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All-inclusive beachfront property with spa, near Playa La Audiencia
The whole property was overwhelming by its size. However, never got lost as ALL the staff…
Feb 7, 2020
Other than the food and the internet it was great
Jan 27, 2021
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Guests under 11 years old are not allowed in the spa.
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge
WiFi is available in guestrooms for USD 12 per day (rates may vary)
WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)
Wired Internet access is available in public areas for USD 7 per hour (rates may vary)
Local area shuttle service is offered for an extra charge
Guests under 11 years old are not allowed in the spa.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
We called ahead and even have confirmation at check-in is at noon This hotel is 90% empty The front desk operator so we have to wait till 3 o’clock I made us hang out with our luggage in the lobby Locker on the grounds going to restaurants there’s nobody here Is this the way you treat people nowadays Hotel management should be careful with a person like this because there won’t be a future as many people like myself will never return here or with this hotel group Barcelo
Vince, 1 night trip, Jan 22, 2021
Verified Hotels.com guest review
Place was clean, extra precautions with hand sanitizer everywhere and temperature check at the entrance of every restaurant
Juan, 3 night family trip, Jan 11, 2021
Verified CheapTickets guest review
Great place for a getaway We really enjoyed staying there for 4 days
Ptty, 3 night family trip, Jan 7, 2021
Verified Expedia guest review
This hotel should not be advertising all inclusive packages, it is the worst all inclusive hotel I’ve ever stayed at. Food is horrible and and not much of it. Same thing with drinks. The beach has to many rocks only one small section didn’t have rocks and you better hurry or you’ll and up on the section with rocks. We ende up leaving the hotel during the day for beach time and food and also at night for dinner. I can keep going and going but you get the idea.
Casillas, 4 night romance trip, Oct 7, 2020
Verified Expedia guest review
very good experience. everything was perfect. we really enjoyed our vacation at Karmina
maria, 3 night family trip, Sep 9, 2020
Verified Expedia guest review
El servicio es excelente, la bebida esta bien, la comida regular y la cama muy mal
Jose, 4 night romance trip, Sep 6, 2020
Verified Expedia guest review
Beautiful hotel and great customer service, the food on the other hand isn't good at all, has no flavor. We decide to switch hotels to Gran Festival, food is way better at this new property.
Maria, 3 night romance trip, Sep 1, 2020
Verified Expedia guest review
Excellent staff real kind and helpful, only downside is the pools need attention, my niece got a knee cut on one of the them , some loose tile but hotel took care of medical expenses, either then that incident everything was great .
R.Palafox, 3 night family trip, Aug 13, 2020
Verified Expedia guest review
Todo estuvo perfecto espetó la comida no todos los días que estuvimos fue la misma comida y de muy mala calidad.
3 night family trip, Aug 4, 2020
Verified Expedia guest review
Rooms very comfortable, pool was dirty, food was not good, Drinks were water down, no flavor low quality, very bad servise, they try to save on labor and had minimum amouth of employes they were running, but astaff was frendly not their fault, I was expecting to have a better stay due to the category of place
Victor, 2 night trip, Jul 10, 2020
Verified Hotels.com guest review
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