Quest Liverpool City Centre, near Royal Albert Dock, offers a blend of modern comfort and historic charm. Stay connected with free in-room WiFi, get active at the gym or hold an event in the banquet hall; helpful staff are always on hand.
Citadines City Centre Liverpool puts you in a great location, within a short 10-minute walk of Liverpool ONE and Royal Albert Dock. Guests can enjoy the fitness centre, and continental breakfast is available daily. Apartments feature bonuses such as fridges and microwaves, along with flat-screen TVs and free WiFi. Fellow travellers love the helpful staff and central location.
At a glance
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Property size
100 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Family friendly
High chair
Food and drink
Fridge
Microwave
Electric kettle
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 4:00 AM–1:00 PM: GBP 9 per person
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Toilet paper
Shampoo
Soap
Hairdryer
Free toiletries
Entertainment
Flat-screen TV
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business centre
meeting rooms
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Grab bar near toilet
Handrails in stairwells
Low-height worktop and sink
Raised toilet seat
Soundproofing
Visual alarms in hallways
Wheelchair-accessible
Wheelchair-accessible business centre
Wheelchair-accessible public bathroom
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Iron/ironing board
Phone
Safe at front desk
Laptop-compatible safe
Free local calls
Banquet hall
24-hour front desk
Free bottled water
Location highlights
Near a train station
In the city centre
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
First aid kit
General
100 rooms
Connecting/adjoining rooms avaliable
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: GBP 2.40 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 9 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool
Frequently asked questions
Does Citadines City Centre Liverpool offer free cancellation for a full refund?
Yes, Citadines City Centre Liverpool does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadines City Centre Liverpool?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Citadines City Centre Liverpool?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Citadines City Centre Liverpool?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Citadines City Centre Liverpool and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Citadines City Centre Liverpool like?
Citadines City Centre Liverpool is in Liverpool City Centre, a short 3-minute walk from Liverpool Central Station and 2 minutes' walk from Liverpool ONE. Travellers say that the local area is very central perfect for shopping.
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Reviews
Citadines City Centre Liverpool Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
9.8
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The property's WIFI was fast and reliable, with many guests praising its quality and availability throughout the property. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Apartment
Bed
Breakfast
Lobby
Bathroom
Parking
Amenities
Reviews
Verified
10/10 Exceptional
26 Mar 2026
Lovely hotel in an amazing position friendly helpful staff and a lovely room
Alison
Alison, 1-night trip
Verified
10/10 Exceptional
16 Mar 2026
Great location very clean place
Colette
Colette, 2-night trip
Verified
6/10 Good
10 Mar 2026
Excellent location
Gwenda
Gwenda, 1-night trip
Verified
10/10 Exceptional
26 Jan 2026
Great location, lovely place, great staff.
Phil
Phil, 1-night trip
Verified
10/10 Exceptional
12 Feb 2026
Great friendly staff great service amazing room
ben
ben, 1-night trip
Verified
10/10 Exceptional
23 Mar 2026
Reception staff very welcoming and helpful. Clean room and very well equipped
Paula
Paula, 2-night trip
Verified
10/10 Exceptional
9 Mar 2026
Amazing location. Lovely apartments.
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
12 Feb 2026
Great staff, fantastic facilities, great location with good links to local transport options
Ethan
Ethan, 2-night trip
Verified
10/10 Exceptional
29 Mar 2026
Fantastic central location in Liverpool. Super friendly check in lady and wonderful apartment that was clean and quiet. Would definitely stay here again. Just a short walk from station and to the cavern quarter. Really cannot fault it
Rachel
Rachel, 2-night trip
Verified
10/10 Exceptional
25 Dec 2025
excellent and great location, the room was a good size and staff really helpful and welcoming , we really enjoyed our stay
Raymond
Raymond, 1-night trip
Verified
10/10 Exceptional
13 Feb 2026
Room and hotel were very clean.
Room was very comfortable and spacious.
Very good location close to train station and tourist areas.
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
12 Jan 2026
Room was great and the staff were excellent.
G
G, 1-night trip
Verified
10/10 Exceptional
1 Apr 2026
Could not be any more central.
Ethahad
Ethahad, 1-night trip
Verified
10/10 Exceptional
1 Feb 2026
Fantastic stay in the heart of Liverpool , fantastic studio apartment, very friendly staff highly recommend ,thank we will return
Deborah
Deborah, 1-night trip
Verified
10/10 Exceptional
14 Dec 2025
Excellent room , fab location and friendliness of the staff
Breanne
Breanne, 2-night trip
Verified
10/10 Exceptional
29 Jan 2026
Modern room, great appliances, friendly staff, free coffee machine available in reception.
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
7 Dec 2025
Clean, great location, friendly staff
Darren
Darren, 1-night trip
Verified
10/10 Exceptional
2 Feb 2026
Spotless and very welcome staff
The location is amazing
It would be great if they provide parking
rani
rani, 1-night trip
Verified
10/10 Exceptional
10 Dec 2025
Nice staff
Good coffee
Very quiet
Really central
brian
brian, 1-night trip
Verified
10/10 Exceptional
12 Jan 2026
The staff were very friendly and professional. I stayed in a spacious 1 bed apartment room, the amenities were excellent.
I really liked the great location close to the shops and restaurants.
Denise
Denise, 3-night trip
Verified
10/10 Exceptional
3 Jan 2026
The apartment was clean, very comfortable and perfect for our needs. Staff were friendly and helpful which added to the overall enjoyable experience. Would definitely recommend to others and visit again in future.
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
31 Jan 2026
Wonderfully helpful and friendly. Room immaculate. Location perfect.
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
9 Mar 2026
Super central on the shopping street, walkable to everywhere.
We were a little cautious in the evening, as lots of people around.
Check in was great, we needed a twin room and this had not come through in the booking but they sorted for us.
Room was spotless and huge!
Jemma
Jemma, 1-night trip
Verified
10/10 Exceptional
11 Jan 2026
Not far from Q-park. Lovely stay. Very accommodating and spacious rooms. Staff were helpful and friendly too. Will definitely come back!
kelsey
kelsey, 1-night trip
Verified
10/10 Exceptional
30 Nov 2025
Room was spot on nice staff. Great location could not fault it would stop there again 👍