Mandarin Oriental Palace, Luzern

Luxury hotel with 4 restaurants, near Lake Side Promenade

Choose dates to view prices

Tue 6 Jan
Fri 9 Jan
January 2026
February 2026
Premium bedding, free minibar, in-room safe, individually decorated - Mandarin Oriental Palace, Luzern (Lucerne)
Property video
Suite, Lake View, Tower | Living area | Flat-screen TV, pay films - Mandarin Oriental Palace, Luzern (Lucerne)
Junior Suite (Panoramic) | Premium bedding, free minibar, in-room safe, individually decorated - Mandarin Oriental Palace, Luzern (Lucerne)
Lobby - Mandarin Oriental Palace, Luzern (Lucerne)
Tucked away near Loewenplatz, Mandarin Oriental Palace, Luzern offers an inviting retreat with a cozy library and 4 restaurants to choose from. Unwind at the SPA Bellefontaine or take in the views on the scenic terrace.
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Restaurant
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
£439
includes taxes & fees
12 Jan - 13 Jan 2026

Why we love this property

Spa bliss day or night
A full-service spa offers daily indulgent treatments and massage therapy. Unwind in the sauna or steam room, then head to the 24-hour gym.
Gastronomic paradise
Foodies can explore 4 restaurants, a cafe, and a stylish bar at this hotel. Enjoy buffet breakfasts, in-room champagne, or intimate private dining.
Premium room comforts
Guestrooms feature curated decor, premium bedding, and dressing gowns. Blackout drapes and pillow menus ensure perfect slumber. Enjoy the free stocked minibar.

Room options

Showing 36 of 36 rooms
Superior Room | Ferry terminal shuttle
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Superior Room

Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Exterior
Superior Room, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Superior Room, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Lake View

Exceptional

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Superior Room, Balcony, Lake View | Bathroom amenities | Free toiletries, hair dryer, bathrobes, slippers
Exterior
Superior Room, Balcony, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Superior Room, Balcony, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Balcony, Lake View

Exceptional

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Superior Room, Terrace, Lake View | Terrace/patio
Exterior
Superior Room, Terrace, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Superior Room, Terrace, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Terrace, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Deluxe Room, Lake View | Exterior detail
Exterior
Deluxe Room, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Deluxe Room, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Balcony
Exterior
Deluxe Room, Balcony, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Deluxe Room, Balcony, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Bathroom sink
Mandarin, Room | Premium bedding, free minibar, in-room safe, individually decorated
Mandarin, Room | Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Mandarin, Room

Exceptional

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Bathroom sink

Junior Suite, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
Premium bedding, free minibar, in-room safe, individually decorated
Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Accessible - Lake View Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
Free toiletries, hair dryer, bathrobes, slippers
Junior Suite, Balcony, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Junior Suite, Balcony, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Balcony, Lake View

Exceptional

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 3
  • 1 King Bed
Terrace/patio
Premium bedding, free minibar, in-room safe, individually decorated
Junior Suite, Terrace, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Bathroom sink

Junior Suite, Terrace, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Suite, Lake View | Exterior
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Free toiletries, hair dryer, bathrobes, slippers

Suite, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 4
  • 1 King Bed
Bathroom sink
Premium bedding, free minibar, in-room safe, individually decorated
Suite, Balcony, Lake View | Living area | Flat-screen TV, pay films
Balcony

Suite, Balcony, Lake View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
Bathroom sink
Suite, Terrace, Lake View | Terrace/patio
Suite, Terrace, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Suite, Terrace, Lake View | Premium bedding, free minibar, in-room safe, individually decorated

Suite, Terrace, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 4
  • 1 King Bed
Bathroom sink
Suite, Lake View, Tower | Living area | Flat-screen TV, pay films
Suite, Lake View, Tower | Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Suite, Lake View, Tower

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 5
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Junior Suite (Panoramic) | Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Panoramic)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 3
  • 1 King Bed
Exterior
Deluxe Room, Terrace, Lake View | Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Terrace, Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Property grounds
Premium bedding, free minibar, in-room safe, individually decorated
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Property grounds

Lake View Junior Suite With Terrace

  • Sleeps 2
Miscellaneous
Premium bedding, free minibar, in-room safe, individually decorated
Living area | Flat-screen TV, pay films
Living area | Flat-screen TV, pay films

Lake View Junior Suite With Balcony

  • Sleeps 3
Interior detail
Premium bedding, free minibar, in-room safe, individually decorated
Living area | Flat-screen TV, pay films
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Lake View Tower Suite

  • Sleeps 5
Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, free minibar, in-room safe, individually decorated
Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, free minibar, in-room safe, individually decorated

Superior Room

  • Sleeps 2
Miscellaneous
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Miscellaneous

Panoramic Junior Suite

  • Sleeps 3
Interior detail
Premium bedding, free minibar, in-room safe, individually decorated
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Interior detail

Deluxe Lake View Room

  • Sleeps 2
Outdoor dining
Premium bedding, free minibar, in-room safe, individually decorated
Free toiletries, hair dryer, bathrobes, slippers
Interior

Deluxe Lake View Room With Terrace

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
Living area | Flat-screen TV, pay films
Free toiletries, hair dryer, bathrobes, slippers
Living area | Flat-screen TV, pay films

Lake View Suite With Balcony

  • Sleeps 4
Interior detail
Premium bedding, free minibar, in-room safe, individually decorated
Living area | Flat-screen TV, pay films
Interior detail

Lake View Suite

  • Sleeps 4
Outdoor dining
Premium bedding, free minibar, in-room safe, individually decorated
Living area | Flat-screen TV, pay films
Interior detail

Lake View Suite With Terrace

  • Sleeps 4
Interior
Premium bedding, free minibar, in-room safe, individually decorated
Free toiletries, hair dryer, bathrobes, slippers
Free toiletries, hair dryer, bathrobes, slippers

Superior Room With Lake View

  • Sleeps 2
Interior
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Coffee and/or coffee maker

Superior Room With Lake View & Balcony

  • Sleeps 2
Outdoor dining
Premium bedding, free minibar, in-room safe, individually decorated
Free toiletries, hair dryer, bathrobes, slippers
Interior

Superior Room With Terrace And Lake View

  • Sleeps 2
View from property
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room With Balcony And Lake View

  • Sleeps 2
Interior detail
Premium bedding, free minibar, in-room safe, individually decorated
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Interior

Superior Accessible Room

  • Sleeps 2
Interior
Premium bedding, free minibar, in-room safe, individually decorated
Premium bedding, free minibar, in-room safe, individually decorated
Free toiletries, hair dryer, bathrobes, slippers

Mandarin Room

  • Sleeps 3
Interior
Premium bedding, free minibar, in-room safe, individually decorated
Free toiletries, hair dryer, bathrobes, slippers
Miscellaneous

Junior Suite With Lake View

  • Sleeps 3
Interior
Premium bedding, free minibar, in-room safe, individually decorated
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Interior

Lake View Junior Suite-Accessible

  • Sleeps 3

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About the area

Map
Haldenstrasse 10, Lucerne, LU, 6006

What's nearby

  • Lake Side Promenade - 1 min walk - 0.1 km
  • Grand Casino Lucerne - 5 min walk - 0.4 km
  • Lion Monument - 11 min walk - 0.9 km
  • Loewenplatz - 11 min walk - 1.0 km
  • Chapel Bridge - 16 min walk - 1.4 km

Getting around

  • Zurich Airport (ZRH) - 60 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 15 min walk
  • Lucerne Station - 16 min walk
  • Luzern Sgv Station - 22 min walk

Restaurants

  • ‪MOzern - ‬3 min walk
  • ‪Barbatti - ‬10 min walk
  • ‪Juliette Sharing Brasserie - ‬4 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬8 min walk
  • ‪Old Swiss House - ‬10 min walk

About this property

Mandarin Oriental Palace, Luzern

Located near a train station, Mandarin Oriental Palace, Luzern is a great choice for a stay in Lucerne. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a sauna. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 136 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available

Parking

    • On-site self-parking (CHF 55 per day)
    • On-site valet parking (CHF 55 per day)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's games
  • Children's books
  • Baby monitor
  • Baby bath
  • Changing table

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Kayaking nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space (4725 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Piano
  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Belle Époque architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Bellefontaine has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Quai 10 – On-site restaurant.
MOzern Bar & Brasserie – On-site brasserie. Guests can enjoy drinks at the bar. Open daily.
Minamo – On-site sushi bar. Reservations are required. Open selected days.
Colonnade – On-site fine-dining restaurant. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 50.00 to 50.00 for adults and CHF 25.00 to 50.00 for children

Children & extra beds

  • Rollaway beds are available for CHF 190.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 50 per pet, per day

Parking

  • Self-parking costs CHF 55 per day
  • Valet parking costs CHF 55 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CH-140.3.004.600-4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Luzern Palace
Palace Luzern
Palace Luzern Hotel
Palace Luzern Hotel Lucerne
Palace Luzern Lucerne

Frequently asked questions

Does Mandarin Oriental Palace, Luzern offer free cancellation for a full refund?

Yes, Mandarin Oriental Palace, Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mandarin Oriental Palace, Luzern?

Yes, dogs are welcome. There's a charge of CHF 50 per pet, per day. Food and water bowls are available.

Is parking offered on site at Mandarin Oriental Palace, Luzern?

Yes. Self-parking costs CHF 55 per day. Valet parking costs CHF 55 per day.

What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Mandarin Oriental Palace, Luzern?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min walk) is nearby.

What is there to do at Mandarin Oriental Palace, Luzern and nearby?

Have fun with nearby activities such as cycling and kayaking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a sauna.

Are there restaurants at or near Mandarin Oriental Palace, Luzern?

Yes, there are 4 on-site restaurants.

What's the area around Mandarin Oriental Palace, Luzern like?

Mandarin Oriental Palace, Luzern is located on the boardwalk, a short 2-minute walk from Lake Side Promenade and 3 minutes' walk from Grand Casino Lucerne.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Mandarin Oriental Palace, Luzern Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Eco-friendliness

9.8

Property conditions & facilities

Popular mentions

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10/10 Exceptional

Excellent location, service and staff hospitality

10/10 Exceptional

This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again.
Michael, 2-night trip

10/10 Exceptional

We had a fantastic experience, every member of the hotel team were amazing.
Adam, 1-night trip

10/10 Exceptional

One of the best stays I’ve ever had. The staff was impeccable.
SHAYNON, 1-night trip

10/10 Exceptional

Very much enjoyed our stay. Had a balcony with a beautiful view of the lake. Excellent staff!! Will stay again.
Sonjoy, 1-night trip

10/10 Exceptional

Excellent Stay at MO

Everything about Mandarin Oriental Luzern was perfect , they upgraded my room to a beautiful suite and we spent a couple of days ,had a great new years dinner and party , will for sure stay here if i come back to Luzern
steve, 2-night trip

10/10 Exceptional

Love the hotel&staff! Everyone was very kind and want to specially thank to Stephanie & Hassan for their warm welcoming and hospitality. Definitely want to repeat again for next visit to Luzern.
Hanee, 1-night trip

10/10 Exceptional

This is a class act property! We stayed two nights here and it was a great experience. The staff handled everything professionally. Our room was beautiful, had a beautiful view of the lake. Can’t say enough great things. Also shout out to the concierge service! Michael and Uros did a great job organizing our sightseeing trips.
Ratna, 2-night trip

10/10 Exceptional

One of my Favorite Hotels

The Mandarin Oriental-Lucerne was paradise. It is centrally located, the room was very large and spacious. The view was spectacular! I have nothing bad to say about my experience.
Harriet, 2-night trip

10/10 Exceptional

Wonderful stay at the Mandarin Lucerne

The staff are very professional, friendly and welcoming. The food is very good and the location hard to beat. A special thank you to Alexander, the concierge and Gabriele and Francesco and all the staff in the dining room. We felt very well taken care of.
Donna, 11-night trip

10/10 Exceptional

Lived up to every aspect of my expectation of this highly reputed 5-star luxury hotel. In addition to its usual amazing services, they also provided the water sports for us to enjoy in the beautiful Lake Lucerne. We already miss the time there and will definitely come back!
Wenjia, 2-night trip

10/10 Exceptional

Our stay was awesome! This is a BEAUTIFUL hotel, very convent location (train & boat station, along with shopping and many restaurants are all walkable - within a mile) the staff was incredible and it exceeded all the little details. Rooms are top notch and they spared no expense on amenities.
Marlena, 6-night trip

10/10 Exceptional

The service deserves a 10 star rating! Every single one of them went out of their way for anything we asked about! We were traveling with small children and the attention to them was extraordinary. They even had special sheets with dogs on them for the little ones and little stuffies for them as well. Unbelievable attention to detail and to its clients.
Cheri, 3-night trip

10/10 Exceptional

All good
Alessandro, 2-night trip

10/10 Exceptional

This is one of the best hotels we have stayed. Our room was awesome!! Every detail !!! Everything is thought to give you a wonderful confort. People at hotel are very nice all around, at the lobby, the restaurant, room service, etc. Everybody is looking how make you feel like never before. We have special appreciation for Catherine at from desk, well she was very kind with us since the arrival; during our stay was always worried about our needs and at our departure concern in every detail!! This hotel spoils guests!! After been there you don't want to stay in any other place.
Juan, 2-night trip

10/10 Exceptional

all excellent
STI Investment, 5-night trip

10/10 Exceptional

Excellent service. Staffs are helpful and friendly. Great location, with beautiful view overlooking the lake. Rooms are spacious and clean.
Andrew, 3-night trip

10/10 Exceptional

Beautiful property with amazing views. The staff certainly make the stay extra special.
Nathan, 3-night trip

10/10 Exceptional

Excellent service
FEDERICO, 1-night trip

10/10 Exceptional

Beautiful newly renovated
Jason, 2-night trip

10/10 Exceptional

Exceeds expectations
Ronald, 4-night trip

10/10 Exceptional

Excellent
Paolo, 3-night trip

10/10 Exceptional

One of my favorite hotels I’ve ever stayed. The location is sensational! The staff are friendly and quick to help. We had breakfast and dinner at the hotel restaurants and both experiences were superb. The room was clean and had everything one would need while traveling. I can’t wait to go back and stay again!
Angela, 2-night trip