 Exceptional

Perfect

Amazing. Everything was perfect
Carole, 4-night trip

10/10 Exceptional

By the Vistula River, next to the Wavel Castle the Sheraton Grand couldn’t be better located. Exclusive service, excellent restaurants, nice Spa & Gym and comfortable bedrooms make it an outstanding choice we would certainly repeat !
Philippe, 5-night trip