North Lakes Hotel And Spa puts you within a 10-minute drive of Ullswater. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. An indoor pool, a bar/lounge and a health club are other highlights. Fellow travellers love the helpful staff.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Children's menu
Working away
Business centre
Meeting rooms
Conference space (732 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1985
Safe-deposit box at front desk
Terrace
Fireplace in reception
Health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Grab bar near toilet
Accessible bath
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 to 19.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed for Christmas Day and New Year's Eve:
Dining venue
Pool, spa, & gym (if applicable)
Facility access costs GBP 15 per person, per stay. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith
Frequently asked questions
Does North Lakes Hotel And Spa offer free cancellation for a full refund?
Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at North Lakes Hotel And Spa?
Yes, there's an indoor pool.
Are pets allowed at North Lakes Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at North Lakes Hotel And Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at North Lakes Hotel And Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at North Lakes Hotel And Spa and nearby?
North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near North Lakes Hotel And Spa?
Yes, Penrith offers al fresco dining and local cuisine.
What's the area around North Lakes Hotel And Spa like?
North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle.
North Lakes Hotel And Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
12 Dec 2024
Joanne
Joanne, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Tracy
Tracy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Don’t go, I just want to it quiet for when I go.:)
I’d rather not say too much as I don’t want it to get too busy for when I used it again. :)
JP
JP, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Great staff. Food was excellent. Great location for hikes
Jordan
Jordan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
George
George, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Kirsten
Kirsten, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
David
David, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
The best there is.
Beautiful, faultless hotel.
Ian
Ian, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Joanne
Joanne, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
22 Oct 2024
Definitely not a 4-Star stay
The foyer was pleasant and staff throughout did their best to accommodate.
However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard.
The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning.
Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan!
Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards.
While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
JP
JP, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Relaxing stay
Perfect hotel very clean had everything you need, will definitely be back.
Sonya
Sonya, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Benjamin
Benjamin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Fab weekend stay
Staff very friendly and accommodating. Could have walked into Penrith. Plenty parking. Lovely pool, hot tub and steam room. Will definitely return.
Janet
Janet, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Disappointing
Very disappointed the hotel could not provide breakfast early only late slots available we had business appointments and could not do the later times hotel unwilling to accommodate us.
Nicholas
Nicholas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Disappointing
Quite disappointed was on a business trip and could got not get breakfast at an early time as there was a coach trip that blocked out all the early appointments for breakfast. So annoyingly had to travel into town. Hotel could not accommodate us even though there were only 2 of us
Nicholas
Nicholas, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
r
r, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Kate
Kate, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Andy
Andy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sept 2024
Easy to find. Tastefully decorated.
David
David, 1-night family trip
Verified Expedia guest review
6/10 Good
15 Sept 2024
To be honest a nice hotel with a wonderful restaurant. However the staff and their attention to customer service lacked somewhat and the Spa for £15 per person extra charge was a disappointment. Would not go back to stay on the hotel or the spa but would consider returning to the restaurant.