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The Carleton Suite Hotel

3-star hotel with indoor pool, near Parliament Hill

  • Free WiFi

Image gallery

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  • Living Room
  • Living Room
  • Bathroom
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Living Room. Image 1 of 20.
1 / 20Living Room
8.6.Fabulous.
  • Good basic hotel. Room was spacious; breakfast was varied but mediocre quality.

    Aug 19, 2019

  • Lovely room, view and service, but let down significantly by lack of parenting and…

    Apr 24, 2018

See all 720 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Dining options
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 177 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Room service
  • 24-hour fitness centre
  • Self parking

For families

  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries

What’s around

  • In Downtown Ottawa
  • Parliament Hill - 9-minute walk
  • Byward Market Square - 13-minute walk
  • University of Ottawa - 14-minute walk
  • Rideau Canal - 31-minute walk
  • National Arts Centre - 4-minute walk
The following facilities or services will be unavailable from January 1 2021 to May 31 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio, 1 Queen Bed
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds
  • Deluxe Suite, 1 King Bed with Sofa bed
  • Studio, 2 Queen Beds

Location

  • In Downtown Ottawa
  • Parliament Hill - 9-minute walk
  • Byward Market Square - 13-minute walk

What’s around

Landmarks

  • In Downtown Ottawa
  • Parliament Hill - 9-minute walk
  • Byward Market Square - 13-minute walk
  • University of Ottawa - 14-minute walk
  • Rideau Canal - 31-minute walk
  • National Arts Centre - 4-minute walk
  • Rideau Centre - 7-minute walk
  • Shaw Centre - 9-minute walk
  • Museum of Nature - 12-minute walk
  • National Gallery of Canada - 15-minute walk
  • Canadian Museum of History - 25-minute walk

Getting around

  • Ottawa International Airport (YOW) 20-min drive
  • Ottawa, ON (XDS-Ottawa Train Station) 5-min drive
  • Ottawa Station 5-min drive
  • Ottawa Fallowfield Station 22-min drive

At a glance

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Please note that the lobby is located on the 4th floor.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7635
  • Conference space size (meters) - 709

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • Afrikaans
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Partially open bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Pay films
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave
  • Cookware, dishware and utensils

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Tim Hortons – On-site coffee shop.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Residence Inn Marriott Ottawa Downtown Hotel
  • Carleton Suite Hotel
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  • Residence Inn by Marriott Ottawa Downtown
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  • Carleton Suite Hotel
  • Residence Inn Marriott Ottawa Downtown
  • Carleton Suite Ottawa
  • Hotel The Carleton Suite Hotel Ottawa
  • Ottawa The Carleton Suite Hotel Hotel
  • The Carleton Suite Hotel Ottawa
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  • Residence Inn by Marriott Ottawa Downtown
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  • The Carleton Suite Hotel Ottawa
  • The Carleton Suite Hotel Hotel Ottawa
  • Ottawa Residence Inn
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  • The Carleton Suite Hotel Hotel Ottawa

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs CAD 25 per day with in/out privileges

Rollaway beds are available for CAD 10.00 per day

Pets are allowed for an extra charge of CAD 85 per accommodation, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 10:00 PM.

Parking height restrictions apply.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Carleton Suite Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self-parking costs CAD 25 per day.

  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM. The swimming pool will be unavailable from 1 January 2021 to 31 May 2021 (dates subject to change).

  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 34 kg per pet. There's a charge of CAD 85 per accommodation, per stay.

  • You can check in from 4 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

  • Yes. Nearby restaurants include Clocktower Elgin (4-min walk), Grounded Kitchen (4-min walk) and Kasbah Village Moroccan Cuisine (4-min walk).

  • No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

  • Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Carleton Suite Hotel also has a 24-hour fitness centre and a sauna.
8.6.Fabulous.
  • 8.0.Very good

    Lovely vey clean with kitchenette..

    Justin, 1 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay in Ottawa

    Great stay , thanks to Doug for his excellent service. room was very clean and spacious amenity excellent. Close to rideau canal unfortunately the skating activity was closed due to weather

    Yves, 1 night trip, Feb 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Downtown Location!!!

    We enjoyed our stay. The staff was particularly helpful and pleasant. Due to renovation, the reception area is located on the 4th floor and their lobby front door was locked. We had to ring the bell (or use our room key) to get in. We did not hear any construction noise during our short stay (Thurs-Fri). Breakfast was not provided, but we knew this ahead of time when I called the hotel. We had a beautiful, very large one-bedroom apartment with a well stocked kitchen. The only thing that we needed and they did not have in the kitchen, was a baking pan; but we used our take-out aluminum plates for heating up food. The location is perfect and within walking distance to all downtown attractions. I highly recommend this place and would definitely stay there again.

    1 night family trip, Feb 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One of the BEST hotels in Ottawa

    Nice staff, great room. Parking is a bit pricey but it is downtown. I've stayed in many Ottawa hotels and this is one of the best

    brett, 2 night trip, Dec 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel!

    Heidie, 1 night trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy access, good location and clean rooms, friendly staff

    Miguel, 1 night romance trip, Dec 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Room was spacious, had a kitchen. Gym was available at reduced capacity. Staff was very helpful with any/all inquiries. Great place for the price.

    3 night family trip, Nov 26, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Didn't like any thing over there . Staff was road and just discsting place

    4 night family trip, Nov 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful and Updated

    We are the returning customer. We know that the hotel has been undergoing a renovation since 2019. Since we stayed in the weekends, there is no renovation and we would not be bothered by the renovation noise. This time, we have the renovated one bedroom suite. The deco is very updated. The suite is big, comfortable and clean. We definitely will come back.

    Clara, 1 night family trip, Oct 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is currently under renovation. The suite that we stayed in is is very spacious and comfortable.

    Clara, 2 night family trip, Sep 25, 2020

    Verified Hotels.com guest review

See all 720 reviews