10/10 Exceptional
6 Jan 2025
Great place, no power!
The hotel was excellent and Hiram took extra care to handle any issue we had. One thing that would stop us from coming back is not related to the property, but the frequent power outages that can interrupt any plans you make. We had to severely curtail our plans for a couple of days because of that. What was surprising is that those who live there were so used to it, that we never knew that the island was without power until we traveled all the way to the mall, only to find out it was closed.
Making calls to the venues was not helpful and the front desk never informed us that it was a problem...we actually found out from family back in the US who were texting us to see if we were safe.
Robert
Robert, 4-night trip
Verified Hotels.com guest review