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The Cliff Bay

Photo gallery for The Cliff Bay

Aerial view
Beach nearby
Beach nearby
Beach nearby
Indoor pool, outdoor pool

Overview of The Cliff Bay

The Cliff Bay

5.0 star property
Waterfront hotel in São Martinho with 3 restaurants and spa

9.8/10 Exceptional

762 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £241
Price available on 15/4/2023
Map
Estrada Monumental 147, Funchal, 9004-532

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In São Martinho
  • Madeira Botanical Garden - 26 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Hole in One - 2 min walk
  • Pizzeria Luigi - 5 min walk
  • Reid's Pool Bar - 3 min walk
  • Borracheiros - 4 min walk
  • Chalet Vicente - 2 min walk
Map

About this property

The Cliff Bay

The Cliff Bay offers an airport shuttle (available 24 hours) for EUR 33.50 per room one-way. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Il Gallo d'Oro, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say good things about the helpful staff and beach.

Languages

English, French, German, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Half Board rate plans do not include drinks.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Portuguese

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving features in guest rooms
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Spa at The Cliff Bay has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Dining

Il Gallo d'Oro – This restaurant specialises in international cuisine and serves breakfast and dinner. 2-star Michelin rating.
The Rose Garden – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
The Blue Lagoon – This beach restaurant specialises in international cuisine and only serves lunch. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 33.50 per room (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 40.0 per night
  • Rollaway beds are available for EUR 80.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>
Drinks are not included in rate plans that include meals.
Property registration number 6699

Also known as

Bay Cliff
Cliff Bay
Cliff Bay Funchal
Cliff Bay Hotel
Cliff Bay Hotel Funchal
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Hotel Madeira
Cliff Bay Porto Funchal
The Cliff Bay (Porto Bay) Madeira/Funchal
The Cliff Bay Hotel
The Cliff Bay Funchal
The Cliff Bay Hotel Funchal

Frequently asked questions

Does The Cliff Bay offer free cancellation for a full refund?
Yes, The Cliff Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Cliff Bay?
As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at The Cliff Bay on 15 Apr 2023 start from £241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Cliff Bay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Cliff Bay?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at The Cliff Bay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Cliff Bay?
Yes, there's free self parking.
Is an airport shuttle service offered by The Cliff Bay?
Yes, an airport shuttle is available. The charge is EUR 33.50 per room one-way.
What are the check-in and check-out times at The Cliff Bay?
You can check in from 2 PM - 2 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at The Cliff Bay?
No, this hotel doesn't have a casino, but Madeira Casino (14-min walk) is nearby.
What is there to do at The Cliff Bay and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Cliff Bay also has an outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near The Cliff Bay?
Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and ocean views.
What's the area around The Cliff Bay like?
The Cliff Bay is located on the waterfront in São Martinho, a short 9-minute walk from Lido Bathing Complex and 14 minutes' walk from Madeira Casino. Travellers love the hotel's prime location.

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in every form
Verified Expedia guest review

10/10 Exceptional

J, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely gorgeous views friendly staff. Comfortable rooms Beautiful island
angela, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Suzanne, 3-night trip
Verified Expedia guest review

8/10 Very good

In my opinion the Hotel does not pay enough attention to guests using hand sanitisers etc. and allowing a vast number of guests in the The Rose Garden at breakfast time to pick up bread etc with their hands! Surely some signage requesting to use the sanitiser provided and not to pick up articles with their bare hand should be on display.
Thomas, 14-night trip
Verified Expedia guest review

10/10 Exceptional

The bar staff were slow All other services were good
James, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service and friendliness of staff.
Jwan, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Fantastic property in a great location in Funchal. Highly recommended for both the amenities and the friendliness of the staff
Ryan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff
Poupak, 3-night trip
Verified Expedia guest review