Enjoy your visit to Kardzali with a stay at Hotel Ustra. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
Bulgarian, English, Turkish
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 15
Children
Children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Conference centre
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Also known as
Hotel Ustra Kardzhali
Ustra Kardzhali
Hotel Ustra Kardzali
Ustra Kardzali
Hotel Ustra Hotel
Hotel Ustra Kardzali
Hotel Ustra Hotel Kardzali
Frequently asked questions
Does Hotel Ustra offer free cancellation for a full refund?
Yes, Hotel Ustra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ustra?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ustra?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Ustra?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is noon.
What is there to do at Hotel Ustra and nearby?
Recommended spots to visit include Kardzhali Reservoir (7.6 mi) and Perperikon (12 mi).
Are there restaurants at or near Hotel Ustra?
Yes, there's an on-site restaurant.
What's the area around Hotel Ustra like?
Hotel Ustra is located on the Kardzali Strip, a short 16-minute walk from History Museum of Kardzhali and 8 minutes' walk from Kardzali Central Park.
Hotel Ustra Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
6.0/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Sept 2023
The room and the Bathroom are very spacious as well have been updated recently. Highly recommend.
Romy
Romy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2023
Excellent
Erdoan
Erdoan, 2-night trip
Verified Expedia guest review
4/10 Fair
20 Jul 2022
The hotel is outdated , dirty carpet in the hallways , unsanitary bathroom and shower , do not recommend
farhad
farhad, 1-night family trip
Verified Expedia guest review
6/10 Good
23 Dec 2021
Force of weather stop by
The hotel is basic. Yes have accept that price is fairly low. Air conditioner was slow. Common alleways are not heated and there a distictive smell of sheep lard or kebabs they cook in the air. But it was only one hotel. com choice in the area.
Georgi
Georgi, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
5 May 2019
Wouldn’t be my first choice.
The hotel is located close to the centre but is not easily seen. No breakfast or dinner was available, I am guessing this was due to me and my colleague being the only two in the hotel. The staff spoke no English which is understandable but made it difficult to sort anything. Room was dark and some lighting didn’t work.
Nick
Nick, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2022
ismail hakki
ismail hakki, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2021
Mustafa
Mustafa, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2021
ali
ali, 11-night trip
Verified Hotels.com guest review
6/10 Good
23 May 2019
Geen goede hotel. Netheid, comfort en service waarde niks. Het ontbijt moest in buffetform zijn terwel heb ik een plaat gekregen met paar dingen erop die moest ik die gewoon achterlaten. Mijn reis was drie dagen. Ik heb alleen een nacht daar gebleven en de dag daarna heb ik mijn hotel veranderd.