Crowne Plaza Kitchener-Waterloo, an IHG Hotel

4.0 star property
Hotel with indoor pool, near Kitchener-Waterloo Art Gallery

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Exterior
Exterior
Exterior
Meeting facility
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Connecting rooms available
  • Parking available
  • Pool
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Self parking
  • Room service
  • Conference centre
  • Business centre
  • 7 meeting rooms
  • 24-hour front desk
  • Computer station
  • Reception fireplace
  • Front desk safe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is £79
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Single Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 9 min walk
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 6 min drive
  • Bingemans - 6 min drive
  • University of Waterloo - 7 min drive

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 62 min drive
  • Kitchener Station - 14 min walk
  • Guelph Central Station - 25 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 25 min drive

Restaurants

  • ‪Crabby Joe's - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Crowne Plaza Kitchener-Waterloo, an IHG Hotel puts you within a 10-minute drive of University of Waterloo. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aqua Lounge Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff and breakfast.

Languages

English, French, Hindi

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (CAD 12.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (15005 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Aqua Lounge Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Aqua Lounge Restaurant – This bar specialises in American cuisine and only serves dinner.

Fees & policies

Refundable deposits

  • Deposit: CAD 250.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per stay

Parking

  • Covered self-parking costs CAD 12.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 AM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Kitchener-Waterloo, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 AM.
Are pets allowed at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Yes. Self-parking costs CAD 12.00 per night.
What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Kitchener-Waterloo, an IHG Hotel and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes game viewing and ecotours. Crowne Plaza Kitchener-Waterloo, an IHG Hotel also has an indoor pool.
Are there restaurants at or near Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Yes, Aqua Lounge Restaurant offers American cuisine.
Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Crowne Plaza Kitchener-Waterloo, an IHG Hotel like?
Crowne Plaza Kitchener-Waterloo, an IHG Hotel is in Downtown Kitchener, a short 6-minute walk from Kitchener City Hall and 7 minutes' walk from Kitchener Market. Travellers give top marks for the hotel's prime location.

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I'll stay again.
Great hotel with fun additions like bowling, arcade and mini putt. Wonderful pool and super gym. Every single employee I passed or talked to was friendly/super helpful. I wished my upgraded room had a tub, the temperature was a bit wonky (but I managed) and there needs to be something that depresses the doors from slamming but other than those minor things this definitely the choice in Kitchener.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Unfortunate disappointment
Hotel was ok. Friendly staff. Game room was a disappointment. Most games broken and couldn’t figure out the bowling or mini golf. No signage telling us how to work them. Pictures definitely deceiving. Paid for breakfast but didn’t start serving until 7:30am so couldn’t wait around for it. Very loud streets downtown and we could hear everything. Kept us up most of the night. Likely wouldn’t stay again.
Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No shower door, sink was clogged
Pamela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly helpful staff great location many amenities can’t say enough about this property
Gisela, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Nightmare on King St E.
Ed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stacey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Don, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Howie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

TERRIBLE, TERRIBLE STAY
Terrible, terrible experience. I’ve stayed at plenty of hotels and NEVER had an experience like this. Pros: beautiful hotel Cons: Outweigh the Pros. I went to be there with my 13 year old , who’s been having a rough time lately and we were excited by the amenities. Pool was freezing, skylight in room with pool broken which allowed for cold air to come through along with rain on me while sitting there. The bowling didn’t work well, one of the lanes competely didn’t work. No internet in rooms and when I inquired I was given a number to call an IT technician who couldn’t help. I was on the phone with technician for 45 minutes, which I could have spent better with my son. Was locked out of room where our things were still inside, apparently there was a system problem which occurred to others as well. It was one thing after another with not much concern about such a poor stay. Frankly, I feel like I shouldn’t have to pay.
Tara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice place and staff great. Could leave our luggage while we were gone. Ended up in Waterloo longer than expected and guests went back to hotel and sat in comfy chairs and staff didnt ask them to leave.
Sheila, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel with the best breakfast ever
Nice hotel with the best breakfast I have found in any hotel. Room accessibility can be a challenge as hotel is spread out like a maze.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant staff, great morning waitress. Easy to book, walkable to events, lovely getaway.
georgia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Arash, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is really aged and not very accessible. Showers and toilets function poorly. The buffet breakfast was fantastic though.
Nicole, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Bad service
The toilet in our bathroom continually plugged up where we could not flush it. We called the front desk several times to fix it. After each fix it would clog again. The hotel said they would move is and never did. Needed to use the bathroom at the lobby or in friends rooms. The inconvenience was unreal
Rob, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ben, 1-night trip
Verified Hotels.com guest review