10/10 Exceptional
Will definitely stay again and recommend
Friendly, helpful staff. Authentic beautiful common areas. Loved everything about this hotel
Kim
Kim, 1-night trip
Balmoral Arms
Mountain hotel with restaurant, near Ballater Golf Club
In the heart of Ballater, Balmoral Arms offers an upscale retreat with a bar and restaurant. Enjoy free WiFi in public areas, luggage storage, and concierge services that make your stay seamless.
Excellent
Popular amenities
- Bar
- 24/7 front desk
- Pet-friendly
- Free parking
- Non-smoking
Main amenities (8)
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- Room service
- 24-hour front desk
- Concierge services
- Luggage storage
- Reception hall
Feel at home (6)
- Private bathroom
- Television
- Daily housekeeping
- Coffee/tea maker
- Free self-parking
- Free toiletries
£82
includes taxes & fees
26 Nov - 27 Nov
Room options
Check availability for these dates
Showing 8 of 8 rooms
Classic Double Room
Exceptional
Highlights
Flat-screen TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Pet friendly
Laptop workspace
- 16 sq m
- Sleeps 2
- 1 Double Bed
Classic Twin Room
Exceptional
Highlights
Flat-screen TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Pet friendly
Laptop workspace
- 12 sq m
- Sleeps 2
- 2 Single Beds
Cosy Double Room
Exceptional
Highlights
Flat-screen TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Pet friendly
Laptop workspace
- 12 sq m
- Sleeps 2
- 1 Double Bed
Classic King Room
Very good
Highlights
Flat-screen TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Pet friendly
Laptop workspace
- 12 sq m
- Sleeps 2
- 1 King Bed
Classic King/Twin Room
Excellent
Highlights
Flat-screen TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
Pet friendly
Laptop workspace
- 12 sq m
- Sleeps 2
- 1 King Bed OR 2 Single Beds
Feature Double/King
Wonderful
Highlights
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
Electric kettle
Coffee/tea maker
Daily housekeeping
Pet friendly
- 12 sq m
- Sleeps 2
- 1 Double Bed
Junior Suite
Highlights
Separate sitting area
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
Electric kettle
Coffee/tea maker
Daily housekeeping
- 24 sq m
- Sleeps 2
- 1 Double Bed
Premium Suite
Highlights
Separate sitting area
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
Electric kettle
Coffee/tea maker
Daily housekeeping
- 27 sq m
- Sleeps 2
- 1 Double Bed
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£435
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28 Nov - 29 Nov
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About the area
13-15 Victoria Road, Ballater, Scotland, AB35 5RA
About this property
Balmoral Arms
Balmoral Arms puts you within a 10-minute drive of Cairngorms National Park and Balmoral Castle. For a bite to eat, guests can visit The Dining Room, which serves local cuisine and is open for breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff.
At a glance
Property amenities
Room amenities
Special features
Dining
The Dining Room – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Frequently asked questions
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Balmoral Arms Reviews
8.6
Excellent
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staffRoomBreakfastFoodRestaurantBedLocationParkingLobbyBathroomWhat guests liked
- Breakfast was consistently described as excellent, good, and plentiful with a wide menu and table service for hot food. (18 reviews)
- The property restaurant served lovely food and offered a great dining experience. (5 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Amazing service from start to finish. Caroline on reception so welcoming. There chef served up the most beautiful food. Home from home comfort. Staff where all Amazing!!!!
J D
J D, 1-night trip
10/10 Exceptional
We had a lovely two night stay at the Balmoral Arms. Fiona in particular was a standout—warm and welcoming, and extremely helpful in assisting with dining reservations
We hope to be back some day!
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
Great stay
We had a lovely nights stay. The room was really comfy and the staff very friendly. Great bar and tasty breakfast. The lounge room with roaring fire was amazing, especially on such a cold night. Highly recommend!
Emma
Emma, 1-night trip
10/10 Exceptional
Great place and staff.
Michael
Michael, 2-night trip
10/10 Exceptional
We wish we stayed longer!! We loved our night here. The rooms were nice and the hotel had so much character. Their restaurant was delicious, too!
Abigail
Abigail, 1-night trip
8/10 Very good
Central location, nice restaurant and staff were all lovely
Carina
Carina, 1-night trip
8/10 Very good
Hotel was good overall but service in the restaurant was poor due to staff not being well trained
Verified traveller
3-night trip
10/10 Exceptional
very nice hotel. easy walk to stores and dining options.
Catherine
Catherine, 1-night trip
10/10 Exceptional
Excellent location. Lovely room. Highly recommend
Jill
Jill, 1-night trip
8/10 Very good
Great hotel
Great hotel and location. Staff very friendly and helpful. Cosy, good quality hotel. We had a few house keeping issues but otherwise all ok. Food and breakfast on the whole excellent. Would recommend and will stay again.
D
D, 2-night trip
8/10 Very good
Balmoral 2024
Lovely traditional setting in the highlands on River Dee
Close to key sights in the near highlands
Paul C
Paul C, 1-night trip
8/10 Very good
Lovely country hotel
Greeted by a friendly receptionist who advised us that we’d given an upgrade which was a lovely surprise. Room was traditional with a modern twist and bathroom was spacious with a large free-standing bath.
Breakfast was served at a leisurely pace with a wide menu and table service for hot food.
There was also a lovely lounge area with an open fire which was very welcoming.
Amanda
Amanda, 1-night trip
10/10 Exceptional
Lovely hotel
Modern but cosy, clean and warm rooms were great
The service was great (though obviously understaffed and slow at times)
Would particularly like to thank the lady who served us breakfast both days. She was so friendly and welcoming which made our stay even better and a reason to return here
Sarah
Sarah, 2-night trip
10/10 Exceptional
The location and staff were spectacular, and while we didn't eat dinner there the lounge area was perfect for a glass of wine and a book, while listening to a violin being played in the dining room. Absolutely plan on coming back.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Cozy and elegant and city center. Super comfy and very nice all of the way around. This is a no-brainer. Clean, quiet, fairly luxurious. Will stay here again next time we're in town.
Tate
Tate, 1-night trip
10/10 Exceptional
Excellent stay.
Excellent hotel, spacious room, clean. Ideal location in the centre of the village. No lift lift but a member of staff carried our cases up for us. The food was excellent, for breakfast and dinner. No on-site parking but no problem at all finding an on street space (no restrictions) nearby.
Stephen
Stephen, 1-night trip
8/10 Very good
Stay at Ballater
The bedroom was lovely and food was delicious. There was great live music on the night. The hotel was cold and the fire downstairs never really got going which was disappointing.
Andrew
Andrew, 1-night trip
10/10 Exceptional
A wonderful and cozy hotel to stay at
We really enjoyed our stay here!! It's a very cute hotel. Some highlights are the decorations throughout the whole hotel (rooms included) and the communal den area that had space for many people to sit around and enjoy the space. Another highlight was the bar - the bartender who was serving when we were there mid-October was kind and knowledgeable - he made our stay at the hotel even more amazing with his service! The town of Ballater is easily walkable - we had dinner out at a local bar and enjoyed walking around the main street. We chose this spot as it was close to Balmoral Castle, which is where we were going the next day on our drive up from Edinburgh! I'd highly recommend staying here.
Karen
Karen, 1-night trip
8/10 Very good
Overall pleasent enough. Small issue of room being cold on arrival. On checkout some incorrect room charges which reception did a great job of sorting out for us.
Verified traveller
1-night trip
8/10 Very good
Gorgeous but with a negative
The hotel and the room were amazing. The room was so big and comfortable with a lovely Scottish decor. The food on the first night was a little disappointing and very few staff working because it was a quiet time so it meant a lot of waiting at times. There is a gorgeous big sitting room with open fire and lots of queen Anne chairs and couches for reading and board games. The thing that really impacted my stay was when a guy with keys to my room walked in one morning. He didnt knock and I still dont know who he was. When I said hello he apologised and left. Very disappointing for a female travelling alone. I hope they review this incident because I did tell the reception about it who said they didnt know who it was.
Karima
Karima, 3-night trip
6/10 Good
Room for improvement
Polite but disorganised reception staff. Confusion over our length of stay & spoke to staff regarding this on several occasions. Scottish breakfast items varied day to day with items missing. Coffee very weak. Had to ask for housekeeping on day 3. On a positive note, it is dog friendly.
Nicola
Nicola, 1-night trip
6/10 Good
I would suggest they work on the quality of their food. My Venison pie was as hard as a plastic frisbee, couldn’t cut into it, just ate the meat. People were walking out of the restaurant after waiting 45 minutes just for a drink and no food order taken. Talked to other customers lots of complaints about the food, and wait time.
Beverly
Beverly, 1-night trip
4/10 Fair
A shame
A real shame! Beautiful hotel, beautiful food but terrible nights sleep and useless service at dinner. It was our wedding anniversary and we’d told the hotel so I thought they’d say something at dinner - nothing apart from a congrats from receptionist. At dinner we got there early and thought we’d have an appetiser with our pre dinner drinks as we perused the menu. However ultimately after we ordered time came and went we went into restaurant to be greeted by more menus and then they brought our our appetiser with our starters! I had to send our waiter away to put our starters in the fridge. Then when we went to bed all night we had to listen to the hotel water system noise coming from our wardrobe and some other guests partying until 3.30am!!!!!
Julia
Julia, 1-night trip
10/10 Exceptional
Lovely cosy hotel. Excellent bar, lounge and restaurant with friendly attentive staff.
Lisa
Lisa, 2-night trip
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