North Lakes Hotel And Spa

4.0 star property
Hotel with spa, near Penrith Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Family Suite | Individually decorated, desk, iron/ironing board, free WiFi
Lobby
Indoor pool, pool loungers
Food and drink

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Spa
  • Electric vehicle charging point
  • Pool
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £105
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Cosy Double

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Family Suite

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Superior Double Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Family Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Ullswater Road, Penrith, England, CA11 8QT

What's nearby

  • Penrith Castle - 10 min walk
  • Rheged - 2 min drive
  • Ullswater - 7 min drive
  • Lowther Castle and Gardens - 15 min drive
  • Whinfell Forest - 15 min drive

Getting around

  • Carlisle (CAX) - 38 min drive
  • Newcastle (NCL-Newcastle Intl.) - 91 min drive
  • Penrith Station - 9 min walk
  • Langwathby Station - 13 min drive
  • Appleby Station - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪The Rooster - ‬5 min walk
  • ‪Subway - ‬3 min walk
  • ‪Morrisons Cafe - ‬13 min walk

About this property

North Lakes Hotel And Spa

North Lakes Hotel And Spa puts you within a 10-minute drive of Ullswater. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. An indoor pool, a bar/lounge and a health club are other highlights. Fellow travellers love the helpful staff.

Languages

Bulgarian, Croatian, Danish, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

At a glance

Hotel size

  • 84 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (732 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Grab bar near toilet
  • Accessible bath

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 to 19.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 15 per person, per stay. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Does North Lakes Hotel And Spa offer free cancellation for a full refund?
Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at North Lakes Hotel And Spa?
Yes, there's an indoor pool.
Are pets allowed at North Lakes Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at North Lakes Hotel And Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at North Lakes Hotel And Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at North Lakes Hotel And Spa and nearby?
North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near North Lakes Hotel And Spa?
Yes, Penrith offers al fresco dining and local cuisine.
What's the area around North Lakes Hotel And Spa like?
North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Joanne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Don’t go, I just want to it quiet for when I go.:)
I’d rather not say too much as I don’t want it to get too busy for when I used it again. :)
JP, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff. Food was excellent. Great location for hikes
Jordan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kirsten, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The best there is.
Beautiful, faultless hotel.
Ian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Definitely not a 4-Star stay
The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
Amanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JP, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing stay
Perfect hotel very clean had everything you need, will definitely be back.
Pool and spa area
Sonya, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Benjamin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fab weekend stay
Staff very friendly and accommodating. Could have walked into Penrith. Plenty parking. Lovely pool, hot tub and steam room. Will definitely return.
Janet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Disappointing
Very disappointed the hotel could not provide breakfast early only late slots available we had business appointments and could not do the later times hotel unwilling to accommodate us.
Nicholas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Disappointing
Quite disappointed was on a business trip and could got not get breakfast at an early time as there was a coach trip that blocked out all the early appointments for breakfast. So annoyingly had to travel into town. Hotel could not accommodate us even though there were only 2 of us
Nicholas, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

r, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Kate, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Easy to find. Tastefully decorated.
David, 1-night family trip
Verified Expedia guest review

6/10 Good

To be honest a nice hotel with a wonderful restaurant. However the staff and their attention to customer service lacked somewhat and the Spa for £15 per person extra charge was a disappointment. Would not go back to stay on the hotel or the spa but would consider returning to the restaurant.
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ben, 1-night trip
Verified Hotels.com guest review