8/10 Very good
24 Nov 2024
Overall a good experience.
The valet parking included was a nice touch and very convienient with a text to retrieve the car option. Roomservice was slow and they forgot about us on two different occasions, but the food was good and got there after several calls.
The hotel itself is very nice, the room did show signs of use: scratched floors, worn tables and furniture, damaged wall plates and grout in the bathroom coming off. This could be improved being we stayed in what was the best suite avaliable. But these were little inconveniences that overall didn't detract much from a good experience in what ammounted to be a clean and nice room. The bed was comfortable, the fireplace was nice; it warmed the room well. The bathroom and jacuzzi tub were nice, with efficient water pressure a nice hot water. Overall we enjoyed our stay and would likely come again given the other options in the area.
Portland itself is a city suffering from a homelessness problem. The streets were full of people camped out and if you made a wrong turn or tried to navigate a few blocks from the tourist area you run the risk of coming face to face with hords or drugged out people living on the streets, which can be a bit intimidating. I would recomend not walking at night and staying close to the water if you do. Businesses need to speak out and get the city to do something about this problem before it runs off all the tourists.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review