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Liverpool Inn Hotel, Sure Hotel Collection by Best Western

3.0 star property
Hotel with bar/lounge, near Liverpool ONE

Choose dates to view prices

In the heart of Liverpool, Liverpool Inn Hotel, Sure Hotel Collection by Best Western offers a warm welcome with dry cleaning services and a cozy bar. Stay connected with in-room WiFi, indulge in luggage storage and concierge services for a seamless stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Self-parking (surcharge)

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room business centre

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Map
117 - 125 Mount Pleasant, Liverpool, England, L3 5TF

What's nearby

  • Liverpool Metropolitan Cathedral - 1 min walk - 0.2 km
  • Hope Street - 2 min walk - 0.2 km
  • University of Liverpool - 3 min walk - 0.3 km
  • Liverpool Empire Theatre - 11 min walk - 0.9 km
  • Liverpool ONE - 13 min walk - 1.2 km

Getting around

  • Liverpool (LPL-John Lennon) - 29 min drive
  • Manchester Airport (MAN) - 53 min drive
  • Chester (CEG-Hawarden) - 58 min drive
  • Liverpool Central Station - 8 min walk
  • Liverpool Lime Street Station - 11 min walk
  • Liverpool James Street Station - 18 min walk

Restaurants

  • ‪The Philharmonic Dining Rooms - ‬4 min walk
  • ‪The Palm Restaurant & Grill - ‬3 min walk
  • ‪The Augustus John - ‬4 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Tom Thumb - ‬4 min walk

About this property

Liverpool Inn Hotel, Sure Hotel Collection by Best Western

  • Liverpool Inn Hotel, Sure Hotel Collection by Best Western offers a great location, putting you within a 15-minute walk of Liverpool ONE and St. George's Hall. Also, Royal Albert Dock and The Beatles Story Museum are a short five-minute drive away.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 10 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge)
  • Bar/lounge
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 12.50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 12 July 2023 to 31 December 2026 (dates subject to change).

Parking

  • Self-parking costs GBP 10 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hallmark Liverpool

Hallmark Inn Liverpool

Feathers Liverpool

Feathers Hotel Liverpool

Liverpool Inn Sure Hotel Collection by Best Western

Liverpool Inn Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is Liverpool Inn Hotel, Sure Hotel Collection by Best Western currently open?

This property is closed from 12 July 2023 to 31 December 2026 (dates subject to change).

Does Liverpool Inn Hotel, Sure Hotel Collection by Best Western offer free cancellation for a full refund?

Yes, Liverpool Inn Hotel, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

Sorry, pets aren't allowed.

Is parking offered on site at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

Yes. Self-parking costs GBP 10 per day.

What are the check-in and check-out times at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Liverpool Inn Hotel, Sure Hotel Collection by Best Western?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (3-min drive) is nearby.

What is there to do at Liverpool Inn Hotel, Sure Hotel Collection by Best Western and nearby?

Recommended spots to visit include Liverpool ONE (11-min walk) and St. George's Hall (13-min walk), along with Walker Art Gallery (15-min walk) and World Museum Liverpool (0.9 mi).

What's the area around Liverpool Inn Hotel, Sure Hotel Collection by Best Western like?

Liverpool Inn Hotel, Sure Hotel Collection by Best Western is in Knowledge Quarter, a short 8-minute walk from Liverpool Central Station and 11 minutes' walk from Liverpool ONE.

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Reviews

Reviews

7.2

Good

7.8

Cleanliness

8.0

Location

8.0

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

fint og sentralt

Det var rigtig fint til prisen
Renate, 3-night trip
Verified

4/10 Fair

Pettymys

Valokuvat huoneista eivät vastanneet todellisuutta. Vähän epäsiisti, huonohkosti siivottu ja meluisa hotelli. En suosittele!
Ville, 2-night trip
Verified

10/10 Exceptional

Really nice hotel and near the philharmonic hall where i was going. Will stay here again.
1-night trip
Verified

6/10 Good

Feathers in March

We had to change rooms as first room we were given had an additional single bed, the double bed was 2 singles connected together on a larger base and there were no bedside tables, the room we were moved to was much better although smaller
1-night trip
Verified

10/10 Exceptional

Zachary

Staff was amazing and friendly. Hotel was clean and decoration is very nice
Zachary chee, 1-night trip
Verified

8/10 Very good

Good hotel near city centre.

The room was clean average size. The wifi was said to be fast, but when I used an app on my phone to test it, I only got a speed of 4.88Mb/sec, which is slow but sufficient for most uses. I use this place as my go to hotel for when I attend concerts at the Philharmonic Hall, which is just 5 minutes away. Breakfast is self service, with a good range of selections, and is optional, as the city centre is a short walk away.
Colin, 1-night trip
Verified

10/10 Exceptional

Excellent, great location, friendly staff and clean and tidy rooms
Rob, 1-night trip
Verified

8/10 Very good

The radiator was cold at night so was a bit nippy in the room. Nothing too serious though
Dave, 1-night trip
Verified

8/10 Very good

Suitable accommodation for short trip away

Was never going to be using the room much with the match on. While i was there service was very good. No complaints.
ciaran, 1-night trip
Verified

4/10 Fair

The rooms were tiny and the breakfast was awful, service at breakfast was shocking hardly any food left and staff not willing to help out
1-night trip
Verified

10/10 Exceptional

Easy check in. Friendly sta
Patricia, 2-night trip
Verified

6/10 Good

A series of unfortunate events!

Only one member of staff on reception so was having to queue for a while at check in or when requesting a taxi. Hotel (half the street) had a power cut from 10pm til 2.30am. No emergency lighting in my room. Had to sit in the bar, which was freezing. Hotel offered no compensation for this. Upon arrival we were informed that the car park was full and spent half an hour trying to pay for on street parking, which offers a max of 2 hrs. When we got in the room we saw the car park had two spaces which were blocked by other inconsiderate hotel guests. The room was lovely, although we requested a twin and was given a double. Didnt stay for breakfast due to the parking situation. A very rare best friend getaway soured by a series of unfortunate events.
Natalie, 1-night trip
Verified

4/10 Fair

After a 12-hour flight and then a 2-hour train journey, I arrived at the hotel only to be told that they didn’t have a room for me as they were undergoing renovation of their property. They told me to go to another hotel where they had made arrangements for me. So this review is not really about this property as I had to move to another property. The Disapponted rating is for the uncaring attitude shown by the hotel in not informing me in advance given that I had done the booking months earlier.
TSAGE, 1-night trip
Verified

10/10 Exceptional

Great hotel very friendly staff
Sandra, 1-night trip
Verified

8/10 Very good

Bed was really comfy. Lovely old building with tall ceilings and sash windows. Would be nice to have a blind in the bathroom as felt quite exposed in shower with light on facing large frosted window, only a minor issue. Hotel in perfect location to walk to LIPA and town centre so car can be left in hotel carpark.
Sandra, 2-night trip
Verified

2/10 Poor

It was filthy Full of scary people who stared at you Think they were asylum seakers we were the only English people there never again
1-night trip
Verified

8/10 Very good

Receptionist very sweet Room clean Good location Breakfast choices limited
1-night trip
Verified

8/10 Very good

Mycket bra läge.
Christina, 4-night trip
Verified

8/10 Very good

Good for what u pay for. Do recommend.
Faiq, 1-night trip
Verified

8/10 Very good

Lovely, modern room and lovely bathroom. Bed was also very comfy!
1-night trip
Verified

8/10 Very good

Fin beliggenhed, fin service og sejr til LFC 5 -0 Huddersfield
2-night trip
Verified

6/10 Good

OK

Booked a twin room received a double. Luckily there was a spare room available. Unusually narrow corridors. Very stuffy. Reception staff polite professional and helpful. One lady serving at breakfast was completely unhelpful when I asked for a vegetarian option. Good location for university but expensive for what you get.
1-night trip
Verified

10/10 Exceptional

Very good
2-night trip
Verified

2/10 Poor

Disgusting hotel! I got bedbug bites!
Aneesa, 2-night trip
Verified

2/10 Poor

Bumped from room at last minute due to supposed plumbing leak at more central Hallmark hotel. Strange that when I popped into other hotel, no sign of plumbing or building works. Cabbie said this happens all the time.
1-night trip