Nestled in the shopping district, Gateway Madurai offers an eco-friendly retreat. Unwind at the on-site spa with a massage or body treatment, and indulge in local flavors at GAD restaurant. With an outdoor pool, arcade/game room, and library nearby to relax with free WiFi.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Pool
Bar
Non-smoking
Free parking
Gym
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Internet in the lobby
Fitness centre
Room service
Coffee shop/cafe
Babysitting
Business centre
Airport shuttle
Limo/town car service
For families (6)
Free cots/infant beds
Babysitting (surcharge)
Playground on-site
Private bathroom
Premium TV channels
Garden
The current price is £55
£55
includes taxes & fees
2 Jun - 3 Jun
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Junior Suite, 1 King Bed, Garden View
Junior Suite, 1 King Bed, Garden View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Sleeps 5
1 King Bed
View all photos for Premium Room, 1 King Bed, Garden View
Premium Room, 1 King Bed, Garden View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
40 sq m
Sleeps 4
1 King Bed
View all photos for Room (Colonial with Private Sit Out)
Room (Colonial with Private Sit Out)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Garden View (Heritage)
Room, 1 King Bed, Garden View (Heritage)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
35 sq m
Sleeps 3
1 King Bed
View all photos for Luxury Suite, 1 King Bed, Garden View
Luxury Suite, 1 King Bed, Garden View
Highlights
Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
60 sq m
Sleeps 5
1 King Bed
View all photos for Room, 1 King Bed, Garden View (Colonial)
Room, 1 King Bed, Garden View (Colonial)
Highlights
Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
60 sq m
Sleeps 4
1 King Bed
View all photos for Room, 2 Single Beds, Garden View (Colonial)
Room, 2 Single Beds, Garden View (Colonial)
Highlights
Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
60 sq m
Sleeps 4
2 Single Beds
View all photos for Room, 2 Single Beds, Garden View (Heritage)
Room, 2 Single Beds, Garden View (Heritage)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
35 sq m
Sleeps 3
2 Single Beds
View all photos for Premium Room, 2 Single Beds, Garden View
Sri Subramanya Swamy Temple - 4 min drive - 4.3 km
St. Mary's Cathedral Church - 7 min drive - 5.3 km
ISKCON Madurai, Sri Sri Radha Mathurapati Temple - 7 min drive - 5.4 km
Meenakshi Amman Temple - 7 min drive - 5.4 km
Vandiyur Mariamman Teppakulam - 10 min drive - 8.1 km
Getting around
Madurai (IXM) - 30 min drive
Thiruparankundram Station - 7 min drive
Madurai Junction Station - 14 min drive
Madurai East Station - 18 min drive
Airport shuttle (surcharge)
Restaurants
Mugandbeans - 19 min walk
KFC - 12 min walk
Vista - 15 min walk
Vaigai Hall - 15 min walk
Gad - 15 min walk
About this property
Gateway Madurai
At Gateway Madurai, you'll be within a 10-minute drive of Meenakshi Amman Temple. Guests can take a dip in the outdoor pool or grab a bite to eat at GAD, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a snack bar/deli.
Languages
English, Hindi
At a glance
DONE
Hotel size
50 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free secured, uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Playground
Babysitting (surcharge)
What to do
Pool table
Working away
Business centre
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Library
Fitness centre
An outdoor pool
Arcade/games room
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
No lift (single-level property)
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory-foam mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
GAD – This restaurant serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Heritage Hotels of India.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: INR 3200
New Year's Eve (31 December) gala dinner per child: INR 1600 (from 5 to 12 years old)
Optional extras
Wired internet access is available in public areas for INR 1890 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately INR 670 per person
Airport shuttle service is offered for an extra charge of INR 2250 per vehicle (return)
Renovations and closures
The property will be renovating from 6 April 2025 to 7 July 2025 (completion date subject to change). The following areas are affected:
Swimming pool
Alternative facilities will be available off-site during the renovation.
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for INR 2500.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gateway Hotel Pasumalai
Gateway Hotel Pasumalai Madurai
Gateway Pasumalai
Gateway Pasumalai Madurai
Pasumalai
The Gateway Hotel Pasumalai
Gateway Madurai Hotel
Gateway Madurai Madurai
Gateway Madurai Hotel Madurai
The Gateway Hotel Pasumalai Madurai
Frequently asked questions
Does Gateway Madurai offer free cancellation for a full refund?
Yes, Gateway Madurai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gateway Madurai?
Yes, there's an outdoor pool.
Are pets allowed at Gateway Madurai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gateway Madurai?
Yes, there's free self parking.
Is an airport shuttle service offered by Gateway Madurai?
Yes, an airport shuttle is available. The charge is INR 2250 per vehicle return.
What are the check-in and check-out times at Gateway Madurai?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Gateway Madurai and nearby?
Gateway Madurai has an outdoor pool and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Gateway Madurai?
Yes, there's an on-site restaurant, GAD.
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Gateway Madurai Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Food
View
Cities
Hilly
Restaurant
Bathroom
Towns
Reviews
10/10 Exceptional
10 Jan 2025
This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food
There are lots of peacocks which add to the beauty of this lush,sprawling property!
Surianarayanan
Surianarayanan, 2-night trip
10/10 Exceptional
27 Aug 2023
Very nice place to stay.
Shanmugasundaram
Shanmugasundaram, 3-night trip
10/10 Exceptional
10 Jul 2024
Exemplary
The stay was an excellent experience. The staff were courteous and professional.
Pankajam
Pankajam, 4-night trip
2/10 Poor
26 Dec 2024
For the rating and the their charges, the property was way below expectations. Even hotels with no star rating would keep it cleaner. Disappointed
Anant
Anant, 1-night trip
10/10 Exceptional
3 Nov 2024
Amazing place!
It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
Geetha
Geetha, 2-night trip
10/10 Exceptional
9 Jun 2023
Nice hotel with amazing service and surroundings
Rooms are spacious and clean, hotel surroundings are amazing and services is top ! Always a pleasure to come to this hotel.
Restaurant offer wide range of delicious meals.
Nadia
Nadia, 2-night trip
10/10 Exceptional
26 Jan 2023
Fabulous hotel! Will definitely return!
Jane
Jane, 1-night trip
8/10 Very good
29 Nov 2023
Staff and the food. The place is serene
Neeraja
Neeraja, 2-night trip
10/10 Exceptional
16 Feb 2024
Everything was excellent. Vellamma and all the staff took great care of our comfort while we stayed at the hotel. Thank you all.
Arun
8/10 Very good
9 Mar 2023
The hotel sits atop
Steve
Steve, 3-night trip
10/10 Exceptional
12 Feb 2024
Sublime colonial elegance
This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave
Martin
Martin, 1-night trip
10/10 Exceptional
12 Dec 2023
Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it.
Rani
Rani, 4-night trip
10/10 Exceptional
26 Oct 2023
Very good service
Reshma
Reshma, 2-night trip
10/10 Exceptional
13 Jan 2024
Super hotel
We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel
David
David, 2-night trip
10/10 Exceptional
12 May 2024
The staff was super friendly. They helped with local travel and commute. Property is unique, quiet and serene, one with nature. Pandian, Ram, Sudipto were specifically super helpful. They made us feel like home. Paid attention to every detail and provided excellent recommendation. Food and Breakfast buffet were amazing.
Bhumika
Bhumika, 3-night trip
8/10 Very good
3 Apr 2024
Stay with the nature
The over all property was very good. Big sized room. Lovely location, beautiful surroundings. Lots and lots of peacocks offering a wonderful sight as well as lots of photo taking opportunities.
However, the bathroom and its fittings were outdated and badly need renovation.
RAM
RAM, 1-night trip
6/10 Good
30 Jan 2025
Very disappointed for a Taj Group property! My group check in was the worst, very slow and disorganised. Actually embarrassing in front of my group. No welcome drinks, I had to ask. I emailed all passports and room requirements in advance, but still the twin rooms were not prepared, no one seemed to know who was in charge. We kept getting different information from different staff members. Had to ask for the tennis court to be cleared of debris! Very poor or no tennis equipment, some rackets and tennis balls are not much to ask for in a five star property. Will not stay again
Jane
Jane, 2-night trip
4/10 Fair
10 Mar 2023
Peaceful resort like atmosphere. But room service staff do not understand English and fail to deliver your food order. 👎
Shanmugavel
Shanmugavel, 3-night trip
10/10 Exceptional
29 Mar 2023
Madurai’s hidden gem
As always a memorable stay made possible by a professional team headed by a GM who leaves no stone unturned to ensure that each guest feels like he is returning home. The renovations that are taking shape are changing the character of the hotel by modernising it but retaining the heritage aspect of the property.
Verified traveller
1-night trip
10/10 Exceptional
3 Feb 2023
Lovely old colonial style property on the top of a hill with sweeping views of the surrounding area. Very comfortable and clean rooms, nice pool area, large well-kept grounds with tame peacocks everywhere. The one restaurant serves great food with very attentive and friendly staff. They did fail to meet me at the airport, despite written conformation, but they don't lose a star as everything else about the hotel is so delightful. Note that it is on a hill with lots of steps, but I'm 70 and had no difficulties.
Christopher
Christopher, 3-night trip
6/10 Good
18 Jan 2023
I think this is the third time we have stayed in this hotel. Nothing seems to have improved since the first time. The rooms are bare and spartan and need renovation. While I agree that it is a heritage property, the facilities and decor inside the rooms could be improved a lot.
Rengaswamy
4/10 Fair
5 Jul 2024
The property is amazing but they are ruining the “TAJ”name . The first room they gave us had horrible sewer back up smell and musty odor that made me gag and cough all night and next day we requested a change of room and they did change it which is good but it should not come to that . There was “hair “ in the food. The server had such horrible body odors and sweat smell which was over powering the smell of the food they were serving
radha
radha, 2-night trip
6/10 Good
28 Oct 2023
Property is very beautiful and peaceful but rooms are not great very spacious room but not clean bathrooms need renovation.
I will not recommend this hotel for elderly people who can’t use stairs because lots of claiming
My best impression is all the staffs very pleasant and courteous.
Especially Mr. Pandian one of the excellent person who helped us lot my special thanks to him.
I will give 5 stars to staffs but management needs to take care of this property.
Also please make sure when you hire employees they must speak Tamil
In Madurai employees don’t know Tamil? 🤔