See all properties

Queens Hotel Cheltenham

4.0 star property
Cheltenham hotel with restaurant and bar/lounge

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Queens Hotel Cheltenham

View from room
Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk
Serves lunch and dinner
Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Reception fireplace
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is £86
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

Superior Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

Superior Room, 1 Queen Bed, Ensuite, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Executive Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Breakfast, lunch, dinner served; British cuisine

Malmaison Cheltenham

Pet-friendly
Parking available
Free WiFi
Restaurant
8.4 out of 10, Very good, (859)
The price is £72
includes taxes & fees
19 Jan - 20 Jan
Malmaison Cheltenham
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
The Promenade, Cheltenham, England, GL50 1NN

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • The Promenade - 6 min walk
  • Cheltenham General Hospital - 11 min walk
  • Pittville Park - 3 min drive
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 19 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Bar Fever Cheltenham - ‬7 min walk
  • ‪Imperial Gardens - ‬3 min walk
  • ‪Côte - ‬4 min walk
  • ‪No. 131 - ‬2 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk

About this property

Queens Hotel Cheltenham

When visiting Cheltenham, Queens Hotel Cheltenham is a great choice to consider. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Victoria's, which serves lunch and dinner. Other highlights at this eco-friendly hotel include a terrace and a garden. The helpful staff and overall property condition get great marks from fellow travellers.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 15 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 3
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victoria's – This restaurant serves lunch and dinner.
The Gold Cup Bar – This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 20.00 per person
  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Self-parking costs GBP 15 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham

Frequently asked questions

Does Queens Hotel Cheltenham offer free cancellation for a full refund?
Yes, Queens Hotel Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Queens Hotel Cheltenham?
Yes, dogs are welcome. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Queens Hotel Cheltenham?
Yes. Self-parking costs GBP 15 per night. Electric car charging is available.
What are the check-in and check-out times at Queens Hotel Cheltenham?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Queens Hotel Cheltenham and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Queens Hotel Cheltenham also has a garden.
Are there restaurants at or near Queens Hotel Cheltenham?
Yes, there's an on-site restaurant, Victoria's.
What's the area around Queens Hotel Cheltenham like?
Queens Hotel Cheltenham is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 6 minutes' walk from The Promenade. Travellers say that the local area is good for shopping and very central.

Queens Hotel Cheltenham Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Nice hotel, good breakfast. Service was slow, especially in bar, where they seemed short staffed - one guy doing drinks and room service. Positioning of the bed in room 108, was not great, one of the posts of the four poster is too close to bathroom door , if you open it from wrong angle you trap your hand, I did this and snapped my bracelet- not happy!
Simon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had a lovely stay - hotel was fab although a bit tired in places ! Staff very helpful and friendly, breakfasts delicious ! Would definitely stay again!
Inner staircase
Xmas tree in reception
Outside
Barbara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gillian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Even though I only stayed the one night I could not fault the service or any of the staff from the reception to the waiting staff and the evening bar person Excellent I will definitely be going back Thank you Ron From Cheshire
Ronald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alexander, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Highly recommend location, staff , facilities
Denisr, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Staff were super friendly and they we very kind. Food, location and,atmosphere was wonderful.
Louise, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Christmas treat
Generally it was excellent. The only complaint was the lack of hot enough water for a bath. Also the shower was just warm enough for me so I would prefer to have hotter water. Everything else was excellent
Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

Claire, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Really friendly staff
Lucy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
A lovely hotel, great service
Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sze Tsun Eric, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Lovely hotel with parking in central location.
Amanda, 1-night trip
Verified Hotels.com guest review

6/10 Good

c, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel and staff were excellent, my husband was unwell so we left early which was out choice. Your receptionist on Sunday morning was very helpful when we checked out and asked if there was anything she could do for my husband which was very nice of her, but he just wanted to get home as he was feeling poorly
Gail, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pros - - Lovely looking hotel, cosy and comfortable - Great location, parks around, Montpellier street and access to the Promenade with shops, food, main Cheltenham spots easy to reach by walking - All staff were very welcoming, helpful and accommodating even when things went wrong - good service - moved me to a more comfortable room on arrival - came to help when TV wasn’t working etc. - kindly apologetic when my room phone wasn’t working - Gluten free food options in dining - enjoyed breakfast and dinner - Lovely looking comfortable restaurant and cosy bar Cons - - Needed water at night and phone would not connect to reception or room service - had to walk down myself to get a bottle - Only Freeview - no Smart TV / Streaming - Would have liked more food options for vegetarian and gluten free (only 1 main, starter and dessert currently) - perhaps more varieties of bread / pastries - although that said atleast the basics are there (which is still not the case in many hotels!) - 1 bread and 1 cereal No - Room service appeared to have an additional £7.50 charge per tray which I’ve never seen before and put me off ordering anything to my room - Would have loved to see a spa / gym
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vijay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

john, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed my stay here. The staff were excellent and the location is very accessible.
Kristopher, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The staff was excellent, especially the restaurant and bar staff. So pleasant and efficient.
Janet, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and great staff. Can’t ask for more from a hotel.
Kristopher, 2-night business trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
3:00 PM