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Hilton Garden Inn Ottawa Downtown

3-star hotel with indoor pool, near Supreme Court of Canada

  • Free WiFi
From
£74

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8.6.Fabulous.
  • New, well positioned hotel. Like it. Will use it again.

    May 7, 2019

  • Restaurant quality poor

    Mar 24, 2021

See all 349 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Quiet
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 175 smoke-free guestrooms
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Self parking

For families

  • Microwave
  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Downtown Ottawa
  • Parliament Hill - 13-min walk
  • Byward Market Square - 21-min walk
  • University of Ottawa - 27-min walk
  • Rideau Canal - 38-min walk
  • Canadian War Museum - 18-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed (Small)
  • Signature Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Deluxe Room, 1 King Bed
  • Signature Room, 1 King Bed
  • Room, 1 King Bed, River View
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Location

  • In Downtown Ottawa
  • Parliament Hill - 13-min walk
  • Byward Market Square - 21-min walk

What’s around

Landmarks

  • In Downtown Ottawa
  • Parliament Hill - 13-min walk
  • Byward Market Square - 21-min walk
  • University of Ottawa - 27-min walk
  • Rideau Canal - 38-min walk
  • Canadian War Museum - 18-min walk
  • Canadian Museum of History - 23-min walk
  • National Gallery of Canada - 23-min walk
  • Supreme Court of Canada - 5-min walk
  • Casino du Lac Leamy - 3.1 mi / 4.9 km

Getting around

  • Ottawa International Airport (YOW) 14-min drive
  • Ottawa, ON (XDS-Ottawa Train Station) 6-min drive
  • Ottawa Station 10-min drive
  • Ottawa Fallowfield Station 21-min drive
  • Bayview Station 22-min walk

At a glance

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 19

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (CAD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business centre
  • Number of meeting rooms - 9
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1977
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Doorbell/telephone notification

Languages Spoken

  • English
  • Filipino
  • French
  • Hindi
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch flat-screen TV
  • Pay films
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Weekly housekeeping provided

Special features

Dining

Tulip Restaurant & Bar – This restaurant only serves dinner.

Small print

Also known as

  • Hilton Garden Inn Ottawa Downtown Hotel
  • Hilton Garn Inn Ottawa Hotel
  • Hilton Ottawa Downtown Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel
  • Hilton Garden Inn Ottawa Downtown Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel
  • Hilton Garden Inn Ottawa Downtown Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self-parking costs CAD 25.00 per night with in/out privileges

Buffet breakfast is offered for an extra charge of CAD 20.95 for adults and CAD 10.48 for children (approximately)

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)

Service animals exempt from fees

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Ottawa Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs CAD 25.00 per night.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 23 kg per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, there's an on-site restaurant, Tulip Restaurant & Bar. Nearby restaurants include Green Rebel (4-min walk), Orchid Sushi (4-min walk) and Festival Japan (4-min walk).
  • No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Hilton Garden Inn Ottawa Downtown also has an indoor pool.
8.6.Fabulous.
  • 10.0.Exceptional

    Clean, spacious room and bathroom. Nicely decorated; comfortable bed and good selection of pillows. Close to parliament. Room service offered from Tulip Restaurant on site. Very conscious of covid cleanliness and distances.

    1 night family trip, Dec 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is clean staff is great. Didn’t use amenities due to Covid.

    Sn, 2 night family trip, Dec 26, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I did not enjoy my stay, lots of noise and people kept smashing their doors at night, we could not sleep and kept waking us up and we were extremely tired the next day. Also the headrail of the bathroom was too low and can't see it after a hot shower because of the fogginess, I hit my head and bled.

    Majed, 1 night business trip, Dec 25, 2020

    Verified Expedia guest review

  • 8.0.Very good

    This hotel, especially during this COVID epidemic, was a very good overnight for us. The only criticism I have is that the lighting in our room was not adequate for me. I would prefer to have the opportunity to turn on a ceiling light, as well as the “mood” lighting fixtures. Th

    Margaret E, 1 night trip, Dec 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    In the heart of the downtown of Ottawa. Nice river view of the Ottawa river.

    1 night family trip, Nov 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was very nice and clean. Staff was very polite.

    Neb, 1 night business trip, Nov 19, 2020

    Verified Expedia guest review

  • 6.0.Good

    The service was slow when ordering soap, towels etc. for my room. No TV remote when I entered the room the first day. Staff forgot at one or two occasions to send me what I needed. Had to remind them.

    3 night trip, Nov 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Impressed

    Due to the pandemic, strict restrictions were in place. I was impressed with the seriousness the hotel staff were taking those restrictions. Room hallways and lobby very clean. Will come again.

    2 night trip, Nov 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really quite room. Good place great location

    3 night business trip, Oct 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean unfortunately Covid-19 everything was closed

    1 night trip, Oct 10, 2020

    Verified Expedia guest review

See all 349 reviews