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The Telford Hotel, Spa & Golf Resort

Photo gallery for The Telford Hotel, Spa & Golf Resort

Property entrance
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains

Overview of The Telford Hotel, Spa & Golf Resort

VIP Access

The Telford Hotel, Spa & Golf Resort

4.0 star property
Suburban hotel with 2 restaurants, near Blists Hill
8.6 out of 10 Fabulous
8.6/10 Fabulous

526 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
The price is £68
Price available on 16/6/2023
Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • Massage/treatment rooms
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Birmingham Airport (BHX) - 49 min drive
  • Telford Central Station - 9 min drive
  • Oakengates Station - 10 min drive
  • Shifnal Station - 12 min drive

Restaurants

  • Cuckoo Oak - 4 min drive
  • The Woodbridge Inn - 8 min drive
  • Madeley Fish Bar - 5 min drive
  • Subway - 6 min drive
  • Black Swan - 9 min drive

About this property

The Telford Hotel, Spa & Golf Resort

A great stay at The Telford Hotel, Spa & Golf Resort in Telford can include a round of golf at the 18-hole course. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. Other highlights at this upmarket hotel include 2 bars/lounges, an indoor pool and a health club. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free (dogs only, 2 per room)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 8 meeting rooms
  • Computer station
  • Conference space (4133 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • 18 holes of golf
  • Golf driving range on-site
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 5.00 for children

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort
Telford Hotel Golf Resort
The Telford Hotel, & Telford
Telford Hotel Spa Golf Resort
The Telford Hotel Spa Golf Resort
The Telford Hotel, Spa & Golf Resort Hotel
The Telford Hotel, Spa & Golf Resort Telford
The Telford Hotel, Spa & Golf Resort Hotel Telford

Frequently asked questions

Does The Telford Hotel, Spa & Golf Resort offer free cancellation for a full refund?
Yes, The Telford Hotel, Spa & Golf Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Telford Hotel, Spa & Golf Resort?
As of 31 May 2023, prices found for a 1-night stay for 2 adults at The Telford Hotel, Spa & Golf Resort on 16 Jun 2023 start from £68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Telford Hotel, Spa & Golf Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Telford Hotel, Spa & Golf Resort?
Yes, there's an indoor pool.
Are pets allowed at The Telford Hotel, Spa & Golf Resort?
Yes, dogs stay free, with a limit of 2 per room.
Is parking offered on site at The Telford Hotel, Spa & Golf Resort?
Yes, there's free self parking.
What are the check-in and check-out times at The Telford Hotel, Spa & Golf Resort?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Telford Hotel, Spa & Golf Resort and nearby?
Tee off at the on-site golf course. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Telford Hotel, Spa & Golf Resort also has 2 bars, a health club and spa services, as well as a picnic area and a garden.
Are there restaurants at or near The Telford Hotel, Spa & Golf Resort?
Yes, there are 2 on-site restaurants.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

9.1/10

Amenities

8.6/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very good

Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good family break
Good stay overall for a family break. We booked for 2 adults and a child under 1 and asked in the booking requests for a cot however when we checked in and got to the room there was a pull out bed, the hotel did remove this when we asked but don’t rely on the information you’ve given on hotels.com being read. Room was quite small and a bit dated but the bed was big and comfy and clean enough, the bathroom just had a shower. The hotel has lovely views from the 2 bar/restaurants and great areas to sit out in good weather. We ate/drank in both and food was okay, nothing to write home about but did the job. The VIP rewards 20% off food and soft drinks worked in both and was really good, also worked on buffet breakfast making it (£12pppd as the walk up price). The hotel was very busy during our stay but staff were all generally very pleasant. Would have been helpful to be given more information on check in as to where the bars/restaurants/health club could be found and what they offer at what times (this information also wasn’t in the room). The pool was great for our little boy, kids times were 9am-11am and 3pm-6pm. Overall a decent hotel and we enjoyed our stay.
Rachel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place, clean, quiet and good facilities!
1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel with great views over the countryside. Lovely room and pool
Mrs S, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable trip though Golf disappointing
Hotel was comfortable and clean. Breakfast was good though would have preferred my tea to have been made from boiling water as opposed to a vacuum flask.. Planned a round of golf on their on site Course but it was a grave disappointment with poorly maintained greens and bunkers that had weeds growing in them and looked as though they hadn’t been raked or attended to by green keepers for months
3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

So Near and yet So..............................
This hotel has the potential to be a really lovely place. The staff are fantastic - doing everything they can to make your stay enjoyable and are very polite, friendly and obliging. The food is good and the hotel is modern and comfortable. Unfortunately, there are some problems that need to be addressed urgently. My wife and I are disabled and we clearly stated on our booking that we needed a twin, dog friendly room with accessible bathroom. When we arrived, we were informed that the disabled room was already in use, but we could move into it on the second night of our stay. I pointed out that we had made our booking several months before and asked to be informed if there was any difficulty as there were plenty of other hotels that could have accommodated us. Staff were very apologetic, but reservations were handled at a central office not on site, and they had no control over them. They offered us another room which was a double, a long way from reception for people who have difficulty walking. At first they offered to make this into a twin but it turned out not to be possible. We spent a dreadful night in this rooms as one side of the bed sloped badly! The next day, they duly moved us into the disabled room, but this was also a double. We then found out they had NO twin disabled rooms in the hotel. I was meeting a niece and who is also disabled. She also requested a twin disabled room and was not informed they didn't have one until check in. Lovely people, awful admin!
Aleissandros, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay restaurant was amazing, staff friendly, spa was great.
Katerina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Peace a few miles away from the hustle of Telford.
Lovely stay for a couple of nights with good service, nice food and drinks and enjoyable leisure facilities to utilise. Ran around the golf course, used the lovely pool and the room was clean and comfortable.
Keith, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review