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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel with indoor pool, near Exeter Cathedral

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Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Indoor pool
Beach
Bar (on property)
Lobby
In the heart of Exeter's business district, Mercure Exeter Southgate Hotel offers a haven for families and travelers alike. Enjoy an English breakfast, unwind in the sauna or spa tub, and take advantage of the indoor pool. With a 24-hour front desk and helpful staff on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe

For families (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is £80
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout curtains, soundproofing

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Hotel Du Vin Exeter

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
8.6 out of 10, Excellent, 1,002 reviews
The price is £71
includes taxes & fees
9 Mar - 10 Mar
Hotel Du Vin Exeter
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About the area

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 3 min walk
  • Exeter Cathedral - 6 min walk
  • Spacex - 6 min walk
  • Exeter Phoenix Centre - 8 min walk
  • University of Exeter - 19 min walk

Getting around

  • Exeter (EXT-Exeter Intl.) - 17 min drive
  • Birmingham Airport (BHX) - 180 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 13 min walk

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪Wagamama Exeter Central - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk
  • ‪Côte - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

When you stay at Mercure Exeter Southgate Hotel, you'll be a short five-minute drive from Exeter Cathedral and University of Exeter. After a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a hot tub and a sauna. Fellow travellers love the pool and helpful staff.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

At a glance

DONE

Hotel size

    • 156 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 15.00 per night)
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Visual alarms in hallways

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 15.00 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of GBP 10 per day
  • Guests under 16 years old are not allowed in the swimming pool

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?

Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Exeter Southgate Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Exeter Southgate Hotel?

Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Exeter Southgate Hotel?

Yes. Self-parking costs GBP 15.00 per night.

What are the check-in and check-out times at Mercure Exeter Southgate Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Mercure Exeter Southgate Hotel and nearby?

Mercure Exeter Southgate Hotel has an indoor pool and a sauna, as well as a health club.

Are there restaurants at or near Mercure Exeter Southgate Hotel?

Yes, there's an on-site restaurant, Gate House Restaurant.

What's the area around Mercure Exeter Southgate Hotel like?

Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 10-minute walk from Exeter Central Station and 6 minutes' walk from Exeter Cathedral. Travellers give top marks for the hotel's prime location.

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Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely place to stay
Naomi, 1-night trip

8/10 Very good

Comfortable Stay
Great location for all the city bars, pubs and restaurants while being next to Exeter Cathedral. Nice comfortable stay.
Richard, 3-night trip

8/10 Very good

Great Stay
Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
Stephen, 2-night trip

10/10 Exceptional

relaxing atmosphere
all very good
lee, 2-night trip

8/10 Very good

Shame about check in
I do love this hotel but on this occasion we had a hour and half wait for our room to be ready, we did get a complimentary drink while we waited though and use of the spa during our stay but couldn't take advantage of this as we were only there one night.
Rebecca, 1-night trip

8/10 Very good

Nice ghotel and good location
Andrea, 1-night trip

10/10 Exceptional

Staff are very friendly. The Pool was lovely. Rooms are spacious and the hotel is generally well decorated. Very happy with our stay.
Kate, 2-night trip

8/10 Very good

Great stay but no perfect. Could improve
Good hotel! Very well located. Lovely staff. Clean & tidy. Great for a couple going away. What stopped it from being perfect: Heating in room kept going off (did provide portable heater on request. Complimentary water in lobby was often empty or there was empty glasses. Parking was £15 per night, that was a niggle of mine. Tv had a lot of channels which didn’t work. Even the basic ones!
Oliver, 2-night trip

10/10 Exceptional

Fantastic hotel, lovely staff.
kevin, 1-night trip

6/10 Good

Good service
Clean, comfortable but somewhat dated. Surprised to be charged extra to use leisure facilities, never encountered this before. Air con in room didnt work, but was given a small radiator heater. Was expensive for what it was.
1-night trip

10/10 Exceptional

Lovely stay in a great hotel
Nicola, 1-night trip

10/10 Exceptional

V Good - nice clean room, good breakfast and helpful staff
NICK, 1-night trip

6/10 Good

Good location. Took long time for the room to flget warm.and felt cold at night. Swimming pool was very cold
Natalia, 1-night trip

10/10 Exceptional

Great location , parking , very clean hotel would recommend
Paul, 1-night trip

10/10 Exceptional

Lovely building we usually stay in the sister hotel in Exeter but I like this one better. Will be back again.
Ronayne, 1-night trip

10/10 Exceptional

Thanks to Paige
We had a warm welcome. Our room was on the small side for a twin and there was a huge tv completely in front of the mirror! The bathroom felt recently decorated and was very clean. We had bad neighbours fighting during the night but the staff managed to sort the problem out after an hour.(3-4am!) Paige helped us with a misunderstanding over the swimming pool in the morning and we enjoyed a warm clean swim. The spa man was friendly. Paige gave us another room for our second night which was much quieter and we slept very well. We will return and hope Paige will be there to look after us again.
Claire, 2-night trip

10/10 Exceptional

Excellent
Just stayed for 1 night but wish it could have been 2. All staff super friendly & accommodating, room spotless as was the whole hotel, lovely Christmas decorations & pool, sauna & jacuzzi amazing
Adele, 1-night trip

10/10 Exceptional

Great stay. Just pillows a bit hard Lovely staff
Lindsay, 1-night trip

8/10 Very good

Arrived on a Saturday afternoon, no parking available at the hotel. Parked in Magdolen at car park 2 mins walk from hotel and cheaper Check in was straightforward. Our room was clean and comfortable. Staff we interacted with were friendly. Would stay again
Sharon, 2-night trip

6/10 Good

I completed online check in before arrival but reception still insisted I did manual checkin - defeats object really.
Darren, 1-night trip

8/10 Very good

Great hotel in central but quiet location near Exeter Cathedral, with friendly & helpful staff. Disappointed with new charges of £10 per visit since April 2024 for hotel guests to use the pool & spa.
Jonathan, 1-night trip

6/10 Good

The hotel needs a refurb or to reduce the price of the rooms. Charging £10 for a swim isn't really on either
Mike, 1-night trip

10/10 Exceptional

Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
Michael, 2-night trip

8/10 Very good

Very comfortable beds & clean, spacious rooms. Parking is a rip-off at £15 overnight.
1-night trip

8/10 Very good

Hotel is lovely, and service is first class, however it really could do with new windows, current ones are not double glazed, we were at the front near to the entrance so we had a lot of noise from people smoking and taxis dropping people off. Windows look very shabby too
Jason, 1-night trip

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Property Cleanliness & Indoor Pool
Check-In Time
2:00 PM