Guests
All properties in Ashland, Virginia, United States of America

Tru by Hilton Ashland

No-frills hotel in Ashland

  • Free breakfast, free WiFi and free parking
From
£77

Image gallery

  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
  • Room, 2 Queen Beds - Bathroom
  • Room, 1 King Bed, Accessible (Hearing) - Bathroom
  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room. Image 1 of 21.
1 / 21Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
101 North Carter Road, Ashland, 23005, VA, United States of America
8.4.Very good.
  • Our stay was very good. We were permitted to register early (2 hours) because we did not…

    Sep 25, 2021

  • The place is nice, obviously new. Still working through the kinks. There was no soap in…

    Sep 17, 2021

See all 129 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests

Guests rated location

Easy parking
Dining options
Convenient
Safe
Quiet

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • Fitness centre
    • Business centre
    • 24-hour front desk
    • Coffee/tea in a common area
    • Free breakfast, free WiFi and free parking

    For families

    • Premium TV channels
    • Free toiletries
    • Iron/ironing board
    • Hair dryer
    • Blackout drapes/curtains
    • Lift

    What’s around

    • Randolph-Macon College - 25-minute walk
    • Ashland/Hanover Visitor's Center - 27-minute walk
    • James River Cellars Winery - 4.7 mi / 7.5 km
    • Hanover County Courthouse - 5.8 mi / 9.3 km
    • Hanover Country Club - 6 mi / 9.6 km
    • Hanover Tavern - 6 mi / 9.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Room, 1 King Bed
    • Room, 1 King Bed, Accessible, Bathtub
    • Room, 1 King Bed, Accessible (Hearing)
    • Room, 2 Queen Beds
    • Room, 2 Queen Beds, Accessible (Roll-In Shower)
    • Room, 2 Queen Beds, Accessible (Hearing)

    What’s around

    Landmarks

    • Randolph-Macon College - 25-minute walk
    • Ashland/Hanover Visitor's Center - 27-minute walk
    • James River Cellars Winery - 4.7 mi / 7.5 km
    • Hanover County Courthouse - 5.8 mi / 9.3 km
    • Hanover Country Club - 6 mi / 9.6 km
    • Hanover Tavern - 6 mi / 9.6 km
    • Kings Dominion - 7 mi / 11.3 km
    • Hanover Wayside Park - 7.5 mi / 12 km
    • Meadow Event Park - 8.1 mi / 13 km
    • The Crossings Golf Club - 8.1 mi / 13 km
    • The Hollows Golf Club - 9.4 mi / 15.1 km

    Getting around

    • Richmond, VA (RIC-Richmond Intl.) 27-min drive
    • Ashland Station 26-min walk
    • Richmond Staples Mill Road Station 16-min drive
    • Richmond Main Street Station 20-min drive
    map
    See on map
    101 North Carter Road, Ashland, 23005, VA, United States of America

    At a glance

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free breakfast daily
    • Coffee/tea in a common area

    Things to do

    • Fitness facilities

    Working away

    • Business centre

    Services

    • 24-hour front desk

    Facilities

    • Lift

    Accessibility

    • Braille or raised signage
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Visual alarms in hallways

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Fees & policies

    PetsPay at property

    • Service animals exempt from fees

    Hygiene & cleanliness

    Personal protective equipment, including masks, will be available to guests.

    Masks are required in public areas.

    Contactless check-in is available.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

    Policies

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

    Also known as

    • Tru by Hilton Ashland Hotel
    • Tru by Hilton Ashland Ashland
    • Tru by Hilton Ashland Hotel Ashland

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Tru by Hilton Ashland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing is available.
    • Yes. Nearby restaurants include Cracker Barrel (11-min walk), Brick Oven Pizza (13-min walk) and Starbucks (13-min walk).
    • Maintain your daily exercise routine at the gym.
    8.4.Very good.
    • 8.0.Very good

      Clean but No Soap

      Everything was great!! The only complaint we had was as others have said. They were out of soap to wash your hands. All they had were two lotions. We staying at another Tru and they were out of body wash, so it must be a thing with those squeeze bottles. Not really a fan of those because they are not very COVID friendly either. But other than that it was very clean and new!!

      Laurie, 1 night family trip, Sep 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      NIce hotel. Nice amenities.

      Nicholas, 1 night trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      More staff needed

      The hotel was nice and the night staff was great. Breakfast was disappointing. The gentleman in charge of refilling the breakfast area was asked multiple times for coffee, creamer, syrup, eggs, yogurt, and he would just look at the person asking and do nothing to fix the issue. Garbage cans were overflowing. The swimming area had no towels. I watched as the front desk person tried to help the person in charge of breakfast, which is great, but 6 groups wanted to check out and couldn’t.

      Amy, 2 night family trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place for King's Dominion!

      Very nice vibe and a great place to stay for King's Dominion. This would definitely be my choice again.

      Leonard, 1 night trip with friends, Aug 20, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Not Tru - More Like False

      After check in, we found our room was freezing cold and the TV wasn't working. We went to the front desk and was told to check the controls on the A/C unit. I explained that there were no controls on the A/C unit, the thermostat was wall mounted and it wasn't working properly. No explanation for the TV, but was told to check the A/C unit - which I had done already. What happened to the customer is always right? He said he would call the engineer, but he wouldn't check the room himself. After 30 minutes of freezing and no TV or signs of the engineer, the front desk reluctantly agreed to change the room. The new room was fine, but had two hand lotions and no soap by the bathroom sink. Shower had no body wash, just shampoo and conditioner. Not sure how housekeeping managed to screw up color coded tubes that dispense soap, lotion, shampoo and conditioner. Not impressed with Tru. Quality controls need considerable improvement. Ashland is supposed to be the center of the universe, but this Tru property seems to be out of orbit.

      Stephen, 1 night family trip, Aug 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good for short stay

      Good but small room. Unusual setup. 24/7 coffee a blessing. Lots of unmasked kids & others. Lots of highway noise

      1 night trip, Aug 11, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Clean and adequate.

      Ok except for continuous music from the adjoining pool area. No microwave or coffee maker.

      Sue, 2 night trip, Aug 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay, just as advertised. Brand new hotel.

      1 night family trip, Aug 3, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Cheap and cheerful

      Brand new and spotless! Decoration was cheerful and everything worked. The breakfast was just enough to get me going for a long trip

      Craig, 1 night trip, Jul 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Tru by Hilton was extremely clean and eco friendly and we received excellent service even when checking in at midnight. I will be on the lookout for this chain of hotel when needing a hotel again!

      Kami, 1 night family trip, Jul 2, 2021

      Verified Hotels.com guest review

    See all 129 reviews