ibis Krakow Centrum

Photo gallery for ibis Krakow Centrum

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1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Overview of ibis Krakow Centrum

UNESCO Sustainable Travel Pledge

ibis Krakow Centrum

3.0 star property
Eco-friendly hotel with restaurant, connected to the convention centre, near National Museum

8.4/10 Very good

493 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Separate bedrooms
The price is £49
Price available on 21/8/2022
Ul. Syrokomli 2, Krakow, Lesser Poland, 30-102
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
For families
  • Private bathroom
  • Separate bedroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Krakow City Centre
  • Main Market Square - 14 min walk
  • Wawel Castle - 3 min drive
  • Royal Road - 14 min drive
  • Oskar Schindler Factory - 18 min drive
  • Wieliczka Salt Mine - 30 min drive

Getting around

  • Krakow (KRK-John Paul II - Balice) - 16 min drive
  • Krakow Lobzow Station - 6 min drive
  • Krakow Plaszow Station - 7 min drive
  • Krakow Prokocim Station - 9 min drive

About this property

ibis Krakow Centrum

3-star eco-friendly hotel in the heart of Krakow City Centre
You can look forward to a terrace, dry cleaning/laundry services and a bar at ibis Krakow Centrum. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A 24-hour front desk, a lift and tour/ticket information
  • Laundry services, ATM/banking services and luggage storage
  • Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All guest rooms at ibis Krakow Centrum feature perks, such as pillow menu and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones


English, French, German, Italian, Polish, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 6 floors


  • Check-in time from 4:00 PM until 8:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets allowed*
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Covered on-site self-parking (PLN 80 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business centre


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire


  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace


  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet


  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 42 per person (approximately)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 20 per pet, per day


  • Covered self-parking costs PLN 80 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Centrum Krakow
ibis Centrum Hotel
ibis Centrum Hotel Krakow
ibis Centrum Krakow
ibis Krakow
ibis Krakow Centrum
Krakow Centrum
Krakow ibis
Krakow ibis Centrum
ibis Krakow Centrum Hotel
Ibis Krakow Centrum Hotel Krakow
ibis Krakow Centrum Hotel
ibis Krakow Centrum Krakow
ibis Krakow Centrum Hotel Krakow

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Christian, 3-night trip
Verified Hotels.com guest review

6/10 Good

good budget hotel.
good location close to public transport. large choice for breakfast. not so good mattress, kept slipping off the bed. easy to find at night, just look for the JUBILAT store sign in red.
Tony, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

ridiculous incident
never experienced this ever in my life: the toilet would not flush when pressing the button ! I notified at the reception, they said they would get it fixed; then on my return to the room some hours later, same problem. After complaining, I was immediately given a different room.. It is surprising that this could happen... had the cleaning lady reported this immediately, this room wouldn't have been assigned to anyone, until fixed. The other incredible thing is that I had to wait 10-15 min for this room to be ready.... But there were many other available, the hotel was closer to empty than full I am sure. Other than this situation, my stay was ok.
Joaquin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to center and quiet!
Very close to city center in a very good and quiet location
rasmus tobias, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Check-in was quick and friendly. Room was very clean and the hotel was remarkably quiet for a Saturday night. The hotel is located steps away from the river walk that leads to the castle. It's a 15-stroll to the main market square. The hotel offers breakfast for a fee, luggage storage, and parking.
STEPHANIE, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Pleasantly surprised!
First time staying at ibis. I've heard a lot of negative things about it from other people. Much to my surprise it's a very modern and cosy and comfortable hotel. USB charger ports by the bedside which a lot of hotels don't have. It was warm, cosy and clean. When we asked for our room to be cleaned it was done thoroughly. Staff were always willing to help and super friendly. In the city centre and a 7 min walk to the old town. Highly recommend it!
3-night trip
Verified Hotels.com guest review

6/10 Good

Ayoub, 1-night trip
Verified Hotels.com guest review

6/10 Good

Definitely less attractive than expected
The hotel is central and quiet. However, we received a double bad room instead of the tween room we booked. There was no room service during our stay, even not something basic as changing the towels and discarding garbage. The hotel's parking is crowded, especially during the weekend, and expensive - 70 zl per day. The breakfast is basic and doesn't worth the money.
2-night trip
Verified Hotels.com guest review

6/10 Good

Staff were super friendly and helpful, breakfast was awesome, super centrally located. The only terrible thing is the pillows, like sleeping on a rock lol. I asked for a different pillow but nothing changed. Definitely bring your own, otherwise it's great.
5-night romance trip
Verified Expedia guest review