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The Westin Ottawa, Ottawa

4 stars4 stars
11 Colonel By DrOttawaONK1N 9H4Canada
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Excellent4.4 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Breakfast
Breakfast can be improved
425See all 425 Hotels.com reviews
From 1,956 reviewsTripAdvisor Traveller Rating

The Westin Ottawa, Ottawa

from £113
  • Aqua View
  • Premium Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Premium Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Aqua View
  • Traditional Room, 1 King Bed
  • Premium Room, 2 Double Beds
  • Premium Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Corner Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 496 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets stay free (dogs only)

  • Up to 70 lb

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Westin Ottawa Hotel
  • Westin Ottawa
  • Westin Hotel Ottawa
  • The Westin Ottawa Hotel Ottawa
  • Ottawa Westin

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 200.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of CAD 50

Self-parking costs CAD 25.00 per day

Valet parking costs CAD 47.46 per day with in/out privileges

Rollaway beds are available for CAD 40 per night

Buffet breakfast is offered for an extra charge of CAD 28.00 for adults and CAD 14.00 for children (approximately)

WiFi is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

WiFi is available in public areas for CAD 10.95-14.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Sauna
  • Basketball on site
  • Racquetball/squash on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 27
  • Conference space
  • Meeting rooms 27
  • Conference space size (feet) - 473612
  • Conference space size (meters) - 44000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1984
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay films
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Dalys Restaurant – This restaurant serves breakfast, brunch and lunch. Open daily.

Shore Club – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

The Westin Ottawa, Ottawa’s small print

Also known as

  • Westin Ottawa Hotel
  • Westin Ottawa
  • Westin Hotel Ottawa
  • The Westin Ottawa Hotel Ottawa
  • Ottawa Westin

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 200.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of CAD 50

Self-parking costs CAD 25.00 per day

Valet parking costs CAD 47.46 per day with in/out privileges

Rollaway beds are available for CAD 40 per night

Buffet breakfast is offered for an extra charge of CAD 28.00 for adults and CAD 14.00 for children (approximately)

WiFi is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

WiFi is available in public areas for CAD 10.95-14.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 425 reviews

The Westin Ottawa, Ottawa
Good3.0 / 5
hotel
Stayed 3 nights with family. Pros:-frendly staff, good facilities, good views of city and central location. Cons:- Badly soiled armchairs, coffee bags did not fit into coffee machine so spilt everwhere, chargable wifi.
3 night family trip
The Westin Ottawa, Ottawa
Excellent4.0 / 5
Good location and staff
Busy hotel as always on the long weekend, great service from the staff but elevator issues were frustrating the guests - long waits all weekend.
3 night family trip
The Westin Ottawa, Ottawa
Fair2.0 / 5
Hotel is not one I'd would choice to go back to. When we arrived on Friday February 17th at 5:00PM our room was not even clean to go into. The front desk had to find us another room. That took 20 minutes while my wife had to entertain our 2 young grand daughters. Their stupid elevators where another issue. you had to enter your floor number them wait 2o to 30 minutes for one of them to come down and open up. There was not one single person that did not complain about this stupid system. Checking out yesterday, 50 minute's to have someone come up to the room and pick up our baggage and that was after telling the front desk that we where ready and to send someone up. 3 phone calls later. No I would not stay there again.
2 night family trip
The Westin Ottawa, Ottawa
Outstanding5.0 / 5
Excellent
it was an excellent place very convenient location to everything
1 night romance trip
The Westin Ottawa, Ottawa
Outstanding5.0 / 5
Great Location
stones throw from the canal for a skate, mall access through hotel.
1 night family trip

See all reviews

The Westin Ottawa, Ottawa

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