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Hotel Indigo Baltimore Downtown, an IHG Hotel

4-star hotel with restaurant, near Peabody Institute of the Johns Hopkins University

  • Free WiFi
From
£105

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24 West Franklin Street, Baltimore, 21201, MD, United States of America
9.0.Superb.
  • Smart hotel in Mount Vernon area, close to Walters Art Museum. Stylish room with smart…

    Sep 28, 2019

  • Everyone is very friendly. Nice location.

    Oct 14, 2021

See all 517 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Easy parking
Dining options
Quiet

The following facilities or services will be unavailable from November 22 2021 to November 25 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 162 smoke-free guestrooms
    • Housekeeping (on request)
    • Restaurant and bar/lounge
    • Breakfast available
    • 24-hour fitness centre
    • Valet parking

    For families

    • Fridge
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • In Mount Vernon
    • National Aquarium in Baltimore - 21-min walk
    • M&T Bank Stadium - 26-min walk
    • Oriole Park at Camden Yards - 18-min walk
    • Baltimore Museum of Art - 45-min walk
    • Peabody Institute of the Johns Hopkins University - 3-min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 Queen Bed
    • Standard Room, 2 Queen Beds, Accessible (Mobility Transfer Shower)
    • Premium Room
    • Standard Room, 1 King Bed, Refrigerator
    • Suite, 1 King Bed
    • Suite, 1 Bedroom
    • Standard Room
    • Standard Room, 2 Queen Beds
    • Standard Room, 1 King Bed
    • Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

    What’s around

    Landmarks

    • In Mount Vernon
    • National Aquarium in Baltimore - 21-min walk
    • M&T Bank Stadium - 26-min walk
    • Oriole Park at Camden Yards - 18-min walk
    • Baltimore Museum of Art - 45-min walk
    • Peabody Institute of the Johns Hopkins University - 3-min walk
    • Walters Art Museum - 3-min walk
    • Washington Monument - 4-min walk
    • USS Constellation - 16-min walk
    • American Visionary Art Museum - 29-min walk

    Getting around

    • Baltimore Washington International Airport (BWI) 15-min drive
    • Baltimore, MD (MTN-Martin State) 21-min drive
    • Fort Meade, MD (FME-Tipton) 24-min drive
    • College Park, MD (CGS) 39-min drive
    • Gaithersburg, MD (GAI-Montgomery County Airpark) 52-min drive
    • Baltimore Penn Station 19-min walk
    • West Baltimore Station 3-min drive
    • Halethorpe Station 13-min drive
    • Centre Street Station 7-min walk
    • Lexington Market Light Rail Station 9-min walk
    • Charles Center Station 9-min walk
    • Airport shuttle (surcharge)
    map
    See on map
    24 West Franklin Street, Baltimore, 21201, MD, United States of America

    At a glance

    Hotel size

    • This hotel has 162 rooms
    • This hotel is arranged over 9 floors

    Arriving/leaving

    • Check-in time 4 PM-1:00 AM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)

    Pets

    • Pets allowed (dogs and cats only)*
    • Restrictions apply*
    • 2 per room

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • On-site self-parking (USD 13 per day)
    • On-site valet parking (USD 60.00 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • Off-site parking nearby (USD 60.00 per night)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • 24-hour fitness facilities
    • Spa services on site
    • Sailing nearby
    • Windsurfing nearby

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 4000
    • Conference space size (meters) - 372
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Porter

    Facilities

    • Number of buildings/towers: 1
    • Year Built – 1907
    • Lift
    • ATM/banking
    • Library
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Shower only
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Fridge

    More

    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

    Dining

    Poets Cocktails & Eats – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

    Fees & policies

    Optional extras

    • Breakfast costs between USD 10.00 and USD 30.00 for adults, and USD 10.00 and USD 30.00 for children (approximately)
    • Airport shuttle service is offered for an extra charge of USD 45 per person (one-way)
    • Early check-in can be arranged for an extra charge of USD 20.00 (subject to availability)
    • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    • Pets are allowed for an extra charge of USD 25.00 per accommodation, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    • Self-parking costs USD 13 per day
    • Valet parking costs USD 60.00 per night
    • Parking is available nearby and costs USD 60.00 per night
    • Parking height restrictions apply

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless check-in and contactless checkout are available.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

    Only registered guests are allowed in the guestrooms.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted.

    This property reserves the right to pre-authorise the guest's credit card prior to arrival.

    Also known as

    • Hotel Indigo Baltimore Mt Vernon
    • Hotel Indigo Baltimore Downtown
    • Hotel Indigo Baltimore Downtown, an IHG Hotel Hotel
    • Hotel Indigo Baltimore Downtown, an IHG Hotel Baltimore
    • Hotel Indigo Baltimore Downtown, an IHG Hotel Hotel Baltimore
    • Indigo Baltimore Mt Vernon
    • Indigo Baltimore Downtown
    • Hotel Indigo Baltimore Downtown
    • Hotel Indigo Baltimore Downtown, an IHG Hotel Hotel
    • Hotel Indigo Baltimore Downtown, an IHG Hotel Baltimore
    • Hotel Indigo Baltimore Downtown, an IHG Hotel Hotel Baltimore

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Indigo Baltimore Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self-parking costs USD 13 per day. Valet parking costs USD 60.00 per night. Parking spaces may be limited. Electric car charging is available.
    • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 25.00 per accommodation, per night. Service animals are exempt from fees.
    • You can check in from 4 PM - 1:00 AM. There's a charge of USD 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
    • Yes, Poets Cocktails & Eats offers American cuisine. The dining venue(s) will be unavailable from 22 November 2021 to 25 November 2021 (dates subject to change). Nearby restaurants include Cazbar (3-min walk), Ceremony Coffee Roasters (3-min walk) and Zhongshan Restaurant (4-min walk).
    • Yes, an airport shuttle is available. The charge is USD 45 per person one-way.
    • No, this hotel doesn't have a casino, but Horseshoe Casino Baltimore (3-min drive) and Maryland Live Casino (20-min drive) are both nearby.
    • Have fun with nearby activities such as boat tours and windsurfing. Enjoy amenities such as a 24-hour fitness centre and spa services.
    9.0.Superb.
    • 10.0.Exceptional

      Excellent

      Excellent stay. The rooms are more spacious than a lot of other hotels, with a restaurant and full bar onsite. Customer service excellent. Parking garage is directly across the street and staffed. Would definitely stay here again.

      Kiu, 1 night trip, Oct 4, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Two Thumbs Down for Hotel Indigo

      This hotel obviously does not concern itself individuals rights. Coercing people to wear a medical device against their will violates the Nuremberg code. There is zero evidence that masks work, and a mountain of evidence that they are in fact harmful to the wearer. Just following orders will not be an acceptable defense. You couldn’t pay me to stay there again!! They should be ashamed of themselves!!!

      Stephen, 1 night business trip, Sep 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Quaint and clean

      Nice boutique hotel in the city. Quaint smaller rooms but clean and comfortable. In walking distance to Camden Yards and the harbor. Very friendly and helpful staff.

      Jennifer, 1 night trip, Sep 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Second stay.

      Second stay. Second perfect 10 score. Will definitely return for business and family visits.

      Cathy, 1 night business trip, Sep 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I'd for sure stay here again

      Very nice, extremely friendly and efficient staff, comfortable bed, lots of towels and hot water. Parking directly across the street. Food good, especially the seafood omelet at breakfast. Wait staff in restaurant very disorganized and slow but the front desk staff more than made up for that. Covid conscious and careful.

      Nancy, 2 night trip, Sep 8, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      3am screaming

      1 night trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good Choice

      Everything went smoothly.

      Xia, 1 night family trip, Aug 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel near the Walters and MICA

      We stayed here to drop off our son for his last year of college. It's our second time here and will definitely come back. Wonderful, friendly staff.

      Georgina, 1 night family trip, Aug 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Friday nite in Baltimore

      Check in was super easy-everyone very friendly. Parking easy. Bar in lobby-lovely. Very comfortable room.

      Dale, 1 night trip, Aug 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Awsome time at the Hotel Indigo, Baltimore

      Absolutely 1st rate from check in to check out: awsome decor, sundries available, fantastic bar, free full breakfast, validated parking accross the street, great downtown location, and 12 min uber to waterfront.

      John, 1 night trip, Aug 18, 2021

      Verified Hotels.com guest review

    See all 517 reviews