10/10 Exceptional
Excellent place to stay
Ana V
Ana V, 3-night trip
Entire apartment
Hampton Suites Serviced Apartments
Apartment within easy reach of Thames River
At Hampton Suites Serviced Apartments, you'll be a short five-minute drive from Thames River and Hampton Court Palace. Free perks include WiFi and self-parking. Apartments feature bonuses such as kitchenettes and washers/dryers, along with plasma TVs and dining tables.
Good
Popular amenities
- Separate bedrooms
- Lounge area
- Kitchenette
- Laundry facilities
- Free parking
- Non-smoking
Main amenities (4)
- 12 smoke-free apartments
- Daily housekeeping
- Laundry service
- Self-serve laundry
Feel at home (6)
- Kitchenette
- Separate bedroom
- Living room
- Television
- Daily housekeeping
- Washer/dryer
£135
includes taxes & fees
23 Nov - 24 Nov
Room options
Check availability for these dates
Showing 5 of 5 rooms
One Bedroom Apartment
Highlights
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Washer/dryer
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Two Bedrooms Apartment
Highlights
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Washer/dryer
- 2 bedrooms
- Sleeps 3
- 1 Queen Bed, 1 Single Bed and 1 Queen Sofa Bed
Superior Apartment
Highlights
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Washer/dryer
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Duplex Apartment
Highlights
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Washer/dryer
- 2 bedrooms
- Sleeps 4
- 2 Double Beds
Superior One Bedroom Studio
Very good
Highlights
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
Plasma TV
Washer/dryer
- Sleeps 2
- 1 Queen Bed
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About the area
Portsmouth Road, Thames Ditton, Thames Ditton, England, KT7 0XR
About this property
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Property amenities
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Hampton Suites Serviced Apartments Reviews
Good
8.4
Cleanliness
8.6
Location
9.2
Staff & service
7.0
Eco-friendliness
8.4
Property conditions & facilities
Popular mentions
ApartmentService staffBedParkingRoomBuildingTaxiAir conditioningFamily friendlyAccomodation Type6/10 Good
Property was great but it is very hot on a hot day/night as there is no ac and the fan are no good.
Sayara
Sayara, 1-night trip
8/10 Very good
Good location for us do to family nearby. Local pubs within 10 minute walk. Portsmouth Rd is noisy from vehicular traffic.
Kevin
Kevin, 7-night trip
10/10 Exceptional
Great option for a family trip to London!
Rodrigo
Rodrigo, 2-night trip
8/10 Very good
Nice studio apartment.
Nice studio apartment with everything I needed (but no toilet roll!). Very clean. This was during a heat wave. There is no air conditioning & the two fans were ineffectual. Luckily the balcony door opened fully. I would stay here again.
Kevin
Kevin, 1-night trip
8/10 Very good
Good for the Price
The flat was fairly spacious and the bed was quite comfortable. The living room has a sofa bed, as well. Kitchen and living spaces were clean and tidy. The kitchen could have had more cooking equipment, considering it was a self-catering flat. For example, there was a pot but no colander! Local area was nice and people were friendly. Easy walk to several bus lines.
Jessica
Jessica, 2-night trip
2/10 Poor
Our bathroom didn’t have a door or shower curtain
To me if you offer laundry you should provide detergent too, but they didn’t
No dish soap
No kitchen knife
No room service
No phone to call reception
No on site reception
Hard to find the enterance
No internet
Marjan
Marjan, 1-night trip
10/10 Exceptional
Perfect location and quiet. Thank you
Barry
Barry, 7-night trip
10/10 Exceptional
Good service and great smile from reception!
Chun ming
Chun ming, 5-night trip
10/10 Exceptional
Nice and quiet.
Patrick
Patrick, 3-night trip
4/10 Fair
I liked that there were separate rooms to have our kids in another room. I liked that there was a washer and dryer. I liked that these was a full kitchen. Unfortunately, there were a few things I didn't like. Check in is in another hotel which is about 5 minutes away. In my situation it was an inconvenience because I had two young children with me and hauling our luggage to other location was not ideal. Luckily, my husband was with us so he stayed behind and they let us leave our luggage in that location until it was time for checkin. The elevators broke on the second day of our stay so we had to carry our luggage down the stairs. The washer/dyer left black stains on our clothes after our first wash. There was no air conditioner, the two small fans that were available for us where not working. We were also 45 minutes away from downtown but in traffic it can be up to two hours because there is no feeway and the speed limit is 20mph.
Bertha
Bertha, 4-night trip
10/10 Exceptional
Good value
Peter
Peter, 1-night trip
10/10 Exceptional
We were at a wedding at Raven's Ait, and this was perfect for us. The apartments were very comfortable, a good size and well stocked, but we didn't spend much time in them. Nice bathroom.
Joanna
Joanna, 1-night trip
6/10 Good
The accommodation was adequate for our needs, but there is a question mark about the security at the property, especially at night.
Glynis
Glynis, 3-night trip
10/10 Exceptional
My family really enjoyed their stay here. It was very clean and in fact, the building looked like it was newly built. The location was lovely; it was a walking distance from the Thames and the riverside restaurants. The staff were helpful and kind. Would recommend and definitely will come back.
Fatemeh
Fatemeh, 2-night trip
6/10 Good
Property is on a main route and just on a corner with a stop light
Deirdre
Deirdre, 1-night trip
4/10 Fair
Not a good experience
When we arrived the apartment had no couch as shown in the photos. Then the TV did not work would not switch on this was reported to the number provided. On the evening the tower fan did not work so we were left with an inadequate desk fan which was full of dust! The bed was like sleeping on a water bed ! We sent a what’s app message to the number provided and after 1hr we had not had a reply so we followed it up with a phone call. We also reported that the bathroom bin had no lid, the toilet brush was all rusty and all the skirting boards were full of dust. When we returned from our day out they had replaced the fan got the tv working and replaced the bathroom bin and toilet brush. We felt the room had not been used for a while and the furniture moved around as the bed was at a peculiar angle due to the removal of the couch! The doors were dirty and the curtains were hanging down. It was very unloved. There was 1 teaspoon and the hall/landing was very dirty with mud marks and the lift didn’t work. It looked like people were living there permanently . It took us 1 week to get our £200 deposit back from “pending” from the bank. We asked for compensation for the issues raised but we have not had a response. We don’t like leaving a bad review but we don’t think these premises are suitable. Would we recommend, definitely NOT.
Dianne
Dianne, 3-night trip
8/10 Very good
Size of accommodation good, layout could be altered to make more room, particularly as doors all opening on to each other in hallway. Nice to have king size bed for comfort but compromised rest of space in the bedroom, especially in top floor room, with sloping roof.
Verified traveller
2-night trip
4/10 Fair
A 2 star hotel at best
Noice from road is so loud that you cannot have windows open. Room has no ventilation and hallway smells damp. Interior is old and worn.
Lotte
Lotte, 3-night trip
6/10 Good
Not a bad place
Unable to use the oven as the inside glass was missing and the plastic was melted.
One of the trays were in very poor condition and not very clean.
The floor is in very poor condition, lifting in places and look horrible.
Verified traveller
4-night trip
6/10 Good
Nice apartment but...
The apartment itself was very clean and compact. The only thing I would say is the step up to the shower is quite high and could be dangerous when stepping down and wet. The toilet is also very low
What isnt clear before booking is how to get your keys...you need to walk 1/4 mile ish to the hotel to collect them and then walk back. The onsite free parking seemed to be taken up by residents in the apartments that were not part of the Hampton so we had to pay in the car park across the road
b
b, 1-night trip
2/10 Poor
Horrendous stay
The property was not ready for us to check in to at 4pm and all the kepted saying was we be 10 minutes , by 4.30 they were still cleaning to get this property to the standard it shoukd of been would of
Taken atleast another 60 minutes we had dinner booked at 5.30 so we neeed to get ready this is not acceptable the apartment should of been spotlessly clean by 4pm
There was poo on the toilet, the kitchen was stinking , the floor hadn’t been hovered no matter moped , outside was an exploded man whole with all human waste all over the walk way
Kirsty
Kirsty, 1-night trip
6/10 Good
We booked this property for our trip to London while the property itself is refurbished. We did find out it used to be a refugee residence. It is extremely far away from London taking about an hour and a half through public transportation and in our plus through car or Uber just to get to the London area. There is very limited dining areas around the property but there are some options. It is important to note that there is absolutely no form of air conditioning and the small fans provided barely circulated any air causing us to leave the windows open and bugs to come in the first floor unit. We had also felt unsafe due to the fact that having the windows open allowed anyone walking by to be able to either stop and look or actually come into the unit. The back area of the apartment we were in was littered with garbage and definitely needed to be cleaned up. There is a beautiful section of the Thames River that you can rent boats and walk alongside overall. Unless you are planning to only visit the suburbs of London, I would not recommend staying as it is extremely expensive to get back to London and takes a ton of time
Andrew Lee
Andrew Lee, 5-night trip
8/10 Very good
Spacious apartment with a competitive price
The apartment was clean and spacious, with a suitable location. The kitchen was clean with enough utensiles. The towels, bedsheet and toilet were clean and we were comfortable to use them without doubt. To our surprise, there were two fans which gave us good comfort during the hot summer. The only down side was that the pan and saucepan were a bit old. A new set will be good. Also, a few more cutting knives will be convenient. Lastly, a few more hooks in the toilets to let us place our towels and clothes will also be great. Outside our room, we found that the laundary was a bit dirty, but we did not have to use it, so it was alright. One last thing, we did not realize we have to walk up 2 storeys. So, some warning in the description page will be good.
Edward Y T
Edward Y T, 5-night trip
2/10 Poor
Ad very misleading, they tell you AFTER non refundable booking. Took one look at the horrible apartment and made other arrangements. 100% bait and switch. Laundry facilities are not in the apartments but communial, the bed was visibly lumpy, not clean, not safe for solo travels, locks were not sufficent, approx 4 parking spaces through dumpster area and horrible smell.
Catherine
Catherine, 5-night trip
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