10/10 Exceptional
Great club room, with nice balcony views over the Thames
Vikki
Vikki, 1-night trip
Crowne Plaza London - Kingston by IHG
Riverfront hotel with restaurant, near Hampton Court Palace
Overlooking the river, Crowne Plaza London - Kingston offers a welcoming atmosphere with dry cleaning services and a 24-hour gym. Indulge in kids' meals at Three Sixty or relax with coffee/tea in the lobby while catching up on current events with free newspapers.
Very good
Popular amenities
- Connecting rooms available
- Bar
- Parking available
- Air conditioning
- Pet-friendly
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- 24-hour fitness centre
- Self parking
- 24-hour room service
- 24-hour business centre
- Business centre
- Meeting rooms
- 24-hour front desk
- Coffee/tea in a common area
- Computer station
For families (6)
- Children stay free
- Free cots/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Daily housekeeping
£68
includes taxes & fees
23 Nov - 24 Nov
Why we love this property
Culinary trifecta
Dive into delectable meals at the on-site restaurant. The hotel offers a full breakfast and houses a bar for evening cocktails.
Dreamy sleep options
Sleep soundly with hypo-allergenic bedding and a pillow menu. Blackout drapes provide darkness, while 24-hour room service satisfies late cravings.
Room options
Check availability for these dates
Showing 10 of 10 rooms
Suite, 1 King Bed, Balcony
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
- 16 sq m
- Sleeps 4
- 1 King Bed
Suite, 2 Bedrooms
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
- 38 sq m
- Sleeps 4
- 2 Double Beds
Standard Room, 1 Double Bed, Accessible
Very good
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
- Sleeps 2
- 1 Double Bed
Standard Room, 1 Double Bed
Very good
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
- 10 sq m
- Sleeps 2
- 1 Double Bed
Premium Room, 1 King Bed, River View
Very good
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
- 13 sq m
- Sleeps 2
- 1 King Bed
Premium Room, 2 Single Beds, River View
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
- River view
- Sleeps 2
- 2 Single Beds
Standard Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
- Sleeps 2
- 1 Single Bed
Premium Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
- Sleeps 2
- 1 Single Bed
Premium Room, 1 Double Bed, River View
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
- 13 sq m
- Sleeps 2
- 1 Double Bed
Standard Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
- 10 sq m
- Sleeps 2
- 2 Single Beds
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About the area
Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ
About this property
Crowne Plaza London - Kingston by IHG
Crowne Plaza London - Kingston by IHG puts you a short five-minute drive from Thames River and Hampton Court Palace. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Chessington World of Adventures.
At a glance
Property amenities
Room amenities
Special features
Dining
Three Sixty – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
Frequently asked questions
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Crowne Plaza London - Kingston by IHG Reviews
8.4
Very good
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
RoomBedService staffViewRiverBreakfastLocationAmbienceRestaurantWhat guests liked
- Breakfast was good with freshly cooked items and a good value. (3 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
So clean, breakfast and dinner wonderful, beds so comfortable, and the staff deserves a 10 for meeting our every need.
Lee ann
Lee ann, 2-night trip
10/10 Exceptional
It was exciting
OPUADA PROMISE
OPUADA PROMISE, 1-night trip
8/10 Very good
Weekend break by the Thames
Lovely location with rooms overlooking the Thames…20 minute walk to town centre.
Philip
Philip, 2-night trip
8/10 Very good
Good value and service
Gary
Gary, 1-night trip
10/10 Exceptional
We had a room with a balcony and river view which was very nice. Good breakfast. Parking a little walk away from hotel lobby. Rooms clean, comfy beds.
Lawrence
Lawrence, 1-night trip
6/10 Good
Worst crowne plaza I have stayed in . Room was basic , food microwaved
Shower had no screen or ever did so water goes on floor.
Car park cameras smashed
Poor service at bar then charge for it .
Raj
Raj, 1-night trip
6/10 Good
Hotel is a little run down. The one of the lifts has been out of order for a least two months. The door to our room did not close automatically and so the maid manged to leave it open all day while we out. Lights were broken and the plug in the basin did not work.
R P
R P, 2-night trip
10/10 Exceptional
John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings.
Diana
Diana, 1-night trip
6/10 Good
No frills, no silver linings
The hotel was fine, but nothing spectacular. I was given a room on a low floor next to the garbage and a busy street, so was woken up when the trash was collected early in the morning or a loud car drove by. One day, housekeeping cleaned my room but left no towels. When I inquired, I got a shrug and a, “we ran out.” Air drying, I guess. Bed was comfortable, room well appointed otherwise.
Verified traveller
3-night trip
4/10 Fair
I did not have a balcony in my room. Overall my stay was not that great. This was definitely not a 4 star hotel. I stay quite regularly at many Crowne Plazas, and this one was lacking considerably. From the poor reception behaviour when I arrived, food at breakfast was not to the same level as others in the group. Common areas were dirty. Lifts not working. Overall poor this would be more like a 2 or 3 star.
Terri-Louise
Terri-Louise, 3-night trip
6/10 Good
Body wash in shower had not been filled up
Amy
Amy, 1-night trip
8/10 Very good
Albergo con parcheggio ma il parcheggio era lontano. Camere belle ma location fuori da tutto. Ho ordinato la cena e devo dire che il cibo non era molto buono
Maria Angela
Maria Angela, 1-night trip
10/10 Exceptional
Very comfortable and clean
Sibongile
Sibongile, 2-night trip
8/10 Very good
Works well - good hotel
Nothing to complain about. Works well ... smooth check in and check out. Car parking no problem. Hotel generally in reasonable condition and clean. Room comfortable and clean - good powerful shower. Buffet breakfast good.
R P
R P, 1-night trip
8/10 Very good
Great overnight stay
Great service from John on reception.
Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again.
Some cons, AC could circulate room a little better
Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.
Verified traveller
1-night trip
10/10 Exceptional
Can’t fault anything
Nice hotel and nice staff. Cannot fault anything about the place
Darren
Darren, 1-night trip
10/10 Exceptional
Wonderful, Friendly Hotel!
Lovely hotel. Newly furnished and the staff were amazing. Very friendly team who couldn’t do enough for you. If you asked for it, you got it. Extras at breakfast, no problem. I will deffo stay here again when next visiting the area. Tip:- drop luggage off at hotel reception before parking car at the rear.
Anita
Anita, 2-night trip
10/10 Exceptional
comfy bed, very clean and friendly staff. next to the river, very peaceful
Verified traveller
1-night trip
10/10 Exceptional
Clean rooms, helpful staff at all hours, gym room could have updated weights but overall great
Haran
Haran, 2-night trip
6/10 Good
Wrong Room!
The room and hotel was awesome, however when I checked in I thought everything was good until I go to the room that was given to me, I swiped my key card to go into my room and immediately got yelled at because they gave me a room and key card for a room that was already occupied, in all of my travels and stays across the world this is a first! All the staff said to me was, oh sorry, this is something I considered a very big deal, in some places across the world you go into someone else's room, you might get hurt! How a room that is already occupied and gets given to someone else is just crazy!
Matthew
Matthew, 1-night trip
10/10 Exceptional
Clean, modern and comfortable.
Clean, modern and comfortable. Very happy to stay again.
James
James, 1-night trip
4/10 Fair
Unfortunately, despite mentioning the faulty air-cons to reception immediately on arrival and again later that evening, no remedial action was undertaken. I am waiting to hear if there will be a refund.
Ken
Ken, 1-night trip
8/10 Very good
One lift out of order, stairs dirty as work going on and pest control in action… told not to use them, glasses and crockery left outside bedroom doors for far too long, no hot water only option for tea available at breakfast.
However, staff very friendly and helpful, room good, bed good, breakfast good.
Verified traveller
1-night trip
8/10 Very good
Great price compared to others in the Kingston upon Thames area, bit of a walk to Hampton court but that was our choice!
Good night sleep.
Richard
Richard, 1-night trip
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