Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
What's nearby
Caldea Spa - 5 min walk - 0.5 km
Andorra Massage - 12 min walk - 1.1 km
Pyrenees Andorra Shopping Centre - 17 min walk - 1.4 km
Church of Saint Stephen - 20 min walk - 1.7 km
Placa del Poble - 3 min drive - 2.1 km
Getting around
La Seu d'Urgell (LEU) - 33 min drive
Blagnac Airport (TLS) - 165 min drive
Barcelona El Prat Airport (BCN) - 170 min drive
L'Hospitalet-pres-l'Andorre Station - 36 min drive
Burton's Station - 42 min drive
Porté-Puymorens Station - 42 min drive
Restaurants
La Tagliatella Escaldes - Engordany. Andorra - 3 min walk
Excalibur - 2 min walk
Marisqueria Don Denis - 6 min walk
VIENA - 5 min walk
Bar Restaurante Els Jardins - 4 min walk
About this property
Hesperia Andorra
Take in the views from the rooftop terrace when you stay at Hesperia Andorra. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante Kronos, which serves Spanish cuisine and is open for breakfast and dinner. A sauna, a snack bar/deli and a terrace are other highlights.
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property's pool and sauna is closed 1-4:30 PM
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 26 per night)
On-site parking is limited
Electric vehicle charging point on site
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11 AM
Restaurant
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Ski passes
Bike tour information
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Ski area nearby
Scooter/moped hire nearby
Hot springs nearby
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Ski storage
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An indoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Dining
Restaurante Kronos – This restaurant specialises in Spanish cuisine and serves breakfast and dinner.
Lobby Bar – This restaurant serves breakfast, lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self-parking costs EUR 26 per night
Pool, spa, & gym (if applicable)
Facility access costs EUR 7.00 per person, per stay. Facilities include a sauna, a spa and a swimming pool.
Pool access available from 10:00 AM to 9:00 PM
Guests under 5 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fènix Escaldes-Engordany
Hotel Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Goln Tulip orra Fènix EscalsE
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany
Frequently asked questions
Does Hesperia Andorra offer free cancellation for a full refund?
Yes, Hesperia Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hesperia Andorra?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Hesperia Andorra?
Sorry, pets aren't allowed.
Is parking offered on site at Hesperia Andorra?
Yes. Self-parking costs EUR 26 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hesperia Andorra?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hesperia Andorra and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hesperia Andorra also has a sauna.
Are there restaurants at or near Hesperia Andorra?
Yes, Restaurante Kronos offers Spanish cuisine.
What's the area around Hesperia Andorra like?
Hesperia Andorra is a short 5-minute walk from Caldea Spa and 12 minutes' walk from Andorra Massage.
Hesperia Andorra Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Oct 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2024
A well positioned hotel for the shops and restaurants, the staff are very helpful and friendly, the buffet breakfast is superb. All in all a very nice hotel where we have enjoyed staying several times.
Dennis
Dennis, 6-night romance trip
Verified Expedia guest review
4/10 Fair
15 Dec 2023
Stating that the rooms are air conditioned is a lie! The control is with the hotel, and in winter months the conditioner only heats the room, so if it's a warm week they tell you open the window or check out without refund! (Without you mentioning the check out)
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2023
Staff at check in were great. Very helpful with getting luggage to the room.
Mary
Mary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Mar 2023
A well placed hotel, convenient for the shops and restaurants.
Dennis
Dennis, 6-night romance trip
Verified Expedia guest review
4/10 Fair
9 May 2022
Guillermo
Guillermo, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Mar 2022
Joanne
Joanne, 7-night trip
Verified Expedia guest review
10/10 Exceptional
6 Mar 2022
The hotel is excellent and in a good position. The staff are very friendly and helpful. The only thing that was slightly disappointing was the breakfast, we understood that due to COVID restrictions the buffet breakfast was not possible and the food had to be served to us, but even the cooked food was not very hot which was due to the circumstances not the hotel's fault.
Dennis
Dennis, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Jan 2022
Excelent hotel
lorena
lorena, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2021
Stunning
A wonderful hotel in a great location with stunning views
Brian
Brian, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2021
Great location and super clean
Super fast check-in, super clean due to Covid procedures (including free mask and gel) and great location with lots of cafes , supermarkets and at usual shopping street.
Leonardo
Leonardo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Mar 2020
Well positioned in the town centre, the staff were friendly and helpful. They do however advertise free coffee and cake in the reception area but the coffee with milk didnt work and there was hardly ever any cake.
Dennis
Dennis, 6-night romance trip
Verified Expedia guest review
8/10 Very good
4 Jan 2020
Hotel over new year's
Stayed for a few days over new year Eve. The hotel was clean and the bed actually was pretty good. Would have liked a more full complement of toiletries if I'm being picky. Breakfast was pretty basic and the same each day we were there.Good location for walking into town.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
30 Aug 2019
Susan
Susan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
30 Jul 2019
Jung kyu
Jung kyu, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Apr 2019
Best staff in Europe!
Was such a great experience in golden tulip fenix. Hotel was clean and great location. Above all, staff were really nice. Especially celeste. Celeste is the kindest person I have ever seen!! She is so helpful and generous. She made sure that we had the best stay and made a call for the bus company to change the schedule for us. I would love to go back to andorra and stay again at golden because of Celeste. Thank you!!
stella
stella, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2019
Very nice hotel at a great location and a reasonable price (can always be better though). We will be back!
Verified traveller
16-night trip
Verified Expedia guest review
10/10 Exceptional
6 Apr 2019
Great hotel at a great location. Reasonable prices (could always be better). Will be back.
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
24 Mar 2019
Well positioned for the town centre, comfortable rooms, friendly helpful staff and a great breakfast selection.
Verified traveller
6-night trip
Verified Expedia guest review
6/10 Good
20 Jan 2019
A hotel with good location and average comfort.
Convenient location. Staff helpful but some speak only Spanish and Catalan. The bed, pillows and sheets can be more comfortable for a good night sleep. The housekeeping doesn't always show up.
Phil
Phil, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
5 May 2018
Nice hotel in a very good location, surrounded by restaurantes, stores and people. Keep in mind that Andorra is very small so you can actually stay wherever you want without being worried of if you are far from any place you would like to visit.
Angel
Angel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2018
Hotel was fantastic!
Wotif advised on their billing that a New Years Eve Dinner was included as part of the price but this was not the case. We had to find another New Years Eve event that cost us 380 Euro for four people. Wotif left us thinking we had an event booked and essentially left us out of pocket .
Anthony
Anthony, 3-night trip
Verified Wotif guest review
8/10 Very good
23 Aug 2017
Good hotel in the centre of Andorra.
My partner and I enjoyed our 2-night stay here. It's in a great location, the room had everything we needed and the bed was very comfortable. Staff were very helpful.
Tomi
Tomi, 2-night trip
Verified Expedia guest review
8/10 Very good
10 Mar 2017
A bit dated but good location and room
The hotel is just out of the main strip but everything in Andorra is a 10 minute walk anyway..
Its a big room with a good bathroom and shower. decor could use an update. parking for 20EUR under the hotel is reasonable.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2016
very nice
I was extremely pleased with my stay at the Golden Tulip. The hotel is very nice and clean, with a beautiful, modern lobby, a nice restaurant attached, well-appointed rooms, and an indoor pool & sauna (available to use for a small price). You can easily walk anywhere in the city in just a few minutes. I would gladly stay here again!