Aristella Swissflair Hotel & Apartements

Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Thu 20 Nov
Fri 21 Nov
November 2025
20
December 2025
Nestled near Zermatt-Matterhorn Ski Paradise, Aristella Swissflair Hotel & Apartements offers a warm welcome with a free breakfast buffet, golf course views from the rooftop terrace and 9 holes of golf. Unwind at the spa or stay active with ice skating, snowboarding and rock climbing on site. With multilingual staff and helpful services like luggage storage and tour assistance available to make your stay seamless.
Exceptional

Popular amenities

  • Airport transfer
  • Ski facilities
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Rooftop terrace
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
£250
includes taxes & fees
3 Dec - 4 Dec

Why we love this property

Recharge your soul
Soothe away stress at this hotel's full-service spa, open daily. The sauna, hot tub, and steam room await amid peaceful mountain gardens.
Breakfast and eats
This hotel offers a restaurant where guests can enjoy delicious meals. A free buffet breakfast kicks off mornings with tasty options.
Plush sleep sanctuary
Wrapped in dressing gowns after a night on pillowtop mattresses with hypo-allergenic bedding. Blackout drapes and heated floors create perfect sleep conditions.

Room options

Showing 8 of 8 rooms
Free toiletries, hair dryer, bathrobes, slippers
Single Room | Premium bedding, down duvets, pillow-top beds, minibar
Single Room | Premium bedding, down duvets, pillow-top beds, minibar
Single Room | Premium bedding, down duvets, pillow-top beds, minibar

Single Room

Exceptional

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
Double Room, Bathtub (Modern) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Double Room, Bathtub (Modern) | Premium bedding, down duvets, pillow-top beds, minibar
Double Room, Bathtub (Modern) | Premium bedding, down duvets, pillow-top beds, minibar
Double Room, Bathtub (Modern) | Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Bathtub (Modern)

Exceptional

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
Panoramic Double Room, Balcony, Mountain View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, down duvets, pillow-top beds, minibar
Panoramic Double Room, Balcony, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar
Panoramic Double Room, Balcony, Mountain View | Premium bedding, down duvets, pillow-top beds, minibar

Panoramic Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed
Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, down duvets, pillow-top beds, minibar
Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, down duvets, pillow-top beds, minibar
Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed
Family Room, Balcony, Mountain View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Family Room, Balcony, Mountain View | Living room | 32-inch flat-screen TV with cable channels, TV, books
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Family Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
Free toiletries, hair dryer, bathrobes, slippers
Double Room, Ground Floor | Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Ground Floor

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
Free toiletries, hair dryer, bathrobes, slippers
Economy Double Room | Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Economy Double Room | Premium bedding, down duvets, pillow-top beds, minibar

Economy Double Room

Exceptional

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
Triple Room, Balcony, Mountain View (Modern) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Triple Room, Balcony, Mountain View (Modern) | Premium bedding, down duvets, pillow-top beds, minibar
Triple Room, Balcony, Mountain View (Modern) | Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Triple Room, Balcony, Mountain View (Modern)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Steinmattweg 7, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 8 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 9 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Hexenbar - ‬6 min walk
  • ‪Whymper-Stube - ‬6 min walk

About this property

Aristella Swissflair Hotel & Apartements

Placing you only steps from Zermatt-Matterhorn Ski Paradise, Aristella Swissflair Hotel & Apartements features downhill skiing, snowboarding and ice skating. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a rooftop terrace, a hot tub and a sauna. Skiers will appreciate access to ski passes and storage. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 28 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 20
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 7:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle from 8:00 AM to 5:00 PM*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant

What to do

  • Rock climbing
  • Ropes course
  • Helicopter/aeroplane tours
  • Ice skating
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Adjacent to a golf course
  • Golf driving range on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Skiing lessons nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aristella. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 800 per vehicle. Maximum occupancy 6
  • Train station pick-up and train station drop-off services are offered for an extra charge

Renovations and closures

The property is closed during the autumn season.

Children & extra beds

  • Airport shuttle service for children costs CHF 800

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub
  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Frequently asked questions

Is Aristella Swissflair Hotel & Apartements currently open?

The property is closed during the autumn season.

Does Aristella Swissflair Hotel & Apartements offer free cancellation for a full refund?

Yes, Aristella Swissflair Hotel & Apartements does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Aristella Swissflair Hotel & Apartements?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Aristella Swissflair Hotel & Apartements?

Sorry, there's no on-site parking at Aristella Swissflair Hotel & Apartements.

Is an airport shuttle service offered by Aristella Swissflair Hotel & Apartements?

Yes, an airport shuttle is available. The charge is CHF 800 per vehicle.

What are the check-in and check-out times at Aristella Swissflair Hotel & Apartements?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is 11 AM.

What is there to do at Aristella Swissflair Hotel & Apartements and nearby?

During the winter, enjoy on-site recreation such as downhill skiing and snowboarding, and return when the snow melts for rock climbing. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Aristella Swissflair Hotel & Apartements also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Aristella Swissflair Hotel & Apartements?

Yes, there's an on-site restaurant.

What's the area around Aristella Swissflair Hotel & Apartements like?

Aristella Swissflair Hotel & Apartements is a short 8-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn Museum.

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Aristella Swissflair Hotel & Apartements Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, great, delicious, and cooked to order with a wide variety of options. (10 reviews)
  • The spa facilities were clean, well-equipped, and provided a relaxing experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffLocationRoomBreakfastSpaViewBalcony

10/10 Exceptional

Wonderful stay! The staff were warm and welcoming, the room was clean and comfortable, the breakfast was great and the location was perfect. Highly recommend this hotel!
Surprise birthday cake
Caroline, 4-night trip

10/10 Exceptional

One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.
Erin, 2-night trip

10/10 Exceptional

Gave us some chocolate at the end of our stay!
Francesca, 2-night trip

10/10 Exceptional

Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.
Ian, 2-night trip

10/10 Exceptional

We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!
Michael, 3-night trip

10/10 Exceptional

Great staff and breakfast!
Kathy, 5-night trip

10/10 Exceptional

Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.
Marcie, 1-night trip

10/10 Exceptional

Perfect stay in Zermatt

The hotel was beautiful, the staff super-friendly (especially Esther), the location was excellent, and the facilities top knotch. I especially liked the wellness center, which includes jacuzzis and a steam room, and the breakfast, which was delicious and included.
1-night trip

10/10 Exceptional

Aristella Swissflair rocks

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.
Swakshar, 2-night trip

8/10 Very good

A beautiful traditional Swiss hotel that is located a 10 minute walk from the Interlaken West train station and shopping strip. There are lots of good restaurants located within walking distance from the hotel.
Leanne, 2-night trip

10/10 Exceptional

This hotel was absolutely amazing, the breakfast, the food, the location, the view, i just absolutely loved it.
Joseph, 1-night trip

10/10 Exceptional

This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.
Laura, 3-night trip

10/10 Exceptional

Overall experience was awesome, great staff and beautiful property!
Taras, 7-night trip

10/10 Exceptional

Great place and good staff
Laxmi Vijigeesh, 3-night trip

10/10 Exceptional

Great hotel!

Great hotel and easy spot to walk into village or to ski lifts.
Front entrance
Single room
Brendan, 5-night trip

10/10 Exceptional

An excellent hotel with the most helpful and obliging staff. An excellent room with stunning views
Arthur, 3-night trip

10/10 Exceptional

The staff was very helpful, the breakfast was excellent and we had an amazing Matterhorn view from our balcony. We would definitely stay here again.
Ryan, 2-night trip

10/10 Exceptional

very nice stay, good stuff and good service.
YUE, 1-night trip

10/10 Exceptional

This is our second year at Aristella. We really like this family hotel. They took care of us extremely well. Thank you Aristella and team
Poirier, 6-night trip

10/10 Exceptional

Property was clean and convenient to everything. The staff was helpful and great to work with. Breakfast was cooked to order & delicious.
Gregory, 3-night trip

10/10 Exceptional

Father and son trip

Amazing hotel. Great location and very friendly staff
Manuel, 4-night trip

10/10 Exceptional

Excellent hotel in Zermatt, would highly recommend

Overall this was an excellent hotel, with special mention to the highly competent staff and owners. We found them to be personable and helpful, which isn't always the case in Zermatt. Nice balcony, quality breakfast and exceptional large wellness centre. This would be our preferred location if staying in a hotel in Zermatt.
2-night trip

10/10 Exceptional

It was perfect in every way! Lovely hotel, the staffs were friendly and very helpful! Close to everything and easy walk to town.
Angie, 2-night trip

10/10 Exceptional

Absolutely fantastic place to stay. All the staff so friendly and a superb breakfast on offer. Felt very secure and safe and was great to have an in room safe for valuables like passport and cash. Would thoroughly recommend
Timothy John, 7-night trip

10/10 Exceptional

Amazing, would love to return.

Amazing. Staff were so kind and helpful. Location was great. Hotel was clean, room was stunning, layout and amenities were excellent. Breakfast was so good, lots of options.
Sarah, 1-night trip