Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property
Hotel with restaurant, near The Mailbox

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property amenity
Point of interest
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service

For families (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • In-room climate control (air conditioning)
The price is £77
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bath and shower
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • International Convention Centre - 6 min walk
  • The Mailbox - 9 min walk
  • O2 Academy Birmingham - 9 min walk
  • Utilita Arena Birmingham - 10 min walk
  • Bullring & Grand Central - 12 min walk

Getting around

  • Birmingham Airport (BHX) - 34 min drive
  • Coventry (CVT) - 48 min drive
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham New Street Station - 10 min walk
  • Birmingham Snow Hill Station - 12 min walk
  • Library Tram Stop - 3 min walk
  • Grand Central Tram Stop - 7 min walk
  • Town Hall Tram Stop - 7 min walk

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬5 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

When you stay at Crowne Plaza Birmingham City Centre, an IHG Hotel, you'll be in a great location, within a short 10-minute walk of The Mailbox and O2 Academy Birmingham. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at b1, which serves breakfast, lunch and dinner. This eco-friendly hotel is also within a 15-minute walk of Utilita Arena Birmingham and Bullring & Grand Central. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Library Tram Stop is 3 minutes and Grand Central Tram Stop is 7 minutes.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

At a glance

Hotel size

  • 312 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured on-site self-parking (GBP 21.00 per day)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7438 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

B1 – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 16.95 for adults and GBP 16.95 for children

Renovations and closures

The property will be renovating from 28 February 2024 to 15 December 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Secured self-parking costs GBP 21.00 per day
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

Does Crowne Plaza Birmingham City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Birmingham City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Birmingham City Centre, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Birmingham City Centre, an IHG Hotel?
Yes. Self-parking costs GBP 21.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Crowne Plaza Birmingham City Centre, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Birmingham City Centre, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Birmingham City Centre, an IHG Hotel?
Yes, there's an on-site restaurant, b1.
What's the area around Crowne Plaza Birmingham City Centre, an IHG Hotel like?
Crowne Plaza Birmingham City Centre, an IHG Hotel is in Birmingham City Centre, a short 3-minute walk from Library Tram Stop and 9 minutes' walk from The Mailbox. Travellers give top marks for the hotel's prime location.

Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Andrew, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good value
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cow and Sow
We stayed as a family as we were attending the opening of the new restaurant Cow and Sow. The hotel was in a great location and we really enjoyed our stay.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gemma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Culture Club and Christmas Market weekend.
I would definitely recommend this hotel from checking in to checking out. The staff were friendly but professional. When checking in the receptionist looked to see if a room was available so she could check us in early so, we were able to go to our room at 11am instead of 3pm. The room was welcoming and spotless. The beds were clean and comfortable, the shower was excellent. Breakfast was delicious, the choice of breakfast was past expectations. My friend is vegetarian and the cooked breakfast was spot on, the staff couldn't do enough to make your stay special.
Michelle, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Nia wyn, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very very disappointed
This wasn't the experience I expected. First of all when we arrived I rang reception to enquire about what the arrangements were regarding parking, the man I spoke to couldn't understand a word I was saying to him and lacked any knowledge of wether I had to pay before or after, how to pay etc etc. We checked in and at first it was ok but after looking closer there was an old screwed up pillow case on the floor which was absolutely filthy, disgusting. The bins had no bin bags in them either which again I found very bad. Me and my partner went out for the day and came back in the evening and went to our room, I think I got maybe 2 hours sleep if that, the room next door sounded like they were having what can only be described as a sex party. Fair play they were clearly enjoying themselves but I really don't want to listen. It was the worst sleep I've had in a long time, mattress was also to hard for my liking. I rang reception but no answer on 3 occasions. This has to be the biggest disappointment staying at a hotel I expected more from. I'd of been better off staying in a B&B. Not happy and will be taking this further.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time stay, very enjoyable, lovely staff, fabulous room, would return
Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lush and welcoming.
Lovely comfortable and welcoming hotel. Reception staff exceptional in welcome and giving us our room early which was helpful for my tired grandson. Comfortable bar and restaurant. Not told about the out of hours menu which we would have used if we had known and expensive bar and food although no surprise for a city centre. Room lush and well equipped with drinks, toiletries and lovely towels and bed linens. Loved it. Great activity pack for my grandson.
Dawn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars
Great stay - such a convenient location with really helpful staff
Isabella, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

As a regular Birmingham visit, we wanted try somewhere different, we were pleasantly surprised by the Crowne Plaza, the rooms have been recently upgraded and have all you need and more, we loved the design and comfort. We added access to the lounge and enjoyed the great hospitality, Emmanualle was a top host and kept the drinks flowing whilst the weather outside was wild, overall a great base to get to Brindley Place, The City Centre and Mailbox, will definitely be back again.
Simon, 2-night trip
Verified Hotels.com guest review

6/10 Good

Our room was lovely but it had an interconnecting door which wasn’t sound proof so we heard the neighbouring room through the doors.
Vicki, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ideal location
Lovely hotel close to lots of restaurants and the Utilita Arena. Good access to car parking Efficient, helpful staff. Comfortable rooms
Wendy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Crowne Plaza Birmingham City centre
This was my second stay here, previously was 3 years ago. Check in was great, room was ready early so we could leave our luggage and head off shopping. Room was lovely, spotless. Star of the show was the beds! Linen was to die for. The comfiest quilts and pillows we have ever experienced! The bar said ‘happy hour’ which caused a bit of confusion as all the guests thought that meant 2 for 1 but it was actually 20% off a drink, but even so the bar area was lovely. We were greeted as we arrived for breakfast by the most amazing lovely member of staff. She was so friendly and happy and chatty. She really engaged with every guest who arrived which was lovely to see. Breakfast had everything you could wish for continental, fruit, cereal, juices, and a fantastic hot selection, ours was delicious. I would highly recommend the Crowne Plaza Birmingham City Centre.
Marina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cesar David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

No other complaint, only the bed was very hard and I didn’t sleep much. There was also quite a bit of noise on and off
Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight stay in Birmingham. Great hotel. Good location.
Samantha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel next to town
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay, customer service was excellent. Breakfast was really tasty, would definitely recommend this hotel
Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review