Hotel The Exchange

A fantastic hotel with such polite and helpful staff

Really surprised with the quality of room we got. We stayed in the Mary Antoinette. A cute little room enough for a couple on a short stay. Right on a Main Street but this room is at the back and very quiet. Would go back!

The man on checkin was brilliant and showed as to our room, the room was small but very clean and tidy value for money The lady on check out was not so good, when we went to check out she was on phone and comp ignored us waited a few minutes then just left my key card and walked out

When we first arrived we was told it was a non smoking hotel, I had booked a double room. When we went up to our hotel we was given a room which was no bigger than a box with two single bed and the only room we would’ve had was to walk down a straight line. The entire room stunk of smoke, both me and my partner aren’t smokers. So we went downstairs and told the receptionist to which her response was “have another room” we engaged in conversation which her to which she just answered short blunt answers and just handed us another door key. Whenever we left the hotel to explore we said good morning or good evening and there was no response. The hotel in all was quite nice but the furniture defiantly needed updating.

Great hotel. Great location central location and literally 5 min walk from Central Station . Didn't like our room and its theme though. Staff however were very friendly and welcoming. And the room itself while not to our style was clean and tidy