Experience upscale comfort at Hotel Silken Atlántica Santa Cruz, where modern amenities meet attentive service. Relax in the sauna or unwind with a meal at GASTROBAR-SOOK, and stay connected with free in-room WiFi.
Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005
What's nearby
Centro Comercial Meridiano - 2 min walk - 0.2 km
Heliodoro Rodriguez Lopez Stadium - 9 min walk - 0.8 km
Tenerife Auditorium - 9 min walk - 0.8 km
Palmetum of Santa Cruz de Tenerife - 10 min walk - 0.9 km
Plaza de Espana - 18 min walk - 1.5 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 20 min drive
Area shuttle (surcharge)
Restaurants
Meridiano - 5 min walk
McDonald's - 3 min walk
Sakura VII - 2 min walk
Subway - 5 min walk
Strasse Santa Cruz - 5 min walk
About this property
Hotel Silken Atlántida Santa Cruz
Hotel Silken Atlántida Santa Cruz offers a great location, putting you within a short 10-minute walk of Tenerife Auditorium. Guests can visit the fitness centre for a workout or grab a bite to eat at GASTROBAR-SOOK, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a hot tub and a sauna. Fellow travellers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
144 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per day)
On-site extended parking (EUR 15 per night)
Wheelchair-accessible parking on site
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Beach nearby
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Built in 2001
Safe-deposit box at front desk
Terrace
Fitness centre
Hot tub
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bath only
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
GASTROBAR-SOOK – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
GASTROBAR-SOOK – On-site coffee shop. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 40.0 per night
Parking
Self-parking costs EUR 15 per day
Extended parking costs EUR 15 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number B01568377
Also known as
Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife
Frequently asked questions
Does Hotel Silken Atlántida Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Silken Atlántida Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Silken Atlántida Santa Cruz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Silken Atlántida Santa Cruz?
Yes. Self-parking costs EUR 15 per day. Extended parking costs EUR 15 per night.
What are the check-in and check-out times at Hotel Silken Atlántida Santa Cruz?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Hotel Silken Atlántida Santa Cruz and nearby?
Hotel Silken Atlántida Santa Cruz has a sauna and a fitness centre.
Are there restaurants at or near Hotel Silken Atlántida Santa Cruz?
Yes, there's an on-site restaurant, GASTROBAR-SOOK.
What's the area around Hotel Silken Atlántida Santa Cruz like?
Hotel Silken Atlántida Santa Cruz is a short 9-minute walk from Tenerife Auditorium and 8 minutes' walk from Cesar Manrique Waterpark.
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Hotel Silken Atlántida Santa Cruz Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Aug 2024
Its was a great hotel glad that I booked it
mike
mike, 1-night trip
8/10 Very good
29 Oct 2024
Location
Peter
Peter, 1-night trip
10/10 Exceptional
2 Aug 2024
A great place with friendly staff, had a mini-emergency on our trip and they helped me locate a 24 hour pharmacy to get medicine!
Stephen
Stephen, 3-night trip
10/10 Exceptional
20 Jul 2024
Highly recommended
This is a great place to stay in Santa Cruz de Tenerife. Staff is friendly, the hotel is clean and placed near shopping centers, the auditorium, and main bus station.
Nolides
Nolides, 1-night trip
10/10 Exceptional
14 Feb 2024
Excellent hotel, perfect location
Really nice hotel. Clean, uptodate, beautiful room, central location and a friendly staff.
All we seek in a hotel.
Peter
Peter, 1-night trip
10/10 Exceptional
22 Aug 2022
Very helpful staff and excellent buffet breakfast.
x
x, 1-night trip
10/10 Exceptional
1 May 2024
VIP lounge was perfect for a group of 8 friends so we can gather and catch up on old times. The rooms were very comfortable and included breakfast was very good.
Jose
Jose, 4-night trip
8/10 Very good
26 Aug 2024
Everything was perfect..
MAIDER DA
MAIDER DA, 7-night trip
10/10 Exceptional
29 Sept 2023
Was a good short
Stay - rooom was big
ANDREI
ANDREI, 1-night trip
10/10 Exceptional
31 Aug 2024
Excelent
Marnie
Marnie, 2-night trip
10/10 Exceptional
17 May 2024
Location is great, it's no easy to arrive with cars
Francisco
Francisco, 3-night trip
8/10 Very good
21 Nov 2022
very convenient location
Jeffrey
Jeffrey, 5-night trip
10/10 Exceptional
5 Mar 2024
Silken Atlantida Santa Cruz de Tenerife
A nice, centrally located hotel withing walking distance of the bus station, concert hall and other tourist attractions, staff are friendly and attentive. Hotel is clean, modern with a nice bisyro restaurant, prices in which are reasonable and food quality is good
David
David, 1-night trip
10/10 Exceptional
15 Nov 2022
Great location
Very convenient for the main bus station and only a 15 minute walk into the heart of the city. Modern, clean and efficient hotel.
Kenneth
Kenneth, 2-night trip
10/10 Exceptional
25 Nov 2022
Very friendly staff. The hotel manager(Gabriel) was very professional, helpful and courteous Food was amazing. We are really enjoy our staying in Silken Atlántica in Tenerife .
Miguel
Miguel, 20-night trip
10/10 Exceptional
16 Apr 2023
Location is perfect near to bus station. Easy to got to Anaga walking routes.
Veli-Pekka
Veli-Pekka, 8-night trip
10/10 Exceptional
22 Mar 2024
5* as always.
We always have a great stay when we are here,superb location,friendly,efficient staff.They even remembered to give us our usual suite despite me forgetting to request it.
Christopher
Christopher, 1-night trip
8/10 Very good
16 Jan 2024
A good nights sleep
Great location close to the bus station. Because of Hotels.com reward system we were upgraded to a deluxe room on the 6th floor which was fab. Best feature was very comfy beds and TV had a casting function.
Susanne
Susanne, 1-night trip
6/10 Good
14 Jun 2024
Reception staff very good,bar/catering staff very rude unprofessional.
kevin
kevin, 2-night trip
8/10 Very good
10 May 2024
Area around the hotel extremely loud; I have been paid by PayPal but before check in, hotel was asking for identifying for my credit card ???? friendly personal; good breakfast - maybe I will come back
Herwart
Herwart, 2-night trip
10/10 Exceptional
4 Feb 2024
Huge comfortable room (Silken Club), ours was 1st fllor and overlooked main road but with little traffic noise due to good soundproofing. Massive double bed, quiet air con
Tracey
Tracey, 1-night trip
8/10 Very good
14 Mar 2023
Facility was clean. Staff very friendly. The price a bit high with no breakfast included. Area was safe and reasonably walkable.
Magne
Magne, 2-night trip
10/10 Exceptional
24 Feb 2023
Loved the glass elevator. Near walking to everything.
sylvia
sylvia, 4-night trip
8/10 Very good
6 Mar 2023
My friend and I had great time in this hotel. Our room was big and bright, breakfast had a big selection of food however coffee and warm drinks come from a vending machine so great.
The panoramic elevator for sure it is a plus!
We also used the parking available that made our life easier.
stefania
stefania, 3-night trip
8/10 Very good
31 Aug 2024
The receptionist was pretty helpful. It was confusing to find parking even though he did try to explain it. The amenities I’m sure are good, but they close at 9pm so you can’t really enjoy much in the evening after dinner. Room was fairly clean. What was most irritating is that there was a light directly above the door (inside the room) that you can’t turn off and it is fairly bright while trying to sleep. Very odd.