Tacna (TCQ-Coronel FAP Carlos Ciriani Santa Rosa Intl.) - 49 min drive
Chinchorro Station - 13 min walk
Arica Station - 29 min walk
Poconchile Station - 29 min drive
Airport shuttle (surcharge)
Restaurants
Wendy’s - 18 min walk
Kfc - 18 min walk
Restaurante Rayu - 2 min walk
Hito’s - 3 min walk
Doggis - 18 min walk
About this property
Novotel Arica
When visiting Arica, Novotel Arica is a great choice to consider. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a seasonal outdoor pool and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
144 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 8 kg per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free secured on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Transfers
Airport shuttle during limited hours*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
What to do
Beach access
Working away
Business centre
7 meeting rooms
Conference space (560 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness centre
Seasonal outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Dining table
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Gallo Cojo – On-site restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CLP 8500 per person
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CLP 20000.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CLP 20000 per pet, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from January 02 to July 31
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Arica Hotel
Novotel Arica ARICA
Novotel Arica Hotel ARICA
Frequently asked questions
Does Novotel Arica offer free cancellation for a full refund?
Yes, Novotel Arica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Arica?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Novotel Arica?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of CLP 20000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Arica?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Arica?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Novotel Arica?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Arica?
No, this hotel doesn't have a casino, but Arica Casino (3-min drive) is nearby.
What is there to do at Novotel Arica and nearby?
Novotel Arica has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Novotel Arica?
Yes, there's an on-site restaurant, Gallo Cojo.
What's the area around Novotel Arica like?
Novotel Arica is a short 3-minute walk from Chinchorro Beach and 12 minutes' walk from Las Machas Beach.
Novotel Arica Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Dec 2024
Rick
Rick, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Alvaro
Alvaro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
This is one of the nicest hotels we've stayed at, including our travels in the United States. Everything is very clean and up to date. The aesthetic is also really cool. The breakfast buffet and restaurant area is beautiful and the lobby is spacious and comfortable - perfect for visiting with friends. The restaurant staff are also very polite and attentive. Our room had a sea view and it was amazing! We had a great view of the beach and El Morro with the Christ statue and flag. The room was also gorgeous. It looked just a nice as the pictures, if not better. It was also quite spacious and it and the bathroom were laid out very well. This might be silly, but the different lighting options in the room and bathroom were really nice. The bed was also super comfortable and the room was quiet. I seriously can't say enough good things about this hotel. If we ever find ourselves in Arica again, we will definitely stay here.
Natalie
Natalie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
The hotel was clean, staff very friendly and restaurant food offerings were varied and tasty. Breakfast provided lots of options to guests. Nearby restaurants are excellent. The hotel is located on the outskirts of the city Much awareness of surroundings should be exercised by those choosing to walk the distance to the nearby shopping mall or further to the City centre.
Lynda
Lynda, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Nuevo moderno limpio
JORGE
JORGE, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2024
jimmy
jimmy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Mar 2024
We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!
John
John, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Feb 2024
Excellent
Juan G.
Juan G., 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2023
hermoso lugar frente a la playa , cómodo y atención gentil
excelente desayuno
MARIA TERESA
MARIA TERESA, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
17 Aug 2023
Carlos
Carlos, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2023
Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff.
Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.
Ernal
Ernal, 2-night romance trip
Verified Expedia guest review
4/10 Fair
1 May 2023
Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.
Marcela
Marcela, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
13 Mar 2023
Very new and clean, accessible from the airport and right on the beach
Bruce
Bruce, 1-night business trip
Verified Expedia guest review
8/10 Very good
16 Jan 2023
Housekeeping did a good job. Restaurant/BAR staff were unfriendly.
Cesar
Cesar, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Jan 2023
Johnny
Johnny, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2022
Great location right on the beach. The staff is fantastic and always ready to help. Carmen is wonderful. The restaurant has great food at a really great price. Do yourselves a favor and get tge included breakfast. My partner worked out in the gym everyday. The pool is perfect
Christopher
Christopher, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2022
Great view and facilities!
Rena
Rena, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2022
Maryam
Maryam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2022
Loved it
Great services and restaurant, we have had wonderful days
Fernando
Fernando, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2022
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Antonio
Antonio, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
17 Jul 2022
Beauty hotel
Great place to get funny time.
cristian
cristian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Apr 2022
the rooms are big and comfortable, the food is excellent has a very good menu that can compete with the best restaurants in Arica, all the service was great and people very kind.
Gustavo
Gustavo, 13-night business trip
Verified Expedia guest review
10/10 Exceptional
23 Dec 2024
Florent
Florent, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Ótimo custo benefício
Hotel maravilhoso, quarto amplo, restaurante, café da manhã muito farto, ótima estrutura. Só a garagem que poderia ser coberta, mas isso não é um problema.
Fabio
Fabio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
Ótimo custo benefício
Hotel muito confortável, silencioso, estacionamento fechado, mas sem cobertura. Café da manhã muito bom, com bastante variedade. Quarto e banheiro amplo. Restaurante no hotel. De frente para o mar.