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Hotel Indigo Durham, an IHG Hotel

4.0 star property
Durham hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Durham, an IHG Hotel

Building design
Interior
Property amenity
Exterior
Free minibar items, in-room safe, individually decorated

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is £81
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed (Old Elvet Street View)

Room amenity

Premium Room, 1 King Bed (Old Elvet Street View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Free minibar items, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Free minibar items, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Bathtub (Minifridge)

Premium Room, 1 King Bed, Bathtub (Minifridge) | Room amenity

Premium Room, 1 King Bed, Bathtub (Minifridge)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed (Cathedral View)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed (Cathedral View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Queen Beds, Bathtub

Premium Room, 2 Queen Beds, Bathtub | Free minibar items, in-room safe, individually decorated

Premium Room, 2 Queen Beds, Bathtub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Methodist Church View)

Premium Room, 1 King Bed (Methodist Church View) | Free minibar items, in-room safe, individually decorated

Premium Room, 1 King Bed (Methodist Church View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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8.6 out of 10, Excellent, (1001)
The price is £80
includes taxes & fees
1 Jan - 2 Jan 2025
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About the area

Map
9 Old Elvet, Durham, England, DH1 3HL

What's nearby

  • Gala Theatre Durham - 6 min walk - 0.5 km
  • Durham Castle - 7 min walk - 0.6 km
  • Durham Cathedral - 8 min walk - 0.7 km
  • Durham University - 12 min walk - 1.0 km
  • Diggerland - 11 min drive - 10.7 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 38 min drive
  • Durham (MME-Teesside Intl.) - 42 min drive
  • Durham Station - 13 min walk
  • Chester-le-Street Station - 17 min drive
  • Dunston Station - 19 min drive

Restaurants

  • ‪Half Moon Inn - ‬2 min walk
  • ‪The Library - ‬5 min walk
  • ‪Chapters of Durham - ‬3 min walk
  • ‪Cafédral Durham - ‬5 min walk
  • ‪Fat Hippo Durham - ‬4 min walk

About this property

Hotel Indigo Durham, an IHG Hotel

Located near a train station, Hotel Indigo Durham, an IHG Hotel is a great choice for a stay in Durham. Guests can visit the fitness centre for a workout or grab a bite to eat at Marco Pierre White, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 83 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (GBP 20.00 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Double-glazed windows
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 3
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches

Special features

Dining

Marco Pierre White – This steakhouse specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20.00 per person

Parking

  • Uncovered self-parking costs GBP 20.00 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Indigo Durham

Frequently asked questions

Does Hotel Indigo Durham, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Durham, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo Durham, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Durham, an IHG Hotel?
Yes. Self-parking costs GBP 20.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Indigo Durham, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Indigo Durham, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Indigo Durham, an IHG Hotel?
Yes, Marco Pierre White offers local and international cuisine.
What's the area around Hotel Indigo Durham, an IHG Hotel like?
Hotel Indigo Durham, an IHG Hotel is in the heart of Durham, a short 6-minute walk from Gala Theatre Durham and 7 minutes' walk from Durham Castle.

Hotel Indigo Durham, an IHG Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely, well-located hotel
Lovely clean hotel, very centrally located for city centre, cathedral, castle etc. Spacious rooms with modern bathrooms. Helpful, friendly staff. Great restaurant and bar
Rachel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Recommended
Would definitely return. Situation good also
Pat, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel has kept the history of the building alive when converted. It is like you stepping back in time which fabulous.
Julua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight in Durham
Nice stay in Durham
Grahame, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kirsten, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay and the lady on reception (I think her name was Katie) was great. Would definitely return.
Oliver, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gillian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

T
Simon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely couple of nights
Staff were very helpful and polite, service was great in reception and also the restaurant. Food was very good, only one criticism of the breakfast, although being served hot (great) the sausage not being a proper butcher sausage was a let down. Not sure why when everything else was perfect that have to resort to cheap sausages. Seems finicky I know but come on make it right.
simon, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Never Again!
Looking at the building this was a break of great promise. Unfortunately we were let down on many occasions and will not be staying here again. First thing to know is parking. Although the hotel has a small car park, they charge £20 a night to park there. The alternative is on street parking - right outside - at a 1/3 of the price. If you download the phone app you can top up remotely. Check in was OK after we'd found the reception and we attempted to book the restaurant having travelled all day. The restaurant was full that night and the following night by large parties, but we managed to get in on night 3. The room was quite small and (first bugbear) only one comfy chair, plus the TV faced the bed with no swivel, so you're lying on the bed if you want to watch any TV. Bathroom, well appointed, shower only - -only 2 rooms out of 85 have baths apparently. Room temperature was another sticking point. The aircon control was locked - no-one ever told us why, so if we were too hot or cold, we had to ring reception to ask them to change it for us - pathetic. After we'd eaten on the 3rd night, the bill was wrong, I queried this and why we couldn't charge items to the room? Finally we were told that if you book via a 3rd party (Hotels.com), you can't charge to the room. I suggested this was ridiculous whereupon the receptionist snatched the bill out of my hand, took off the service charge (!!) and gave it me back. Fine by me! Overall, a poor performance, not to be repeated
Alan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff.
Customer service and restaurant/ breakfast service were amazing. They really look after you well at this hotel. Our room was lovely but the windows were high so you couldn’t see out of them. We usually stay at another hotel in Durham when visiting our daughter at uni and always enjoy the stunning views. It’s a shame we couldn’t see out of the windows, otherwise, this would be our new ‘go to’ hotel in Durham.
Claire, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommended
Lovely old building, I think it might have been the old town hall. Took a while to navigate our way through the building but the rooms were good, interesting building and breakfast was excellent
PHILIP, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Terrible
Got to hotel and told the had overbooked and had no room for me
Iain, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel Indigo was chosen from many hotels within Durham it looked good on the internet etc etc, I am disabled and need Electric Wheelchair to move Around. We asked of the parking facilities and told that the car park at the rear of the hotel £20 for each 24hrs and first come first served and only 1 space for the disabled.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Caroline, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phil, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another lovely stay.
This is our favourite hotel in the UK/ We always receive a warm welcome. The staff are extremely friendly and helpful. Lovely comfortable room, tasty breakfast and we like the little cafe next to reception. Only negative on this occasion was the problem with the televisions not working. Management know about the problem and really need to sort this quickly.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Consistently excellent
I've stayed at this hotel multiple times over the past 2 years as my daughter is at the University in Durham. It's always a genuine pleasure to stay here, but I think this most recent visit was best of all. Lovely room, staff always super friendly, excellent breakfast. Thoroughly recommended.
Jonathan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We have stayed in all other Durham hotels and this was our first time here. Nice, historic property with great rooms and nice touches. Good location in walking distance of everything you want. Gym’ good and bar was good.
Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Indigo is a lovely and characterful hotel where you are always made to feel welcome.
Daniel, 1-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Beautiful Rooms & Nice Bathroom
Check-In Time
3:00 PM