Hilton Garden Inn Palm Springs - Rancho Mirage

Very comfortable hotel; good location with many restaurants nearby. Then there is the Annenberg Estate, Palm Desert, Salton Sea, Palm Springs Museum the Date Palm growths in Coachella.

Well located hotel in Palm Springs. However maintenance is poor. Room airconditioner had to be rewired to allow a lower setting. Phone speed dial buttons to things like reception disabled. The gym fan control broken. In addition a daily deposit of 20 dollar was taken. This hotel needs some money spent on it. Pool area was good, as was breakfast.

Easy to staff were verg helpful in their..good location

The hotel was excellent value for money. 5 mins walk away from several restaurants, a cinema and bars. Staff were all lovely and very friendly. We had breakfast one morning which was excellent value and the 2 guys running the restaurant were exceptional with customer service. The pool area was clean and tidy, towels were re-stocked regularly, however the towels are quite small so you need 4 of them to cover your sunbed, if metal is exposed, in the desert heat you are asking for trouble!! The pool could have been a little cleaner as well, the water was slightly murky and needed cleaning on the tiles around the water line, however these are only small items and overall a great stay and would defiantly stay there again.

Staff warm and welcoming. Our room was clean and well presented. Great to have coffee/tea available throughout the day though breakfast was just so-so. Nice swimming pool area. Great location near The River complex

Nice hotel, comfy and clean. A charge is made for parking in the hotel, where else is one going to park if you are the persons staying there.

Overall was a great stay, however, it could have been better. The pool area was clean, however it would have been better if it hadnt been closed for 4 hours on the monday of our stay due to pool maintenance. Also it had a bar area, was was rarely manned and also would have been great to have had been able to get snax at lunch time. Also at time of booking i had requested that our 2 rooms be next to each other, and this was not achievable when we got there. The check in staff were not bothered at all about this issue. We were one family with 2 rooms that were opposite ends of the floor.

The room was clean and comfortable. The staff was friendly without being intrusive. The internet worked well. The hotel is centrally located and the location on Highway 111 provides easy access to anywhere in the desert cities.

Hotel guests were extremely loud, using profanity and slamming doors at one a.m. during my entire stay. I understand that this is nothing that the hotel can control. Beds squeaked, moved around and were not comfortable. The AC was very loud; every time it kicked on, it’s sounded like someone was trying to get into our room. The shower didn’t work well at all. Even with the stopper pulled up, water sprayed out of the faucet the entire time. Toilets were a bit low but functional. The pool was excellent, lots of clean towels. The hotel staff were also very helpful, kind and professional. I really appreciated all of the staff during my stay (cleaning and concierge).

The stay was great. The room was clean and quiet. The furniture and decorations are not over luxury. The bed was comfortable. The front desk personal was welcome. This hotel location is good, sits at downtown, close to restaurants and shopping. My family likes it and would love to come back if we revisit this area.