West Crescent, Palm Jumeirah, Dubai, Dubai, 213138
What's nearby
Aquaventure - 7 min drive
Dubai Marina Mall - 14 min drive
The Walk - 16 min drive
Ibn Battuta Mall - 19 min drive
Marina Beach - 21 min drive
Getting around
Dubai (DXB-Dubai Intl.) - 39 min drive
Dubai (DWC-Al Maktoum Intl.) - 40 min drive
Sharjah (SHJ-Sharjah Intl.) - 62 min drive
Restaurants
Al Safadi - 9 min drive
Th8 Palm by House Of Originals - 3 min drive
Th8 Palm beach bar - 19 min walk
W Lounge - 1 min walk
Akira Back - 1 min walk
About this property
W Dubai - The Palm
At W Dubai - The Palm, you can spend time at the beach enjoying cabanas, volleyball and beachside drinks, plus you'll only be within a 10-minute drive of Aquaventure. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Torno Subito, one of 4 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.
Languages
Arabic, English, French, German, Russian, Spanish
At a glance
Hotel size
350 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–11:00 AM
4 restaurants
2 bars/lounges
Beach bar
Poolside bar
24-hour room service
Travelling with children
Children's pool
Babysitting (surcharge)
What to do
On the beach
Fitness classes
Beach volleyball
Racquetball/squash
Bike rentals nearby
Waterskiing nearby
Working away
24-hour business centre
6 meeting rooms
Computer station
Conference space (13073 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Wedding services
Multilingual staff
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sunloungers
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness centre
2 outdoor pools
An indoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Grab bar near toilet
Roll-in shower
Lever door handles
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
55-inch LCD TV
Satellite TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
2 bathrooms
Separate bath and shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
AWAY SPA has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
Dining
Torno Subito – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Akira Back – Overlooking the pool and garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
LIV – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
SoBe – Overlooking the ocean and pool, this rooftop bar specialises in Latin American cuisine and only serves dinner. Happy hour is offered. Open daily.
WET Deck – This poolside bar serves lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: AED 500 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 20.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately AED 160 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AED 250.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AED 350.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
Guests can rest easy knowing that there's a deadlock on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai
Frequently asked questions
Does W Dubai - The Palm offer free cancellation for a full refund?
Yes, W Dubai - The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at W Dubai - The Palm?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at W Dubai - The Palm?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of AED 350.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at W Dubai - The Palm?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at W Dubai - The Palm?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon.
What is there to do at W Dubai - The Palm and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes, racquetball/squash and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. W Dubai - The Palm also has 2 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna, beach cabanas and an arcade.
Are there restaurants at or near W Dubai - The Palm?
Yes, there are 4 on-site restaurants, featuring beachfront dining, Italian cuisine and garden views.
What's the area around W Dubai - The Palm like?
W Dubai - The Palm is in Palm Jumeirah, a short 1-minute walk from Palm Islands.
W Dubai - The Palm Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Oct 2024
Babatunde
Babatunde, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Nathaniel
Nathaniel, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Oct 2024
Lovely hotel silly prices for drinks and too many people partying all night in rooms so very bad sleep - unless you are under 30 would not recommend
Tanuja
Tanuja, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Nathaniel
Nathaniel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2024
We absolutely loved our stay at the W Palm!
Everything was beyond perfection and the staff were all the loveliest. Everyone was willing to go above and beyond at all times for everything without being asked, made the stay super special. From the cleaning staff to the reception and everyone was just extremely nice and made us feel very welcome.
The pool area was perfect for our 2 year old and also the kids club. Room was super spacious and we loved spending time at the balcony.
They did a little birthday set up for our 2 year old who loved it so much - thank you!
We will definitely be coming back in the future 🌴💖
Rohan
Rohan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Fantastic hotel and staff
Amazing hotel. Excellent staff and facilities. We got upgraded to a beautiful room.
Killian
Killian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Everything about the w is five star.... One of the best in dubai
Ravi
Ravi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Vacation with friends
The W Dubai is absolutely beautiful! We loved our stay and had the chance to dine in four of the restaurants - all incredible. More than anything the service was top! We loved the Wet Deck!
Martha
Martha, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
Loved staying here at the W. I’ve been to Dubai numerous of times and the W is now my go to hotel when I visit Dubai. Staff was friendly and very prompt.
Shayla
Shayla, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
We are very happy to have stayed in this hotel, the staff is truly professional and hospitable. and we congratulate him.
The only problem with Dubai is that there is no metro transport, so every time we were forced to take a taxi to get from the hotel.
but we still recommend this hotel, for its beauty and their hospitality
Antonio Andrea
Antonio Andrea, 6-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Staff was very very polite and friendly throughout the entire duration of my stay
Javier
Javier, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
We would like to thank all the staff at the hotel for being so kind, helpful and attentive. The hotel smells amazing, very clean and tech savvy. Everything is literally at the touch of a button. We stayed in the spectacular room with the view of the pool and the Atlantis hotel in the distance. The room was a good size for two adults, the bed was so comfortable and the shower was probably one of the best I’ve experienced! All the staff provided exceptional service, especially Moses (door ambassador) he had great customer service and a friendly smiling face whenever he saw us! As the music can get quite loud from the pool/rooftop at certain times I am glad they have a quiet prayer room located on the ground floor. The pool is lovely and sun beds are comfortable, I understand it can get quite busy so there can be delays with free beds/loungers and beverages however I believe if the pool bar staff could be honest about waiting times that would appreciated. I was told my drink would be a few minutes but it was 20 minutes in 37 degrees heat so if I had known I would have gone to get some AC and returned. Also, if the used towels could be removed off the beds/loungers no longer in use more efficiently that would also help. As I said, I understand it does get busy. All pool staff/lifeguard were all lovely to speak to. Overall, my husband and I were very happy to stay here and would definitely return. Thank you W! X
Zahrah
Zahrah, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Heather
Heather, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Ahmad
Ahmad, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2024
I love this hotel and I'm coming back
A QUIET STAY AWAY FROM THE NOISE OF THE CITY
QUIET ROOM I ASKED FOR Lovely spacious designed rooms
Good house keeping nice balcony
The pools are amazing and the people working outdoors in the heat are helpful to let u enjoy the pool
Room dining food and the pool food is amazing good options
Gym also is ok
Valet people also doing there best
I got late checkout which I preciate it so much
The only negative thing is no smart tvs
And u can't connect ur mobile to TV to watch movies or sports etc....
Ahmad
Ahmad, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2024
Great
DIAMONIA
DIAMONIA, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Paradise
My favorite hotel in Dubai!
Relax, unwind and enjoy!
Shawn
Shawn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2024
Anson
Anson, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
sandeep
sandeep, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jul 2024
Lovely weekend getaway
Charle
Charle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jun 2024
Beautiful
Norma
Norma, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jun 2024
The staff was amazing!
Motasem
Motasem, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
LOVE
Leslie
Leslie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Everything about our stay was exceptional.
Helen
Helen, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Exceptional service! Beautiful property, excellent food and service was 5 Star! I want to recognize a few people who went ABOVE and beyond. Tripti from the front desk welcomed us and assisted throughout the stay. We ate exclusively at Liv daily and the ladies at the check in desk were ALL amazing. I believe I got all the names but if not please recognize them all: Roshanee, Sakshi, makhabat, Bharat. The FOOD was exceptional! Beautiful presentation, great taste and clean restaurant. And finally my favorite employee was in the Valet who assisted us many times… Frankline. He was so pleasant and always wanted to see how he could help - literally whenever/whenever, true to W Values! I am so pleased to have spent a week there. Beautiful property with a very special team. Please thank them all for me.
-front desk