Malmaison Cheltenham

4.0 star property
Hotel with restaurant, near Cheltenham Racecourse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Front of property
Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout curtains
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cots/infant beds
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £78
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Club Deluxe Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

Cosy Double

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Club Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

Junior Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Signature Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Hairdryer
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • The Promenade - 9 min walk
  • University of Gloucestershire - 12 min walk
  • Pittville Park - 3 min drive
  • Cheltenham Racecourse - 4 min drive

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Imperial Gardens - ‬6 min walk
  • ‪Côte - ‬3 min walk
  • ‪No. 131 - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk
  • ‪Munchies - ‬4 min walk

About this property

Malmaison Cheltenham

Malmaison Cheltenham puts you a short five-minute drive from Cheltenham Racecourse. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers love the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 61 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 10.00 per night)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Free cot/infant bed

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 10.00 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham offer free cancellation for a full refund?
Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Cheltenham?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Cheltenham?
Yes. Self-parking costs GBP 10.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Malmaison Cheltenham?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Malmaison Cheltenham?
Yes, there's an on-site restaurant that offers British cuisine.
What's the area around Malmaison Cheltenham like?
Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travellers love the hotel's prime location.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Very basic tired and worn. Breakfast wasn’t bad
We paid nearly £300 for the one night stay including breakfast. The hotel is in a good location easy access to the centre and parking was handy although spaces were very tight. Staff were friendly and efficient. We found the hotel to be very tired, carpets thin and worn, paint work tired and shabby. The wallpaper behind the bed had something splattered on it. The bathroom was tired and not overly clean. The bedroom fixtures out of date. The bed should have been a queen size however this was not the case. My husband and myself both caught our shins on the bed frame which was wooden and sticking out as the mattress did not fill the frame. The bed wasn’t very comfortable and the pillows mediocre, we had one decent pillow and one cheap flat one. The vent had lots of dust and the lighting panel was temperamental very annoying! Hallways and walls again tired and worn out. The best part of the stay was the breakfast! I didn’t complain due to it being my husband’s 40th birthday celebration weekend. Would have been better staying at a travel lodge!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gemma, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ben, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2 night city break
2 night stay bed & breakfast. Room was spacious but a little dated. Breakfast was good. Great location as quiet but could do with a bit of TLC. Staff were friendly.
Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Shawn, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kerry, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

8/10 Very good

mr, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Phoebe, 1-night trip
Verified Hotels.com guest review

6/10 Good

Peter, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

mark, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Adrian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Steven, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The property itself is characterful and nicely presented however we had real issues with the air con in the club deluxe room and had to have a room downgrade in the middle of the night.
Hasina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

SAFWAN, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jodie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Over priced , not goood value for money at all. Lighting in bedrooms very poor . Needs good basic maintenance to be carried out . Living on reputation. I've been to much better B n B's than this hotel .
Mary, 1-night family trip
Verified Expedia guest review

4/10 Fair

Lisa, 2-night trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Nice Bathroom & Spacious Rooms
Check-In Time
3:00 PM