Overlooking the ocean, The Cliff Bay is a luxurious retreat that harmonizes natural beauty with modern comforts. Unwind at the poolside bar, indulge in a Michelin-starred meal at one of three restaurants or treat yourself to rejuvenating spa treatments. Guests praise the helpful staff and enjoy activities like tennis and bike rentals.
Reviews
Loved by guests
9.8 out of 10, Loved by guests
Top-rated by travellersTop-rated by travellers
Popular amenities
Airport transfer
Parking available
Free Wi-Fi
Main amenities (12)
Daily housekeeping
Near the beach
3 restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Outdoor tennis court
Fitness centre
Sauna
Steam room
Self parking
Children's pool
Hot tub
For families (6)
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Playground on-site
Private bathroom
Separate bath and shower
The current price is £323
£323
includes taxes & fees
28 May - 29 May
Why we love this property
Work and play paradise
Tackle business tasks in the hotel's meeting rooms and business centre, then melt away stress with spa treatments. A waterfront location adds scenic charm.
Waterfront spa sanctuary
The full-service spa offers daily treatments in scenic outdoor areas and couples rooms. A sauna, hot tub, and peaceful garden complete this waterfront haven.
The Cliff Bay, by PortoBay puts you a short five-minute drive from Funchal Marina. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Il Gallo d'Oro, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
202 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Half Board rate plans do not include drinks.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 15 per day)
Uncovered on-site extended parking (EUR 10 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Bar/lounge
Poolside bar
24-hour room service
Travelling with children
Children's pool
Playground
Babysitting (surcharge)
What to do
Tennis
Pool table
Beach nearby
Ecotours nearby
Golfing nearby
Scuba-diving nearby
Working away
Business centre
Meeting rooms
Conference space (646 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Garden
Terrace
Library
Fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
At least 80% organic food
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
Reception hall
Accessibility
Lift
Wheelchair-accessible registration desk
Bathroom emergency pull cord
Room amenities
Be entertained
43-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Spa at The Cliff Bay has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Dining
Il Gallo d'Oro – This restaurant specialises in international cuisine and serves breakfast and dinner. 2-star Michelin rating.
The Rose Garden – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
The Blue Lagoon – This beach restaurant specialises in international cuisine and only serves lunch. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 33.50 per room (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 80.0 per night
Parking
Covered self-parking costs EUR 15 per day
Uncovered extended parking costs EUR 10 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Drinks are not included in rate plans that include meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Bay Cliff
Cliff Bay
Cliff Bay Funchal
Cliff Bay Hotel
Cliff Bay Hotel Funchal
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Hotel Madeira
Cliff Bay Porto Funchal
The Cliff Bay (Porto Bay) Madeira/Funchal
The Cliff Bay Hotel
The Cliff Bay Funchal
The Cliff Bay Hotel Funchal
Frequently asked questions
Does The Cliff Bay, by PortoBay offer free cancellation for a full refund?
Yes, The Cliff Bay, by PortoBay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Cliff Bay, by PortoBay?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at The Cliff Bay, by PortoBay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Cliff Bay, by PortoBay?
Yes. Self-parking costs EUR 15 per day. Extended parking costs EUR 10 per day.
Is an airport shuttle service offered by The Cliff Bay, by PortoBay?
Yes, an airport shuttle is available. The charge is EUR 33.50 per room one-way.
What are the check-in and check-out times at The Cliff Bay, by PortoBay?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at The Cliff Bay, by PortoBay?
No, this hotel doesn't have a casino, but Madeira Casino (16-min walk) is nearby.
What is there to do at The Cliff Bay, by PortoBay and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Cliff Bay, by PortoBay also has an outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near The Cliff Bay, by PortoBay?
Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and ocean views.
What's the area around The Cliff Bay, by PortoBay like?
The Cliff Bay, by PortoBay is located on the waterfront, a short 9-minute walk from Lido Bathing Complex and 16 minutes' walk from Madeira Casino.
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Reviews
The Cliff Bay, by PortoBay Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
9.8
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, plentiful, and with a wide spread of choices. (14 reviews)
The spa was very relaxing and offered lovely treatments. (5 reviews)
The pool area was stunning, with beautiful seating options, attentive staff, and always available chairs. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
View
Location
Room
Food
Breakfast
Amenities
Gardens
Restaurant
Islands
Reviews
Verified
10/10 Exceptional
28 Feb 2026
Great room, great service and very clean.
Tobias
Tobias, 7-night trip
Verified
8/10 Very good
11 Apr 2026
My stay was very relaxing and peaceful. Everyone is different, but I would have preferred a buffet in the evening instead of a restricted section from a menu list. Overall, it wasn’t bad at all
Everything was perfect the staff answered questions gave you great information and room was clean can’t wait to come back with kids and their kids
nancy
nancy, 3-night trip
Verified
10/10 Exceptional
24 Sept 2025
Hotel was great. Very friendly staff. Food was good at all restaurants
Balvinder
Balvinder, 4-night trip
Verified
10/10 Exceptional
27 May 2025
Beautiful, access to the ocean, great location, great staff
Makenzie
Makenzie, 3-night trip
Verified
10/10 Exceptional
7 Sept 2025
Well maintained, good location with amazing views and great service
Raad
Raad, 4-night trip
Verified
10/10 Exceptional
3 Dec 2025
For a long time I wanted to stay and did read many reviews the hotel is all people rave about and more ! Amazing balcony views and i did enjoy the view of the Port of Funchal it really has the best location in Funchal . The rooms are spacious with a very private balcony (6th floor) extremely comfortable beds. The service was excellent from everyone we met .
Roberto
Roberto, 3-night trip
Verified
10/10 Exceptional
17 Oct 2025
Beautiful hotel with lots of touches that elevated it- the flower displays are stunning, the staff are friendly, helpful and attentive. Breakfast was fabulous. We will be back !
Simon
Simon, 7-night trip
Verified
10/10 Exceptional
2 Dec 2024
Wonderful hotel at top end of Madeira. Spotlessly clean, friendly staff and good breakfast.
Ron
Ron, 8-night trip
Verified
10/10 Exceptional
12 Dec 2023
Amazing hotel, great location and water view
Great dinning option
Ana
Verified
10/10 Exceptional
13 May 2025
The location and views were amazing. Staff were helpful attentive throughout our whole stay. Would definitely go back.
Emma
Emma, 7-night trip
Verified
10/10 Exceptional
28 Jul 2024
Great place for a vacation. Large rooms, great loungers by the pool, and water access.
Vanessa
Vanessa, 5-night trip
Verified
10/10 Exceptional
30 Aug 2024
Phenomenal hotel & staff. It’s close in proximity to so many activities or you can choose to stay and relax while having the best views!
Carolyn
Carolyn, 3-night trip
Verified
10/10 Exceptional
7 Jun 2025
Great hotel, fantastic service. Highly recommended.
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
7 Mar 2024
Staff helpful, restaurant excellent and facilities very goid
Janet
Janet, 4-night trip
Verified
10/10 Exceptional
22 Jan 2026
This was possibly our best hotel experience ever. It was my husband's 50th birthday and management helped to make it truly special.The hotel room and facilities were stunning. The Cliff Bay is very well located, on a beautiful bay a few minutes walk away from the port area (I would recommend this distance away from the cruise ships). We enjoyed a couple of meals from room service (best burger ever...and we've tried many). On the opposite side of the scale, the Il Gallo D'Oro Michelin experience was extraordinary...food art and superb service. The hotel is in perfect condition and manages to be elegant and contemporary and yet have charm and feel warm. I would definitely recommend this hotel to others and consider returning. An unforgettable stay.
Catherine
Catherine, 4-night trip
Verified
10/10 Exceptional
24 Oct 2024
Lovely place. Beautiful view and fantastic amenities
Riccardo
Riccardo, 3-night trip
Verified
10/10 Exceptional
28 May 2025
Beautiful property. Great location. Kudos to Marla at the front desk. So kind and helpful.
Derek
Derek, 3-night trip
Verified
10/10 Exceptional
9 Jan 2024
We loved the Avista restaurant. Good and sea view were great.
janice
janice, 3-night trip
Verified
10/10 Exceptional
17 Mar 2024
Excellent view and pretty garden. Food was wonderful.
Soonkie
Soonkie, 4-night trip
Verified
10/10 Exceptional
18 Dec 2023
We love the property, views, location, amenities, and most importantly, the staff for their professionalism, respectable, thoughtfulness, and kindness.
Opal G D
Opal G D, 7-night trip
Verified
10/10 Exceptional
13 Jul 2024
I like the view of the resort. I enjoy the peacefulness of the surrounding. I would highly recommend this hotel for everyone.
Sandy
Sandy, 5-night trip
Verified
10/10 Exceptional
17 Dec 2023
It’s a good hotel with the best view. We love here.
Jialin
Jialin, 1-night trip
Verified
10/10 Exceptional
29 Feb 2024
From the moment we arrived the service was 5 stars!! Very attentive to our needs and extremely helpful. Our room was beautiful and the food at the hotel is wonderful. Highly recommend staying and dining here.