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All properties in Krakow, Lesser Poland Voivodeship, Poland

DoubleTree by Hilton Krakow Hotel & Convention Center

4-star hotel with indoor pool, connected to the convention centre, near Tauron Arena Kraków

  • Free WiFi
From
£49

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ul. Dabska 5, Krakow, 31-572, Poland
9.2.Superb.
  • Poor service Stay was from Monday to Friday and had to request room cleaning. No robes…

    Dec 29, 2019

  • very good stay - nothing to moan about - enjoyed, staff were friendly and helpful

    Dec 6, 2019

See all 141 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 232 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Tauron Arena Kraków - 8-min walk
  • Krakow Barbican - 41-min walk
  • Oskar Schindler Factory - 43-min walk
  • Old Synagogue - 44-min walk
  • Cloth Hall - 2.4 mi / 3.8 km
  • Main Market Square - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking (Guest)
  • Executive Room, 1 King Bed, Non Smoking, Business Lounge Access
  • Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access
  • King, Suite, 1 Bedroom, Non Smoking
  • Executive Room, Non Smoking, Business Lounge Access
  • Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Family Room, 1 King Bed

Location

ul. Dabska 5, Krakow, 31-572, Poland
  • Tauron Arena Kraków - 8-min walk
  • Krakow Barbican - 41-min walk
  • Oskar Schindler Factory - 43-min walk

What’s around

Landmarks

  • Tauron Arena Kraków - 8-min walk
  • Krakow Barbican - 41-min walk
  • Oskar Schindler Factory - 43-min walk
  • Old Synagogue - 44-min walk
  • Cloth Hall - 2.4 mi / 3.8 km
  • Main Market Square - 2.4 mi / 3.9 km
  • Wawel Castle - 2.8 mi / 4.5 km
  • Nowa Huta Museum - 3.9 mi / 6.3 km
  • Wieliczka Salt Mine - 8.9 mi / 14.3 km

Getting around

  • Krakow (KRK-John Paul II - Balice) 37-min drive
  • Krakow Glowny Station 13-min drive
  • Wieliczka Station 15-min drive
  • Wieliczka Rynek-Kopalnia Station 16-min drive

At a glance

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PLN 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Number of meeting rooms - 16
  • Conference space
  • Conference space size (feet) - 20452
  • Conference space size (meters) - 1900
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Year Built – 2015
  • Lift
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Polish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Sofa bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

5th Avenue Restaurant – On-site restaurant.

Lounge Bar – On-site lobby lounge. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city: PLN 1.60 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 49 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for PLN 80.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of PLN 80 per pet, per stay
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self-parking costs PLN 25 per day

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • DoubleTree Hilton Krakow Hotel
  • DoubleTree Hilton Krakow
  • DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
  • DoubleTree by Hilton Krakow Hotel & Convention Center Krakow
  • DoubleTree by Hilton Krakow Hotel & Convention Center Krakow

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Krakow Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs PLN 25 per day.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Yes, pets are welcome. There's a charge of PLN 80 per pet, per stay.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an on-site restaurant, 5th Avenue Restaurant. Nearby restaurants include Banolli (15-min walk), Ka Udon Bar (2.1 mi) and Il Piatto (2.1 mi).
  • DoubleTree by Hilton Krakow Hotel & Convention Center has an indoor pool and a 24-hour fitness centre, as well as a sauna.
9.2.Superb.
  • 10.0.Exceptional

    Lived up to the Hilton reputation and was as lovely as you’d expect. Always spotless and a lovely pool area with really nice rooms

    3 night romance trip, Nov 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great facilities, helpful friendly staff. Quiet bar but reasonable prices.

    4 night trip, Oct 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place for quick business trip

    Very nice hotel for overnight business trip. Great food and staff. Rooms very comfortable and well appointed.

    Robert, 1 night business trip, Jul 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was nicely decorated. Mini fridge was handy.

    Haslam, 5 night trip, Jun 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic hotel in Krakow

    We enjoyed staying at this hotel for 5 nights very much. Room is spacious, clean, bed is comfortable, shower is fantastic. Just took us 7 mins to walk to tram station then you can arrive the old town in 10 mins. The area of the Hotel is very quiet and safe. So we have a good rest after a long day travelling. Air condition is excellent as the time was around 30C when we were there. It’s a hotel we will come back and highly recommended.

    Josephine, 3 night romance trip, Jun 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Convenient to Tauren centre but bit far out of city centre. Large shopping complex opposite only just built so few shops or amenities yet.

    5 night romance trip, May 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Friends in Krakow

    Arrived early and managed to check in early which was great. Rooms are clean and spacious. Executive lounge is definitely worth paying the extra for and the staff are attentative. The couple of down sides we had was the surrounding area which wasn’t great and we were actually told not to use the front entrance at night time. The second was the hotel allowing dogs. The hotel does say that pets are allowed but when a dog is barking for what seemed an eternity on more than one occasion (at night also) it gets annoying. We mentioned it to reception as obviously nobody was in the room with the dog but nothing was done about it. Overall though a nice hotel

    Craig, 4 night trip with friends, Apr 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was superb, especially the exceptionally friendly, helpful and accommodating staff. It was genuinely a pleasure to stay here.

    3 night romance trip, Apr 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice and fresh, clean staff was very nice and helpfully

    1 night business trip, Jan 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff, very clean rooms, good breakfast. Not very close to city center, but, with public trasport, reachable in about 20 min.

    4 night family trip, Dec 28, 2019

    Verified Expedia guest review

See all 141 reviews