4/10 Fair
17 Dec 2024
Disappointed.
Good location, staff were very friendly. Hotel was very tired, lots of areas in need of attention, especially the bathrooms.
However, the most concerning thing form my point of view was the drama with a broken water pipe in our room. Water was gushing out and filled the room very quickly and when we informed staff it took ages for them to do anything. It felt like no one had a clue what to do and it made the situation much worse. As an emergency services worker I was a concerned that if anything more serious was happening then would they be able to cope?
The single beds were very uncomfortable and the bedding didn’t fit properly, so I found difficult to come by.
Also, parties on both night of our stay and me mention this was happening when we booked. Noise was intrusive until way past midnight. Not a deal breaker but on top of having to move rooms and all disturbance it was disappointing.
David
David, 2-night family trip
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