Located near a train station, Hotel Metropol Basel is a great choice for a stay in Basel. Guests can enjoy the 24-hour fitness centre, and buffet breakfast is available daily. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.
Languages
English, French, German
At a glance
Hotel size
46 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (CHF 30 per night)
On-site valet parking (CHF 30 per night)
On-site extended parking (CHF 30 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 1980
Safe-deposit box at front desk
24-hour fitness centre
Accessibility
Lift
Handrails in stairwells
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Memory-foam mattress
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 30 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs CHF 30 per night
Valet parking costs CHF 30 per night
Extended parking costs CHF 30 per night
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel
Frequently asked questions
Does Hotel Metropol Basel offer free cancellation for a full refund?
Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropol Basel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropol Basel?
Yes. Self-parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Metropol Basel?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Metropol Basel?
No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.
What is there to do at Hotel Metropol Basel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hotel Metropol Basel like?
Hotel Metropol Basel is in Sankt Alban, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo.
Hotel Metropol Basel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Darren
Darren, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Yee Lin
Yee Lin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Not excellent but not terrible either
Overall a comfortable stay with large, comfortable, warm rooms. When we arrived there were no staff on reception despite advice that there would be until 10:30 so we had to go to the hotel next door to check-in. Unfortunately, because there are no staff at night, smokers congregate in the canopied entrance with the doors constantly opening and thus all the communal areas stank of cigarettes. This did dissipate by the following day but it wasn’t a great arrival especially as the smokers made little effort to move as we tried to lug our suitcases through them up the staircase.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Good location
Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
HI DAE
HI DAE, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
Excellent Stay
To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.
Allan
Allan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
A very pleasant stay
A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Peter
Peter, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Corinne
Corinne, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
Lovely hotel close to the train station. Plenty of restaurants nearby. Friendly helpful staff. Enjoyed our stay.
Only downside was I wanted twin beds which I thought was guaranteed and not a request.
James
James, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Sept 2024
Quick stopover
Perfect for our 1 night stop over in Basel
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Sept 2024
Hard to find but good place and great location.
The hotel was very hard to find. It is one of maybe three different lodging hotel brands that belong to the same company and so they share the same doors, somewhat. No elevator. My elderly mother missed a step and fell almost hitting her head on some kind of dresser at the front entrance, but thankfully she just missed it. Other than that, the staff was very friendly and accommodating. The room was what you would expect on average and was comfortable. Location was great being right next to Basel SBB.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Very well located with helpful staff who provided excellent advise. The only drawback for me was a complicated shower. Minor challenge.
Terry
Terry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Lee
Lee, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jul 2024
.
Edward
Edward, 1-night trip
Verified Ebookers guest review
8/10 Very good
18 Jul 2024
The property was perfectly located for my needs after arriving via train from Germany. It was also very clean, however the room was incredibly stuffy and hot. There was no ability to change or modify the temperature in the room and We could not open the windows so it was pretty uncomfortable even though it wasn’t a particularly hot day. I might opt for an alternative hotel in the summer.
Heidi
Heidi, 1-night family trip
Verified Expedia guest review
2/10 Poor
15 Jul 2024
r
r, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Jul 2024
Nice and spacious
Nice spacious room on the 5th floor. It was clean and complete.
Would have been perfect if there was airco
Jan-Willem
Jan-Willem, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 Jul 2024
One night stop. There was no air conditioning, no fan, the windows being open wasn’t an option bc of the street noise and light. It was so hot and uncomfortable in our room we hardly slept.
However if you were to go in the winter it would be a nice hotel. The location is very close to the train station. It was clean.
theresa
theresa, 1-night romance trip
Verified Expedia guest review
6/10 Good
9 Jul 2024
Good location but…
Hotel is well located, next to the train station and close to main attractions. Rooms are ok but service was a bit deceptive. We weren’t able to get an early check-in and ended up with 1 large bed instead of 3 as we had requested. This hotel is not ideal for family.
Frederick
Frederick, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jul 2024
Good location, easy access
mahnaz
mahnaz, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2024
Great stay!
We loved the helpfulness of the staff. They were very helpful!!
Christine
Christine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
Next to airport.
David
David, 1-night business trip
Verified Expedia guest review
8/10 Very good
20 Jun 2024
Nice stay, wonderful staff, very clean, great location. a few minor negatives, twin room was a bit on the small side, outside needs a pressure jet cleaning and some of the interior decor is a bit tired.