Hilton Garden Inn Ottawa Downtown

3.5 star property
Hotel with indoor pool, near Supreme Court of Canada

Choose dates to view prices

In the heart of Ottawa, Hilton Garden Inn Ottawa Downtown offers a warm welcome with a fireplace in the lobby, an indoor pool with sun loungers, and dinner at Tulip Restaurant & Bar. Guests rave about the helpful staff and convenient location near Parliament Hill. With amenities like dry cleaning/laundry services, coffee/tea in the lobby, express check-in, and free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • 24-hour business centre
  • Business centre
  • 9 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is £111
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Signature King Room

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed (Small)

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7

What's nearby

  • Parliament Hill - 12 min walk - 1.0 km
  • Rideau Canal - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • Byward Market Square - 18 min walk - 1.6 km
  • University of Ottawa - 4 min drive - 1.5 km

Getting around

  • Ottawa International Airport (YOW) - 19 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa Fallowfield Station - 23 min drive
  • Lyon Station - 2 min walk
  • Parliament Station - 8 min walk
  • Pimisi Station - 12 min walk

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The 3 Brewers - ‬5 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Swizzles - ‬3 min walk

About this property

Hilton Garden Inn Ottawa Downtown

  • When you stay at Hilton Garden Inn Ottawa Downtown, you'll be within a 15-minute walk of Supreme Court of Canada and Canadian War Museum. Guests can take a dip in the indoor pool or grab a bite to eat at Tulip Restaurant & Bar, which serves dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Lyon Station is 2 minutes and Parliament Station is 8 minutes.

At a glance

DONE

Hotel size

    • 175 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
    • Minimum Spring Break check-in age is 19
DONE

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children aged 12 and younger eat free breakfast
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 34 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (CAD 28.25 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Fireplace at reception
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Doorbell and phone notifications
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Tempur-Pedic mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

Dining

Tulip Restaurant & Bar – This restaurant only serves dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 20.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)

Parking

  • Covered self-parking costs CAD 28.25 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown offer free cancellation for a full refund?

Yes, Hilton Garden Inn Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Ottawa Downtown?

Yes, there's an indoor pool.

Are pets allowed at Hilton Garden Inn Ottawa Downtown?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of CAD 70 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Ottawa Downtown?

Yes. Self-parking costs CAD 28.25 per night. Electric car charging is available.

What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.

Is there an on-site casino at Hilton Garden Inn Ottawa Downtown?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.

What is there to do at Hilton Garden Inn Ottawa Downtown and nearby?

Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Hilton Garden Inn Ottawa Downtown?

Yes, there's an on-site restaurant, Tulip Restaurant & Bar.

What's the area around Hilton Garden Inn Ottawa Downtown like?

Hilton Garden Inn Ottawa Downtown is in Downtown Ottawa, a short 2-minute walk from Lyon Station and 19 minutes' walk from Parliament Hill. Travellers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hilton Garden Inn Ottawa Downtown Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean, well-maintained, and a great place for kids to enjoy. (22 reviews)
  • Breakfast was a highlight with many options and excellent service from staff. (20 reviews)
  • The gym facilities were well-equipped and conveniently available 24 hours a day. (8 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Restaurant
Parking
View
Bathroom
Shower

Reviews

Verified

10/10 Exceptional

Friendly staff. Clean, comfortable room, walking distance to restaurants and sites.
Bonnie, 1-night trip
Verified

10/10 Exceptional

Nice large corner room and plenty of space within it. Breakfast was very good and a very convenient location downtown. Certainly can recommend it based on this stay!
Tony, 1-night trip
Verified

10/10 Exceptional

Large room, and perfect location for a city center tour
Hai, 3-night trip
Verified

8/10 Very good

1 King size room seemed cramped in size. Conveniently located to good restaurants, a grocery store across the street and a Tim Hortons for breakfast if you don’t choose the breakfast buffet.
Karen, 2-night trip
Verified

10/10 Exceptional

The hotel has an amazing location. The rooms are pleasant and comfortable. The staff is super friendly, helpful and go the extra mile to make their guests feel welcomed and well cared!
Jose, 1-night trip
Verified

6/10 Good

Check-in was ok. Our room was not ready. Not a big deal. But since we paid with Expedia it almost felt like they gave us a substandard room. The beds were horrible. I have booked a lot of business into this exact hotel and always was given upper floors. This room was on the second floor and like I said both beds were really bad. My friend who slept on one queen bed and I on the other, we both woke up with sore backs. Everything was not bad about this hotel though, we enjoyed the pool and the Tulip restaurant food was exceptional.
Sanjay, 1-night trip
Verified

10/10 Exceptional

he location of this hotel is outstanding. It offers beautiful views of the river and is only a very short walk to Parliament and many nearby attractions. You can even see the War Museum from the area. For such a prime location, the price was surprisingly reasonable.
Ian, 1-night trip
Verified

10/10 Exceptional

Very clean and the staff were so friendly!!
Sarah, 1-night trip
Verified

10/10 Exceptional

Nice overall experience, clean and comfy room, friendly staff
Fabio, 2-night trip
Verified

8/10 Very good

Staff was great. We had dinner at your hotel restaurant and it was great. Servers were very friendly . Was a good week-end getaway. In room washrooms, check the air vents for build up on dust/dirt.
Geoffrey, 1-night trip
Verified

10/10 Exceptional

Professional and welcoming staff, nice meal at the restaurant, everything is clean in the room and it’s spacious
Liga, 1-night trip
Verified

10/10 Exceptional

Nice room size, good breakfast, great location!
Jennifer, 2-night trip
Verified

10/10 Exceptional

Great staff, clean and spacious rooms, great location.
Ann-Charlotte, 1-night trip
Verified

8/10 Very good

Clean room and friendly staff and quiet
Andrew, 1-night trip
Verified

10/10 Exceptional

My stay was wonderful and the staff were incredible
sheri, 3-night trip
Verified

10/10 Exceptional

Room was clean and pool was amazing
Jacob, 3-night trip
Verified

10/10 Exceptional

Was an okay stay staff friendly and knowledgeable
David, 3-night trip
Verified

6/10 Good

They uncharged you for everything, the cost per night is ridiculous compared to other properties that are more luxury. The staff were very friendly and professional. The rooms were small and outdated.
Aki, 2-night trip
Verified

10/10 Exceptional

Great location easy to get to lots of attractions and restaurants
Harmony, 2-night trip
Verified

10/10 Exceptional

Very nice hotel, comfy bed, great area of town. Would stay again and recommend!
Jessica, 2-night trip
Verified

10/10 Exceptional

Nice quiet clean room.
gower, 2-night trip
Verified

8/10 Very good

Clean room, services, staff
charles, 2-night trip
Verified

10/10 Exceptional

Well situated, clean and comfortable
Yvonne, 2-night trip
Verified

10/10 Exceptional

Room.was spotlesd. Front desk....very professional and helpful
Evelyn, 2-night trip
Verified

10/10 Exceptional

Very friendly, helpful and welcoming staff!
Jose, 1-night trip