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AKEN Mind Mérida Hotel

4.5 star property
Luxury hotel with outdoor pool, near Paseo de Montejo

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Photo gallery for AKEN Mind Mérida Hotel

Front of property
Outdoor pool
Front of property
In-room safe, desk, laptop workspace, blackout curtains
Restaurant
AKEN Mind Mérida Hotel, near the vibrant Paseo de Montejo, invites you to indulge in a breakfast buffet and stay connected with in-room WiFi. Unwind by the outdoor pool or explore nearby attractions like Great Museum of the Maya World.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Free parking
  • Free breakfast
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Coffee shop/cafe
  • Conference centre
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room

Feel at home (6)

  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Digital TV service
  • Dry cleaning/laundry service
  • Free self-parking
The current price is £120
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Handicap

In-room safe, desk, laptop workspace, blackout curtains

Superior Handicap

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Local meal delivery service
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Rainfall showerhead
Deep-soaking bath
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, laptop workspace, blackout curtains

Signature Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
  • 59.5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | In-room safe, desk, laptop workspace, blackout curtains

Superior Twin

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Local meal delivery service
Digital channels
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Plus

In-room safe, desk, laptop workspace, blackout curtains

Superior Plus

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Local meal delivery service
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fiesta Americana - Merida

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.2 out of 10, Wonderful, (1019)
The price is £131
includes taxes & fees
6 Apr - 7 Apr
Fiesta Americana - Merida
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About the area

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 1 min walk - 0.1 km
  • Yucatán Siglo XXI Convention Center - 3 min drive - 2.6 km
  • Great Museum of the Maya World - 3 min drive - 3.1 km
  • Yucatan International Convention Center - 4 min drive - 4.2 km
  • Plaza Altabrisa - 5 min drive - 4.5 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 25 min drive
  • Teya-Merida Station - 32 min drive

Restaurants

  • ‪Sanbravo - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Brangus - ‬7 min walk
  • ‪La Tratto Península - ‬2 min walk
  • ‪Little Caesars - ‬5 min walk

About this property

AKEN Mind Mérida Hotel

AKEN Mind Mérida Hotel puts you a short five-minute drive from Paseo de Montejo and Yucatán Siglo XXI Convention Center. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Working away

  • 6 meeting rooms
  • Co-working spaces
  • Conference centre (3789 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 152
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 140
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible bath
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 800 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Parties and events are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Frequently asked questions

Does AKEN Mind Mérida Hotel offer free cancellation for a full refund?

Yes, AKEN Mind Mérida Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at AKEN Mind Mérida Hotel ?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at AKEN Mind Mérida Hotel ?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of MXN 800 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at AKEN Mind Mérida Hotel ?

Yes, there's free self parking.

What are the check-in and check-out times at AKEN Mind Mérida Hotel ?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at AKEN Mind Mérida Hotel ?

No, this hotel doesn't have a casino, but Juega Juega Casino (3-min drive) and Diamonds Casino (3-min drive) are both nearby.

What is there to do at AKEN Mind Mérida Hotel and nearby?

AKEN Mind Mérida Hotel has an outdoor pool and a fitness centre.

Are there restaurants at or near AKEN Mind Mérida Hotel ?

Yes, there's an on-site restaurant.

What's the area around AKEN Mind Mérida Hotel like?

AKEN Mind Mérida Hotel is in Colonia Campestre, a short 1-minute walk from Paseo de Montejo.

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AKEN Mind Mérida Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Couple retreat
The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Cristina, 2-night trip

10/10 Exceptional

Nice and safe property. The pool on the rooftop is very nice. The gym good enough too. Complete breakfast and good espresso
Julen, 2-night trip

10/10 Exceptional

Perfect excellent
Sergio, 3-night trip

10/10 Exceptional

The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
Jeanette, 4-night trip

10/10 Exceptional

.
Abigail, 1-night trip

10/10 Exceptional

Very nice staff!
Sören, 3-night trip

10/10 Exceptional

Fantastic stay and dog friendly.
Chantaie, 3-night trip

10/10 Exceptional

Stayed here a few times and enjoy it every single time.
Bryana, 1-night trip

10/10 Exceptional

This was our 5th or 6th time staying here and once again excellent.
Bryana, 1-night trip

6/10 Good

Average corporate property great location and convenience for corporate travelers. Not leisure or vacations
Felipe, 2-night trip

10/10 Exceptional

Loved this place!!
Ariani, 6-night trip

10/10 Exceptional

I was more than pleased with the property and the room.
Gregory L., 3-night trip

10/10 Exceptional

Amazing experience! Beautiful view, very clean, and the tub/shower combo was impeccable. Will definitely stay again and highly recommend.
Bryana, 1-night trip

10/10 Exceptional

We loved staying in this hotel!! Really modern concept, clean, good location the personal was really nice and helpful! We definitely come back!
Aldara, 3-night trip

10/10 Exceptional

H
Hermilo Ugarte, 1-night trip

10/10 Exceptional

Hola
Mario, 3-night trip

6/10 Good

Nice but need a hand of paint in certain areas..towels in room are old, not in the pool area..
Marcial, 1-night trip

10/10 Exceptional

Service!!!
julio, 3-night trip

10/10 Exceptional

very nice modern property. reception is not on the main floor and difficult to find if you dont know where it is. enjoyed the roof top pool. limited options to see/do within walking distance
Angela, 2-night trip

10/10 Exceptional

N/a
Humberto, 4-night trip

10/10 Exceptional

There is a mix up with the discount on f&b, they give you two different checks it’s confusing, they should oul only give you one with the right info
Cesar Badir Sesin, 1-night trip

2/10 Poor

Arugementative Staff
There is an attitude of "the guest is always wrong". Very poor customer service to say the least. Contradictory information provided at different times.
2-night trip

4/10 Fair

Customer Service Needs Significant Improvements
- A group of kids was staying on my floor, running in the hallway, and playing loudly after 10 pm - The reception offered me to switch rooms after 10 pm (I have work early in the morning) instead of addressing the noise situation. To ask guests to move all their belongings after 10 pm – need I say more? - Hot water issues - called several times with no follow-ups and conflicting information received from different staff members. - Reception had a repetitive tendency to argue immediately before even looking into a specific request and its associated facts. This conduct repeated itself throughout my stay. - No proactive approach or consideration for the guest experience.
Uriel Reuven, 1-night trip

4/10 Fair

A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back. Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel. We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL. Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room…
Marco, 3-night trip

10/10 Exceptional

4-night trip