Canada Place Cruise Ship Terminal - 15 min drive - 11.7 km
Port of Vancouver - 16 min drive - 10.8 km
Getting around
Vancouver International Airport (YVR) - 29 min drive
Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 31 min drive
Pitt Meadows, BC (YPK) - 33 min drive
Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 123 min drive
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 129 min drive
Vancouver Rocky Mountaineer Station - 12 min drive
Moody Centre Station - 18 min drive
Coquitlam Central Station - 19 min drive
Metrotown Station - 8 min walk
Patterson Station - 10 min walk
Royal Oak Station - 22 min walk
Restaurants
Grand Crystal Seafood Restaurant - 2 min walk
Dinesty Dumpling House - 1 min walk
Shanghai Dimsum House Ltd. 白玉兰麵家 - 2 min walk
Trattoria Burnaby - 1 min walk
Subway - 2 min walk
About this property
Element Vancouver Metrotown
Element Vancouver Metrotown puts you within a 15-minute drive of BC Place Stadium and Rogers Arena. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Trattoria Burnaby, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this eco-friendly hotel. Fellow travellers love the helpful staff. Public transportation is only a short walk: Metrotown Station is 8 minutes and Patterson Station is 10 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Hindi
At a glance
Hotel size
169 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Pets
Pets stay for free (up to 23 kg per pet)
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (CAD 25 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Water dispenser
Travelling with children
Local/corner shop
Children's menu
Working away
24-hour business centre
4 meeting rooms
Computer station
Conference space (4373 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free food/drink shopping service
Luggage storage
Multilingual staff
Free bike hire
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Picnic area
Terrace
Television in common areas
24-hour fitness centre
An indoor pool
Sauna
Steam room
Vegan dining options
Vegetarian dining options
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Grab bar near toilet
Transfer shower
Lever door handles
Hardwood flooring in room
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Mini fridge
Microwave
Kitchenette
Cookware, dishes and utensils
More
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Trattoria Burnaby – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs CAD 25 per night with in/out privileges
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Frequently asked questions
Does Element Vancouver Metrotown offer free cancellation for a full refund?
Yes, Element Vancouver Metrotown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Element Vancouver Metrotown?
Yes, there's an indoor pool.
Are pets allowed at Element Vancouver Metrotown?
Yes, pets stay for free, with a maximum weight of 23 kg per pet. Food and water bowls are available.
Is parking offered on site at Element Vancouver Metrotown?
Yes. Self-parking costs CAD 25 per night. Electric car charging is available.
What are the check-in and check-out times at Element Vancouver Metrotown?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Element Vancouver Metrotown?
No, this hotel doesn't have a casino, but Grand Villa Casino Hotel and Conference Centre (4-min drive) and Starlight Casino (11-min drive) are both nearby.
What is there to do at Element Vancouver Metrotown and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. Element Vancouver Metrotown also has a picnic area and a garden.
Are there restaurants at or near Element Vancouver Metrotown?
Yes, Trattoria Burnaby offers Italian cuisine.
Does Element Vancouver Metrotown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a coffee maker.
What's the area around Element Vancouver Metrotown like?
Element Vancouver Metrotown is in Metrotown, a short 8-minute walk from Metrotown Station and 6 minutes' walk from Metropolis at Metrotown.
Element Vancouver Metrotown Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Nov 2024
Xun
Xun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Shaun
Shaun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
You should stay at Element!
The staff at Element went out of their way multiple times to assist us on the day of our daughter’s wedding. They were always pleasant to any request and responded within minutes to special requests. I would highly recommend this hotel to anyone looking in this area. The location is perfect for restaurants and shopping.
Lori
Lori, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
25 Sept 2024
Michelle
Michelle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Christopher
Christopher, 24-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Good service
Khon
Khon, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Sharla
Sharla, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Excellent place to stay with family. Service was great.
Rosita Dara
Rosita Dara, 4-night trip
Verified Expedia guest review
8/10 Very good
24 Aug 2024
Kennard
Kennard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
2/10 Poor
12 Aug 2024
This was a horrible experience start to finish. We booked a 1 bedroom suit, and when we arrived they did not have one available. So we were downgraded to a 2 queen room. We were told we’d get a $40 refund, and it’s been a week now and still no refund was issued. (The difference we paid was more than $40 for the upgrade!)
Pool was lame. Breakfast ran out of fruit. Stains on the towels in the room.
Will NOT return to this hotel for our next stay!
christina
christina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
The hotel was clean and top notch
alice
alice, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Overall hotel was in great condition, staff was friendly and helpful.
Fabert
Fabert, 2-night family trip
Verified Expedia guest review
2/10 Poor
9 Aug 2024
HUI MEI
HUI MEI, 4-night trip
Verified Expedia guest review
6/10 Good
9 Aug 2024
Good location
abdullah
abdullah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Bezaye
Bezaye, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
2nd time staying here. We plan on making this our home base. Will stay again for sure
Mohibullah
Mohibullah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Very clean, nice service. Overall worth to stay!
Janice
Janice, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Celina
Celina, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2024
Owen
Owen, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2024
Walking distance to Asian mall and Metrotown and skytrain station