By the train station, North West Castle Hotel offers a warm retreat with a garden and arcade/game room. Unwind in the sauna or spa tub, work out at the gym, or enjoy local cuisine at one of two on-site restaurants.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Gym
Bar
24/7 front desk
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and 2 bars/lounges
Indoor pool
Breakfast available
Fitness centre
Sauna
Hot tub
24-hour room service
Meeting rooms
24-hour front desk
Garden
Feel at home (6)
Children stay free
Private bathroom
Television
Garden
Daily housekeeping
Laundry facilities
The current price is £88
£88
includes taxes & fees
25 Jul - 26 Jul
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Classic Twin Room
Classic Twin Room
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
Highlights
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
Sleeps 2
2 Single Beds
View all photos for Family Double Room ( Loch View)
Family Double Room ( Loch View)
8.48.4 out of 10
Very good
9 reviews
(9 reviews)
Highlights
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
Sleeps 3
1 Double Bed and 1 Single Bed
View all photos for Classic Double Room
Classic Double Room
9.09.0 out of 10
Wonderful
28 reviews
(28 reviews)
Highlights
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
Sleeps 2
1 Double Bed
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Highlights
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for Family Quadruple Room (Classic)
Family Quadruple Room (Classic)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
Sleeps 4
4 Single Beds
View all photos for Family Triple Room (Classic)
Family Triple Room (Classic)
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
Sleeps 3
1 Single Bed and 1 Double Bed
View all photos for Double or Twin Room (Loch View )
Double or Twin Room (Loch View )
9.49.4 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for Twin Room (Loch View Room)
Twin Room (Loch View Room)
Highlights
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
Sleeps 2
2 Single Beds
View all photos for Classic Double or Twin Room, Accessible
Cairnryan Stena Line Terminal - 13 min drive - 13.0 km
Getting around
Glasgow (PIK-Prestwick) - 71 min drive
Stranraer Station - 5 min walk
Barrhill Station - 44 min drive
Restaurants
Hong Kong City - 4 min walk
Henrys Bay House Restaurant - 9 min walk
Bar Pazz - 6 min walk
Custom House - 4 min walk
Starfish Restaurant - 3 min walk
About this property
North West Castle Hotel
Located near a train station, North West Castle Hotel is a great choice for a stay in Stranraer. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other highlights at this eco-friendly hotel include a fitness centre, a hot tub and a sauna. Fellow travellers like the helpful staff and overall property condition.
Languages
English
At a glance
DONE
Hotel size
73 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8 AM–9:30 AM
2 restaurants
2 bars/lounges
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Pool table
Beach nearby
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Fitness centre
An indoor pool
Arcade/games room
Hot tub
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 13.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Also known as
Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer
Frequently asked questions
Does North West Castle Hotel offer free cancellation for a full refund?
Yes, North West Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at North West Castle Hotel?
Yes, there's an indoor pool.
Are pets allowed at North West Castle Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at North West Castle Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at North West Castle Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at North West Castle Hotel and nearby?
North West Castle Hotel has 2 bars, an indoor pool and a sauna, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near North West Castle Hotel?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around North West Castle Hotel like?
North West Castle Hotel is a short 5-minute walk from Stranraer Station and 6 minutes' walk from Stranraer Museum.
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North West Castle Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Food
Bathroom
Ferry
Restaurant
Bed
Furniture
Location
What guests liked
Breakfast was consistently praised for its quality, with many guests enjoying freshly cooked hot food and a wide selection of options. (30 reviews)
The pool was a pleasant and enjoyable feature, with many guests appreciating its presence and amenities. (11 reviews)
The hot tub was very good and a great addition to the property's amenities. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
20 Jun 2025
The staff were very friendly and helpful and food was really good. The hotel has lots original and charming features and good on site parking too.
Michael
Michael, 1-night trip
10/10 Exceptional
3 Jun 2025
Staff very friendly and helpful. Food at breakfast and dinner was excellent.
Ennis
Ennis, 2-night trip
10/10 Exceptional
23 May 2025
Charming hotel, beautiful decor, has a yesteryear feel to it but with modern touches.
Stewart
Stewart, 1-night trip
10/10 Exceptional
16 Jun 2025
It was my first visit to Stranraer. The hotel was really convenient for the train station, and the town centre.The staff were very welcoming and helpful.
The room was very spacious and comfortable
Stephen
Stephen, 1-night trip
10/10 Exceptional
14 Jun 2025
Excellent from start to finish, every single member of staff was a credit to you. Lovely hotel, fantastic pool/Jacuzzi/sauna, great food and a lovely bar to sit and enjoy a few drinks. Booked this just to let us get to an early ferry easily but it genuinely added on a very valued and enjoyable night to our Holiday.
Ann
Ann, 1-night trip
10/10 Exceptional
11 Jun 2025
Ideally placed for us travelling by train. Very comfortable and welcoming. Good breakfast. Thank you.
Anne
Anne, 1-night trip
8/10 Very good
20 May 2025
Good location
Nice enough place near cairnryan for the ferry service
Marc
Marc, 1-night trip
8/10 Very good
1 Jun 2025
Superb breakfast
Good to have other facilities such as snooker table.
Large rooms.
Michael
Michael, 1-night trip
10/10 Exceptional
8 Apr 2025
Great hotel
Great hotel and staff. Enjoyed the meals. I love the grandeur of the old hotels.
Desmond
Desmond, 2-night trip
10/10 Exceptional
18 Jun 2025
A lovely stay, nice big room overlooking the bay, if a bit dated. Food in restaurant was excellent but the portion size was way too big, my husband and I couldn’t finish our meal, so on the second night we only had starters.
Valerie
Valerie, 2-night trip
10/10 Exceptional
9 May 2025
North West Castle Hotel
Lovely clean room, we had dinner in the hotel which was excellent as was breakfast the following morning. The hotel is a little old fashioned & dated but we really enjoyed our stay and couldn’t fault anything. Didn’t have time to use the facilities but the swimming pool looked very good.
Verified traveller
1-night trip
6/10 Good
15 Jun 2025
Outside of the building looked run down, rooms where very dated and the mattress tog must of been very high as I was sweating all night.
Couldn't see the TV from the bed as it was so small.
Food was lovely though
Michael
Michael, 1-night trip
8/10 Very good
28 Jan 2025
Friendly staff, good food, very handy for the ferry ports.
Alan
Alan, 1-night trip
10/10 Exceptional
20 Apr 2025
Booked for convenience to ferry. Staff absolutely lovely couldnt do enough for you. Although a tad dated hotel was spotless pool and hot tub very good. Rooms clean beds so comfy room warm. Reception staff pleasant and efficient. Ample parking over all a very good choice of hotel
Verified traveller
1-night trip
10/10 Exceptional
19 Apr 2025
Overnight stay to meet a friend
One night stay to meet a friend. Hotel was recommended by her & didn’t disappoint. Thank you.
Verified traveller
1-night trip
10/10 Exceptional
24 Apr 2025
Very comfortable stay . Great location.
This is a really lovely traditional hotel . All the staff are really friendly & at the same time very professional. Yes, it’s a bit old fashioned but I really like this about the hotel . I love its traditional values. A very comfortable stay & a delicious dinner in a beautiful dining room. Great service .
Sheila
Sheila, 1-night trip
4/10 Fair
31 May 2025
NEC
My room was located in the Hotel Annex.
The TV was poor quality and housed in a strange way on a coffee table. The Decor in the room was quite dated and the bathroom although functional was very tired. To me the annex which contained 3 bedrooms looked very much like staff accommodation.
Joan
Joan, 1-night trip
10/10 Exceptional
14 Jan 2025
Great location, pool & games room. Very convenient for the ferry ports
Deborah O
Deborah O, 1-night trip
6/10 Good
10 Mar 2025
Stranraer
Useful location
Joan
Joan, 1-night trip
10/10 Exceptional
5 Jan 2025
Fantastic hotel. Exactly what we were looking for.
Dalene
Dalene, 1-night trip
4/10 Fair
2 Jun 2025
The room was full of dust tvs didn’t work and we very old
Spoke to reception and they were not bothered about it at all
Very grubby and unclean room
rebecca
rebecca, 1-night trip
8/10 Very good
12 Nov 2024
Polite staff and excellent breakfast
Verified traveller
1-night trip
8/10 Very good
19 Apr 2025
Lovely room but poor bed.
Hotel was lovely and clean with spacious areas and rooms. Two negatives unfortunately. The bed was very creaky and uncomfortable and the evening meal was only Luke warm which spoilt the stay.
Stephen
Stephen, 1-night trip
6/10 Good
4 Jun 2025
Feels as if the hotel is in need of TLC, but nobody wants to spend the money. The radiators may be switched off, but the pipework is still hot, so a summer's evening is very warm in the rooms. The bathroom glasses are plastic. The carpet has been around since Robert the Bruce's time. The toilet handle was hanging loose. Some of this can be easily fixed, some needs a bit more investment. If Stranraer had a Holiday Inn, it would be an instant preference.
Sam
Sam, 1-night trip
10/10 Exceptional
12 Jan 2025
A character hotel
A fabulous character hotel that we return to every year as we love the pool.
the rooms are spacious, comfortable and warm (we always have a winter stay) and the staff are very friendly and welcoming